Experience

Caltex Australia

• Australia
• Oil and Gas
• 700 & Above Employee

• Head Trainer, Shift Supervisor and Aircraft Refueller

  • Aug 2006 - Present

  As Head Trainer - Full management of the delivery of training to a 70 strong workforce – from training design to delivery and post-training observations including personal on boarding of more than 30 new employees (more than 10 weeks of training per person) - Taking training in the organisation from non-compliant to fully compliant including turning a training backlog of 10% overdues to 100% completion rate - Implementation of critical compliance / record keeping – transferring all training records from hardcopy to digital and the effective data management of that through the LMS - Client (airline) liaison and relationship management including troubleshooting and working to deliver solutions in a fast-paced environment - Coaching and monitoring of operator’s tasks through observations and personal one on one on the job coaching - Delivery of toolbox talks, training collateral, training and WHS communication materials - Completed Train the Trainer courses for 6 International airlines As Shift Supervisor – Leading Hand - Management, scheduling and manning for all operations and employees - Liaising with Airlines (our clients) with a customer first approach - Optomising workforce management to minimise costs to the business - Communicating with Senior Management to implement continuous improvement recommendations - Ensuring smooth and meticulous delivery of fuel provisions to avoid delay fees As an operator - Responsibility for quality control of fuel and delivery of fuel product - Customer liaison from dealing with engineers, pilots, ground crew and senior execs - Trained and proficient in the Caltex Loss Management System - Work observations and assessments including a personal pride in my work delivery - Daily vehicle checks on trucks including reporting on defective plant and equipment - Monitoring of safe working environment and making suggestions for safety improvements nationally - Managing work schedule to ensure no delay of aircraft



NATIONWIDE PAYROLL COMPANY LIMITED

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Area Manager

  • Jan 2006 - Jan 2007

  - People Management - Managing a team of 10 employees - Site logistics and procurement - Service delivery and Customer Service Management - Manage employee recruitment - Responsible for employee/team training - Managing site specific OH&S requirements, training and adherence - People Management - Managing a team of 10 employees - Site logistics and procurement - Service delivery and Customer Service Management - Manage employee recruitment - Responsible for employee/team training - Managing site specific OH&S requirements, training and adherence



P&R Liftcars Pty Ltd

• Australia
• Machinery Manufacturing
• 1 - 100 Employee

• Senior Installer

  • Mar 2005 - Aug 2006

  - People management - managing several apprentices - Manufacturing of Lift cars - Removal of old lifts, installation of new lifts and refurbishment of old lifts - Working at Heights and safety responsibilities - Involvement in both safety and process improvements initiatives - Liaising with customers and managing any installation issues - People management - managing several apprentices - Manufacturing of Lift cars - Removal of old lifts, installation of new lifts and refurbishment of old lifts - Working at Heights and safety responsibilities - Involvement in both safety and process improvements initiatives - Liaising with customers and managing any installation issues



Staircases Pty Ltd

• Senior Subcontractor

  • Aug 2004 - Mar 2005

  - Liaison with clients – needs requirements, briefings and option delivery - Measurement and installation of stairs for a premium product delivery - Management of time, jobs and delivery and transport of materials - Administrative / accounts work – invoicing and payments - Liaison with clients – needs requirements, briefings and option delivery - Measurement and installation of stairs for a premium product delivery - Management of time, jobs and delivery and transport of materials - Administrative / accounts work – invoicing and payments



New Era Balustrading

• Australia
• Glass, Ceramics and Concrete Manufacturing

• Senior Subcontractor

  • Apr 2004 - Aug 2004

  - Liaison with clients – needs requirements, briefings and option delivery - Measurement and installation of glass, aluminum and stainless handrails and panels - Management of time, jobs and delivery and transport of materials - Administrative / accounts work – invoicing and payments - Liaison with clients – needs requirements, briefings and option delivery - Measurement and installation of glass, aluminum and stainless handrails and panels - Management of time, jobs and delivery and transport of materials - Administrative / accounts work – invoicing and payments



P&R Liftcars Pty Ltd

• Australia
• Machinery Manufacturing
• 1 - 100 Employee

• Installer

  • Jan 2001 - Apr 2004

  - People management - managing several apprentices - Manufacturing of Lift cars - Removal of old lifts, installation of new lifts and refurbishment of old lifts - Working at Heights and safety responsibilities - People management - managing several apprentices - Manufacturing of Lift cars - Removal of old lifts, installation of new lifts and refurbishment of old lifts - Working at Heights and safety responsibilities