Experience

FreeFlight Systems

• United States
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Director of Business Development

  • Sep 2022 - Present

  Grand Rapids, Michigan, United States - Global Commercial Business Development Director for Advanced Air Mobility (AAM) Market including Urban Air Mobility (UAM), eVTOL, Unmanned Aerial Vehicles (UAV), strategic U.S. and International military programs, and other advanced use applications for products. - Directly manage and lead the International Inside Sales Team located in Michigan, Texas, and London (UK). - Directly manage and lead the Sales Operations Team - Locate, Build, and maintain global strategic partnerships… Show more - Global Commercial Business Development Director for Advanced Air Mobility (AAM) Market including Urban Air Mobility (UAM), eVTOL, Unmanned Aerial Vehicles (UAV), strategic U.S. and International military programs, and other advanced use applications for products. - Directly manage and lead the International Inside Sales Team located in Michigan, Texas, and London (UK). - Directly manage and lead the Sales Operations Team - Locate, Build, and maintain global strategic partnerships that significantly impact business performance - Achieve success in securing forward-fit product applications for OEM aircraft and applicable vehicles while supporting the aftermarket strategy - Manage, evaluate, improve, and execute complex business processes - Lead company-wide global Salesforce implementation, continuous improvement and data integrity to ensure clarity on data-driven decision making

• Business Development Manager

  • Sep 2021 - Sep 2022

  Grand Rapids, Michigan, United States



Flight Data Systems

• United States
• Aviation & Aerospace
• 1 - 100 Employee

• Director of Business Development

  • Sep 2022 - Present

  Grand Rapids, Michigan, United States - Global Commercial Business Development Director for Advanced Air Mobility (AAM) Market including Urban Air Mobility (UAM), eVTOL, Unmanned Aerial Vehicles (UAV), strategic U.S. and International military programs, and other advanced use applications for products. - Directly manage and lead the International Inside Sales Team located in Michigan, Texas, and London (UK). - Directly manage and lead the Sales Operations Team - Locate, Build, and maintain global strategic partnerships… Show more - Global Commercial Business Development Director for Advanced Air Mobility (AAM) Market including Urban Air Mobility (UAM), eVTOL, Unmanned Aerial Vehicles (UAV), strategic U.S. and International military programs, and other advanced use applications for products. - Directly manage and lead the International Inside Sales Team located in Michigan, Texas, and London (UK). - Directly manage and lead the Sales Operations Team - Locate, Build, and maintain global strategic partnerships that significantly impact business performance - Achieve success in securing forward-fit product applications for OEM aircraft and applicable vehicles while supporting the aftermarket strategy - Manage, evaluate, improve, and execute complex business processes - Lead company-wide global Salesforce implementation, continuous improvement and data integrity to ensure clarity on data-driven decision making

• Business Development Manager

  • Sep 2021 - Sep 2022

  Grand Rapids, Michigan, United States



Western Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Part-Time Instructor - College of Aviation

  • Jan 2020 - Present

  Grand Rapids, Michigan, United States



L3Harris Technologies

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• L3Harris Commercial Aviation - Aftermarket Service Sales Manager

  • Mar 2019 - Sep 2021

  Grand Rapids, Michigan - Provide aftermarket service and sales management across multiple product lines within the L3Harris Commercial Aviation business including all Avionics (CVR, FDR, ADS-B, TCAS, SatCom, and Standby Products). Other product focus includes Security and Detection Systems (airport / transportation security systems), and Commercial Training Solutions (flight training and simulation devices). - Manage dealership network and fleet sales within multiple global markets including South America (12… Show more - Provide aftermarket service and sales management across multiple product lines within the L3Harris Commercial Aviation business including all Avionics (CVR, FDR, ADS-B, TCAS, SatCom, and Standby Products). Other product focus includes Security and Detection Systems (airport / transportation security systems), and Commercial Training Solutions (flight training and simulation devices). - Manage dealership network and fleet sales within multiple global markets including South America (12 Nations) , Central America (7 Nations), Mexico, Asia / Pacific Nations and The United States (13 States in the North Central U.S. in addition to the State of California). - Organize travel, performance and revenue reports, dealer classifications, sales pursuits, customer communication, RFQs, RFIs and proposals within assigned regions. -Responsible for Aftermarket Services that include Data Services (CVR, FDR Express Readouts), MRO - Repair and Overhaul Support for Avionics, and AOG / Exchange Support worldwide. Provide support to L3Harris Commercial Aviation administration by managing pricing, support and processes concerning the above listed Aftermarket Services. - Manage internal communication concerning sales and account management including with Inside Sales (Repair and New Sales), Accounting, Export Compliance, Customer and Technical Support, Shipping, and Finance across three operating locations (St. Petersburg, FL , Grand Rapids, MI , Phoenix, AZ) and timezones. - Contribute to challenging continuous improvement actions across sites bringing new ideas, processes and procedures to ensure a more operationally effective and efficient business allowing L3Harris to perform well without adding costs to the business.

