Experience

Nagrom the Mineral Processor

• Australia
• Mining
• 1 - 100 Employee

• QC Chemist

  • May 2022 - Present



Tianqi Lithium

• Australia
• Chemical Manufacturing
• 1 - 100 Employee

• Laboratory Technician

  • Oct 2019 - May 2022



SGS

• Algeria
• IT Services and IT Consulting
• 1 - 100 Employee

• Laboratory Technician

  • May 2018 - Oct 2019

  FIFO laboratory work in peroxide fusion and digest, lithium borate fusion and digest, ICP OES and MS as well as QC and reporting results to clients. FIFO laboratory work in peroxide fusion and digest, lithium borate fusion and digest, ICP OES and MS as well as QC and reporting results to clients.



ALS

• Canada
• Taxi and Limousine Services
• 1 - 100 Employee

• Laboratory Technician

  • Aug 2017 - May 2018

  Experience in XRF, ICP, Peroxide fusion, Aqua Regia, Lithium Borate fusion, solution making. Experience in XRF, ICP, Peroxide fusion, Aqua Regia, Lithium Borate fusion, solution making.



iiNet

• Australia
• Telecommunications
• 500 - 600 Employee

• Customer Service Representative/Service Delivery/Fibre Provisioning

  • Apr 2016 - Aug 2017

  As a Customer Service Representative, I was mainly responsible for handling customer complaints, providing appropriate solutions and alternatives within the time limits and following up to ensure resolution. I kept records of customer interactions, process customer accounts and file documents. Furthermore, I followed communication procedures, guidelines and policies. Additionally, I identify and assess customers’ needs to achieve satisfaction. I also provided accurate, valid and complete information by using the right methods/tools. In addition, I was responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport. I effectively worked with the management team to stay updated on product knowledge and be informed of any changes in company policies.