Experience

Star Group, LP

• United States
• Oil and Gas
• 100 - 200 Employee

• Field Operations Supervisor

  • Aug 2017 - Present



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Warehouse Supervisor

  • Oct 2015 - Aug 2017

  ○ Provides ongoing support and feedback to improve employee performance○ Resolves individual and work group issues in accordance with policies and procedures○ Conducts performance reviews in a fair and objective manner○ Holds employees accountable to established performance levels○ Ensures health and safety compliance with company guidelines ○ Communicates and presents operational objectives, changes, and updates○ Develops and maintains working relationships with local union officials○ Oversees loading and unloading of product○ Maintains warehouse inventory○ Maintains equipment operations and cleanliness per company guidelines ○ Monitors product inventory systems to ensure operational efficiency○ Conducts end of shift activities to confirm completion of all work processes○ Monitors work group performance against business goals○ Administer staff training in accordance with company, state, and federal requirements○ Analyze warehouse inventory reports to identify improvement opportunities



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Supervisor - Package Dispatch, Preload, On Road

  • Oct 1999 - Oct 2015

  MANAGES CENTER DISPATCH○ Reviews and analyzes data to identify dispatch trends○ Utilizes dispatch trends to create plans that maximize dispatch results○ Records dispatch modifications to prevent obstacles in dispatch plans○ Oversees load modifications to improve service commitments and reduce costs○ Improves dispatch performance by working with others to create and execute dispatch plans○ Monitors dispatch planning systems to ensure operational efficiency○ Analyze executed dispatch plans to identify improvement opportunities and make adjustments to achieve business objectivesPLANS AND SUPERVISES PRELOAD OPERATIONS○ Execute delivery center dispatch plan and coordinate inbound and outbound package process flow to ensure appropriate staffing and proper loading for timely departure○ Analyzes shipment volume and input from Dispatch Supervisor to determine if routes could be more efficient○ Analyzes work group processes to troubleshoot service inefficiencies and improve performance to achieve business goals○ Conducts end of shift activities to confirm completion of all work processes○ Conducts pre-sort meetings with staff to review volume details and work procedures○ Ensure shipments are delivered within guaranteed time frames○ Completes payroll and ensures accuracyMANAGES ON ROAD AND OPERATIONAL PERFORMANCE○ Works with drivers to maximize day-to-day proficiency and ensure packages are delivered in a safe, timely, and professional manner○ Completes reports for accidents, service failures, and trainings○ Completes on-job supervision rides with drivers to evaluate adherence to policies and procedures○ Monitors work group performance against business goals○ Identifies opportunities for improvement and risk mitigation○ Responds to customer service concerns and determines solutions