• L3 Aviation Products - Sr. Service Administrator

  • Feb 2018 - Mar 2019

  Grand Rapids, Michigan - Provide global service, repair and overhaul support to L3 Aviation Product's suite of aviation-related products including cockpit voice recorders (CVR), flight data recorders (FDR), electronics standby instruments (ESI), transponders (ADS-B), and many other essential military, air transport, and general aviation aircraft components. - Manage a portfolio of clients which include many of the world's largest aircraft OEMs (ie. Bombardier, Pilatus, Airbus, etc.) and fleet operators such as… Show more - Provide global service, repair and overhaul support to L3 Aviation Product's suite of aviation-related products including cockpit voice recorders (CVR), flight data recorders (FDR), electronics standby instruments (ESI), transponders (ADS-B), and many other essential military, air transport, and general aviation aircraft components. - Manage a portfolio of clients which include many of the world's largest aircraft OEMs (ie. Bombardier, Pilatus, Airbus, etc.) and fleet operators such as American Airlines, Air Asia and other global operators all of whom rely on L3 Aviation Products to perform exceptional repair capabilities and support. - Deliver high-levels of customer support throughout the repair process. Additional support includes providing credit support, order and technical troubleshooting support, and sales support. - Operate in a Fortune 500 (NYSE:LLL) environment requiring high-levels of communication, flexibility and attention to detail. - Provide exceptional support to clients in a wide-range of aerospace industries / categories such as Airlines, Military (both foreign and domestic), government agencies (NASA), corporate fleets, general aviation, airports and ground based applications, and commercial space operations. - Manage detailed, high-value, export controlled information for a variety of global markets. Conduct a variety of export compliance troubleshooting and verification. - Coordinate sales with international operators in which require high-levels of detail including compliance with many export controls including ITAR (specific to each foreign nation) and other detailed federal regulations. - Assist and support Field Sales Representatives, Accounting Department, OEM Sales Department, Export Department and Quality Department with customer support and follow-ups. - Identify, analyze, optimize and implement complicated business functions in which can enhance L3's ability to provide quicker, more reliable support to clients.



PRA Global Business Development

• United States
• International Trade and Development
• 1 - 100 Employee

• Sales and International Project Analyst

  • Oct 2017 - Feb 2018

  Greater Grand Rapids, Michigan Area - Create, build, and nurture relationships with new, existing and active sales accounts within the PRA Global client portfolio, sales pipeline and prospect list. - Deliver clients with a detailed understanding of critical business, industry and international market analytics, data, contacts and information that allow for quality business decisions and strategy decisions. - Manage and assist with a variety of International Projects focused on a wide-range of international markets… Show more - Create, build, and nurture relationships with new, existing and active sales accounts within the PRA Global client portfolio, sales pipeline and prospect list. - Deliver clients with a detailed understanding of critical business, industry and international market analytics, data, contacts and information that allow for quality business decisions and strategy decisions. - Manage and assist with a variety of International Projects focused on a wide-range of international markets including; Asia, Europe, Australia, South America, Middle-East and Latin America. - Simultaneously support many international projects in a variety of global industries such as Aerospace, Automotive, Music Education, Office Products, Furniture and Industrial Machinery. - Support, execute, and develop new marketing strategies within PRA Global in order to meet annual sales targets and metrics. - Utilize search-engine-optimization (SEO), content management, inbound marketing techniques in order to drive qualified sales opportunities to PRA Global. - Support international teams by communicating in a precise, timely and authentic way across multiple mediums such as e-mail, text, IM and in-person visits (travel). - Use SalesForce in order to manage sales pipeline and develop business relationships. Show less



L3 Technologies

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• L3 Aviation Products (L3Harris) - Aftermarket Inside Sales

  • Aug 2016 - Sep 2017

  Grand Rapids, Michigan - Provide aftermarket inside global sales support to L-3's suite of aviation products which are among the industry's most technically advanced and highest regarded. - Deliver unparalleled, exceptional customer and dealer network support for world-wide markets. - Manage, process, and communicate new dealer and integrator applications while providing credit support, marketing support, and sales support. - Internally support world-wide trade-shows which are among the… Show more - Provide aftermarket inside global sales support to L-3's suite of aviation products which are among the industry's most technically advanced and highest regarded. - Deliver unparalleled, exceptional customer and dealer network support for world-wide markets. - Manage, process, and communicate new dealer and integrator applications while providing credit support, marketing support, and sales support. - Internally support world-wide trade-shows which are among the industry's largest. - Operate in a Fortune 500 (NYSE:LLL) environment requiring high-levels of communication, flexibility and attention to detail. - Provide customers with industry compliance information specifically for ADS-B, FAR 23, FAR 25, FAR 27, FAR 29 clients. - Manage detailed, high-value, export controlled information for a variety of global markets. - Process purchase orders, return material authorizations, replacements, demonstration equipment requests, marketing material requests, product support and other customer facing operations. - Coordinate sales with international operators in which require high-levels of detail including compliance with many export controls including ITAR (specific to each foreign nation) and other detailed federal regulations. - Assist and support Field Sales Representatives with marketing materials, customer support and follow-ups. Show less



