Experience

Muscle Maker Grill

• United States
• Restaurants
• 1 - 100 Employee

• Business Owner

  • Dec 2013 - Present

  Incorporated, leased, renovated, supplied, furnished, decorated, and currently run a healthy lifestyle dine in, take-out and delivery restaurant who also caters and does meal planning.Maintain restaurant equipment includingMarketing and advertising for MMGDeveloped and maintain the website and facebook, instagram pagesDeveloped business relationships throughout the city with business owners and government officials.Developed a relationship with the public by providing the best quality and by managing and employing staff from various backgrounds of skills, work experience and ethnicity.Controlled inventory of food to minimize food costsCreated marketing strategies to track existing and new customersDeveloped and maintained an inventory control program for the kitchen resulting in a more consistent inventory of product used and a food cost 24 % average over a 60 month period.Promoted a team atmosphereWeekly meetings with staff and employeesSet-up training sessionsCompleted Serve safe Planned menus.Ensured restaurant signage and displays are attractive and up-to-date.Maintained high standards of quality control, cleanliness and safety.Checked stock levels and ordered supplies.Managed and scheduled staff.Set budgets and analyzed restaurant expenses.Organized promotional events.Cooked and prepared dishes keeping with local and state safety standardsProcessed cash, debit and credit card transactionsManage front/back house restaurant operationsschedules, sale and expense analysisTrack order and inventory controlsIn charge of staff recruitment, interviewing, hiring, training, and performance evaluationEnsure the integrity of restaurant operations through excellence in customer relationsManage weekly vendor accounts, business expenses, and supply orders.Employee hiring, trainingUpdate & create daily specials and to back up cook on line Food PrepHandle daily cash records, readings, bank deposits and bookkeepingOpen and close down restaurant



Fairfield Inn & Suites by Marriott Branson, MO

• General Manager

  • Oct 2011 - Sep 2013



Radisson Hotel Branson

• United States
• Hospitality

• Director of Rooms

  • Apr 2009 - Aug 2011

  Department Head for the Front Office, Housekeeping, Laundry, IT, Telephone, Uniform, Purchasing and Security of the Hotel. Daily hotel operations. Department Head for the Front Office, Housekeeping, Laundry, IT, Telephone, Uniform, Purchasing and Security of the Hotel. Daily hotel operations.



Hiltons of Branson

• Director of Front Office Operations

  • Jul 2006 - Jan 2009

  Over saw the successful operations of the Front Office, Bellstaff, Valet, and PBX. Also ran a small hotel giftshop stocked with local products and everyday guest needs. Over saw the successful operations of the Front Office, Bellstaff, Valet, and PBX. Also ran a small hotel giftshop stocked with local products and everyday guest needs.



Big Cedar Lodge

• United States
• Hospitality
• 200 - 300 Employee

• Front Office

  • 2001 - 2006