Experience

TEL Staffing & HR

• United States
• Human Resources Services
• 1 - 100 Employee

• IT Administrator

  • Apr 2014 - Present

  • Optimized entire environment for efficient configuration resulting in considerable infrastructure savings and reliability. • Built the security infrastructure by developing firewall protection, router security, server upgrades, desktops and protection for remote offices. • Developed domain services as completely redundant with no single point of failure. • Instituted daily-incremental/weekly-full server/desktop data backups and twice-daily shadow copies to ensure data integrity and… Show more • Optimized entire environment for efficient configuration resulting in considerable infrastructure savings and reliability. • Built the security infrastructure by developing firewall protection, router security, server upgrades, desktops and protection for remote offices. • Developed domain services as completely redundant with no single point of failure. • Instituted daily-incremental/weekly-full server/desktop data backups and twice-daily shadow copies to ensure data integrity and business continuity. • Enhanced system security through the deployment and continuous updating of antivirus, anti-malware and anti-ransomware solutions. Locked down router to mitigate ransomware threats. • Configured entire environment for remote (internal) and locked-down (external) access. • Automated new hire on-boarding to ensure that new employees have appropriate system credentials and access to necessary system resources on day-one. • Configured, deployed and presented training and new-hire systems to client, developed additional communication channels such as an in-house chat service, instant messaging, and file sharing services. Show less



Digital Now

• Argentina
• Advertising Services
• 1 - 100 Employee

• Print Shop Manager

  • 2007 - 2014

  • Supervised and assisted teams engaged in the production process, trained all employees in the operation of all print shop equipment. • Analyzed status of current production processes and scheduling, inspected work in progress and finished materials for compliance with strict quality control standards.



Black Box/Wal-Mart

• Communications Installation

  • 2006 - 2007

  • Installed telecommunications infrastructure for new Wal-Mart stores including cabling, terminating phone jacks, and dressing and terminating distribution frames. • Installed support structures such as ladders, racks and j-hooks, tested and certified completed cable connections.



Morris Telecom Services

• United States
• Telecommunications

• Lead Installer

  • 2002 - 2004

  • Installed telecommunications equipment and associated infrastructure per customer standards and specifications. • Analyzed and planned layout installation activities to meet strict schedules and budgeted labor hours, assigned and supervised other personnel as required.



CTS/CNI

• Master Technician

  • 2000 - 2002

  • Installed, maintained and repaired residential and small business cable internet services. Responsibilities included inspecting cable lines, laying distribution connections and configuring cable modems and associated equipment. • Planned efficient daily travel schedule, investigated service complaints, and conducted tests to resolve connectivity and bandwidth issues.



J&J Electronics

• United Kingdom

• DSL Internet Installer

  • 2000 - 2000

  • Installed, maintained and repaired DSL based telecommunications systems for residential and small business installations. • Reviewed and discussed service order requirements and equipment availability requests with customers.



Decision One

• Financial Services
• 1 - 100 Employee

• Technical Support Technician

  • 1999 - 2000

  • Delivered effective telephone support to dial up internet service customers. Assisted with connection problems, communication software and browser settings and modem configuration.