Chrysalis Global Consulting - Aviation, Manufacturing, and Government Solutions

• Business and Commercial Aviation Consultant

  • Oct 2014 - Jul 2016

  11711 N. Meridian Street, Suite 525 Carmel, IN 46032 - Provide analysis of the existing practices of a company, government, organization, airport, or airport authority and make recommendations for improvements through innovation and transformation. - Research, analyze, and recommend enhancements to reduce risk during large change management operations such as new facility activation, new airport terminal activation, new business process integrations, new software and enterprise resource planning (ERP) integration. - Manage a… Show more - Provide analysis of the existing practices of a company, government, organization, airport, or airport authority and make recommendations for improvements through innovation and transformation. - Research, analyze, and recommend enhancements to reduce risk during large change management operations such as new facility activation, new airport terminal activation, new business process integrations, new software and enterprise resource planning (ERP) integration. - Manage a portfolio of clients across the United States based in multiple fields of practice including, Aviation, Healthcare, and Government. - Work with all levels of client management and consulting teams to understand business needs and areas in which require improvements. - Contribute to client projects as a team, an individual and in a remote setting while producing an exceptional, high-quality product. - Manage client communication, travel, expenses, and project status in a high-paced, teamwork oriented environment. - Manage, optimize and enhance Information Technology (IT) (software and license management) and Marketing (website design, website SEO, website optimization and integration, lead generation, CRM development and activation, sales collateral, events and brand standards) operations for Chrysalis Global Consulting, LLC. Active Professional Commitments & Development: - Stanford University - IATA - Aviation Management Professional (AvMP) Program - Next Generation of Aviation Professionals (NGAP), International Civil Aviation Organization (ICAO - United Nations Task Group.) Show less

• Aviation Student Recruitment and Outreach Officer

  • Jun 2012 - Oct 2014

  Battle Creek, MI - Develop and manage marketing goals to further positive enrollment growth. - Analyze marketing efforts by integrating new Customer Relationship Management systems and software to build better relationships with prospective, current students and alumni of the University. - Assist in management of a team of 14 undergraduate student employees, one graduate student employee and an intern. - Develop, design and implement new strategies to reach target markets nationwide by… Show more - Develop and manage marketing goals to further positive enrollment growth. - Analyze marketing efforts by integrating new Customer Relationship Management systems and software to build better relationships with prospective, current students and alumni of the University. - Assist in management of a team of 14 undergraduate student employees, one graduate student employee and an intern. - Develop, design and implement new strategies to reach target markets nationwide by using a variety of paid advertising, search engine optimization, content creation, social media campaigns, automated marketing workflows, attending conventions, and various outreach activity. - Create video, electronic brochures, physical paper brochures and presentations for external viewing and promoting of WMU's College of Aviation program. - Plan and organize events utilizing many departments, services, and outside entities while promoting attendance and providing high levels of customer service to presenters, companies and guests attending. - Recruit in a variety of diverse locations nationwide and internationally. - Communicate effectively with the community using public schools, events, open houses and other community settings. - Manage incoming Jobs, Internships and Scholarships and communicate them to students and alumni using a variety of methods. - Manage exceptional relations with current students, alumni, and corporate connections. - Encourage and promote student success by engaging in student groups and student sponsored activities. - Develop, manage, and optimize High School Internship Program.

• Aviation Recruitment and Outreach Assistant

  • Apr 2011 - Jun 2012

  College of Aviation - Assist in the development and implementation of recruitment strategies and events. - Actively maintain goals to increase enrollment on a yearly basis. - Increase awareness to general public about careers in aviation. - Increase the brand value of education at WMU. - Communicate effectively with the community using public schools, events, open houses and other community settings. - Manage exceptional relations with current students, alumni and corporate… Show more - Assist in the development and implementation of recruitment strategies and events. - Actively maintain goals to increase enrollment on a yearly basis. - Increase awareness to general public about careers in aviation. - Increase the brand value of education at WMU. - Communicate effectively with the community using public schools, events, open houses and other community settings. - Manage exceptional relations with current students, alumni and corporate connections. - Encourage and promote student success by engaging in student groups and student sponsored activities. - Communicate with perspective students in a variety of ways including, mailings, e-mails, tours and by phone in a quick efficient manner.

• Recruitment and Outreach Aviation Ambassador

  • Mar 2010 - Apr 2011

  Battle Creek, MI - Schedule prospective student tours and collect detailed information on prospective students. - Give tours to prospective students and family highlighting the features and benefits of WMU's College of Aviation. - Create organized packets of information that is mailed out to prospective students that embody the WMU brand. - Organize group campus visits of 50 and more High School students while recruiting volunteers to assist in activities.



Northern Jet Management

• United States
• Airlines and Aviation
• 1 - 100 Employee

• General Business Intern

  • May 2012 - Jun 2012

  Grand Rapids, MI - Develop Human Resource position description handouts, which mirrored company brand identity. - Communicate with a variety of company leaders including: CEO, Contract Manager, Human Resource Director, Director of Scheduling, Chief Pilot, Director of Aircraft Maintenance and Aircraft Parts Manager. - Manage a variety of projects in multiple departments while assisting departments in daily activities of running a large corporate aircraft charter company.