Experience

Luke's Local

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Controller

  • Feb 2018 - Present

  San Francisco, California, United States



Financial Trader

• Private Investor

  • Oct 2014 - Present

  • Identify new up-and-coming drug candidates with the potential to revolutionize the human healthcare industry and meet unmet need in disease treatment and prevention. • Identify and understand biochemical pathways where manipulation shows potential for modifying human disease. Identify Biopharmaceutical companies who seek to target these pathways or whose drug candidates fall in line with this approach. • Identify small-cap biotech with enormous growth opportunity and a… Show more • Identify new up-and-coming drug candidates with the potential to revolutionize the human healthcare industry and meet unmet need in disease treatment and prevention. • Identify and understand biochemical pathways where manipulation shows potential for modifying human disease. Identify Biopharmaceutical companies who seek to target these pathways or whose drug candidates fall in line with this approach. • Identify small-cap biotech with enormous growth opportunity and a robust future pipeline. Understand the difference between price and value. • Understand quarterly financial statements and be able to “read between the lines”. • Understand the FDA’s regulatory and approval process. • Understand consumer psychology involved with bringing a new drug to market and interpret profitability timelines appropriately. • Set realistic investment goals and expectations. Execute. Show less



Nutraceutical Corporation

• United States
• Manufacturing
• 200 - 300 Employee

• Retail Sales Supervisor

  • Mar 2016 - Feb 2018

  San Francisco Bay Area



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Service Specialist

  • Jan 2015 - Jul 2015

  • Resolved customer problems and inquiries through phone, live chat, and email correspondence. • Used creative solutions in order to accommodate both the company and the customer in a resolution. • Anticipated future problems based on customer feedback and collaborated with applicable team. • Collaborated with my team effectively through a virtual online environment. • Worked every aspect of the customer facing environment including: -Technical Support:… Show more • Resolved customer problems and inquiries through phone, live chat, and email correspondence. • Used creative solutions in order to accommodate both the company and the customer in a resolution. • Anticipated future problems based on customer feedback and collaborated with applicable team. • Collaborated with my team effectively through a virtual online environment. • Worked every aspect of the customer facing environment including: -Technical Support: Kindle (all gen), Kindle Fire (all gen) -Purchase and Payment Support -Returns -Q&A

• Customer Experience Intern

  • Oct 2014 - Dec 2014

  • Trained extensively through a completely virtual environment followed by customer facing interaction. • Resolved customer problems and inquiries through phone, live chat, and email correspondence. • Used creative solutions in order to accommodate both the company and the customer in a resolution. • Anticipated future problems based on customer feedback and reported to applicable team. • Collaborated with my team effectively through a virtual online… Show more • Trained extensively through a completely virtual environment followed by customer facing interaction. • Resolved customer problems and inquiries through phone, live chat, and email correspondence. • Used creative solutions in order to accommodate both the company and the customer in a resolution. • Anticipated future problems based on customer feedback and reported to applicable team. • Collaborated with my team effectively through a virtual online environment. Offered a permanent felxible work position at the conclusion of the internship.