Scott Tuckness

Senior Manager Technical Quality Assurance at Fiserv
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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5.0

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Anthony Esch

I’ve worked with Scott daily over the last couple of years. He is an energetic leader with a winning style, no doubt likely due to his solid military upbringing. He is able to rally a team and achieve results, no matter the environment/situation he’s put in to. I consider Scott a close friend and one of the best delivery directors I’ve had the pleasure of working with

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Credentials

  • CSTE
    -

Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Manager Technical Quality Assurance
      • 2020 - Present

    • Manager Quality Assurance Engineering
      • Jun 2020 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Manager
      • May 2018 - Apr 2020

  • SE2, LLC
    • Topeka, Kansas Area
    • Incident Management and Disaster Recovery and BCP Management
      • Jun 2015 - Jun 2018

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior QA Consultant for se2
      • Jun 2015 - Feb 2016

      Analysis of software testing needs for the client, to include but not limited to manual and automated test solutions. Analysis of software testing needs for the client, to include but not limited to manual and automated test solutions.

    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Manager Quality Assurance
      • Feb 2014 - May 2015

      Site Manager for a new client for iLab in Springfield, Missouri. Reponsible for leading and managing the onsite iLab QA team and to implement a QA Framework of processes and procedures to improve software quality across the board. >HR functions onsite for team >Lead and Manage onsite QA team >Engage and build relationships with the client >Analysis of current processes with the purpose of finding gaps and implementing improvements >Project reporting >Responsible for making sure project cost is controlled on site >Laison between customer and iLab

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Consultant
      • Jan 2013 - Jan 2014

      Was brought to the client Kansas City Power and Light to develop and implement a Release Management Process for the Saber project which was a 42 million dollar project. >Implemented Release Management process for Saber and then was asked to utilize process for several other KCPL projects. >Was asked to develop and implement a Implementation plan/checklist for the AMI_AMR Refresh project which was a large project to support a large meter exchange program the client has planned for 2014. >Was asked to manage the Help Desk team for the Saber project and then asked if I could develop the Support and Warranty plan for the AMI_AMR Refresh project.

  • DST Brokerage Solutions
    • Kansas City, Missouri Area
    • Quality Assurance Management
      • Nov 2011 - Nov 2012

      Managed the entire Quality process, and teams for DST Brokerage Solutions. Was responsible for staffing QA resources for the Kansas City, Baltimore, and Vancouver, BC offices. Was originally hired to be Director of QA, but as things go changes in the organization resulted in that not occurring. >hired new resources for the Kansas City and Baltimore teams >co-developed regression test plans for all Quality teams >led the effort to implement a new software testing tool for Brokerage Solutions >became project manager towards the end of 2012 on an effort to develop an in-house developed automated testing tool >coached and mentored Quality team staff

    • Quality Leader & M&S Manager GE/PII North America Software Division
      • Jul 2005 - Nov 2011

      I manage the QAQC team for GE/PII North America which is a company that develops pipeline inspection software worldwide. Additionally I managed the Maint and Support department for GE/PII North America and manage a M&S budget of over $700,000 per year in M&S annual fees. I was a Red Team auditor for this business division and was responsible for conducting process audit reviews for the entire GE/PII North American division to ensure that each unit kept their Six Sigma certifications current. The scope and level of responsibility this position required, this would have been titled as a Director position most any other organization in the Kansas City area.

    • Quality Assurance Manager
      • 2004 - 2005

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Project Manager Software Testing
      • 2000 - 2004

      Managed QAQC departments, held project management positions, was working at Sprint when a large volume of layoffs were occuring so if you survived the cut, you wore many hats. Managed QAQC departments, held project management positions, was working at Sprint when a large volume of layoffs were occuring so if you survived the cut, you wore many hats.

Education

  • Baker University
    MSM, Management
    2001 - 2003
  • MidAmerica Nazarene University
    B.S., Information Systems
    2000 - 2001

Community

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