Experience

W. S. Darley & Co.

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Customer Support and Applications Engineer Manger

  • Oct 2022 - Present



Cummins Inc.

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• CSSNA - Operations Training Manager

  • Apr 2021 - Oct 2022

  In my new role I will be managing a team to provide operations training to Cummins Sales and Service North America Distributor locations. To ensure that our front line employees have the tools needed to take care of our customers.

• Operations Training Manager

  • Oct 2007 - Sep 2022

  I am currently looking for the next company that I can grow with in a challenging and customer focused environment.

• Service Manager

  • Oct 2007 - May 2017



Cummins Inc

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Cummins NA DBU - Service Leadership Training - Senior Technical Training Developer - Facilitator

  • May 2017 - Apr 2021

  In my role I am responsibilities for North America Distribution - (SLT) Service Leadership Training. This includes customer service, personality types, QuickServe process training and wrranty training/facilitation, SLT content development, and program coordination. In my role I am responsibilities for North America Distribution - (SLT) Service Leadership Training. This includes customer service, personality types, QuickServe process training and wrranty training/facilitation, SLT content development, and program coordination.