Executive Director, Human Resources

• Jun 2023 - Present

Director of Business Operations

• Jun 2021 - Present

Senior Business Operations Director leading 395 employees and 15 direct reports supporting 13,600 military members, families, and retirees. Diverse job portfolio managing 52 programs with a $10M annual budget responsible for recreation programs, food service, lodging support, childcare, training, education, professional development and family readiness functions.Organizational Leadership: Led business case analysis of habitually underutilized morale and welfare program which led to the repurpose of business activities and aversion of a $90,000 annual lossTraining and Development: Teamed with Chick-Fil-A to bring customer service training to 419 members and a two-week job shadow program sharing knowledge and best-practices for 14 personnelProject Management: Led $500,000 dining facility design project with unprecedented partnership from the University of Central MO and five base agencies which bolstered the quality of life for 13,000 Show less

Branch Chief, Human Resource Programs and Policies

• Jun 2019 - Jun 2021

Led a 7-member team responsible for developing HR policy and procedures for 35,000 military and civilian employees assigned to Air Force bases in Europe and Africa. Served as the strategic advisor to senior executives on all matters regarding promotions, evaluations, force management and compliance.HR Organization Leadership: Established first-ever recognition process for combat decorations; secured delegation from the Secretary of the Air Force and authored charter for enduring processHRIS Technology: Streamlined promotion process by leveraging technology saving $270,000 in costsDiversity and Inclusion: Drove initiative to eliminate conscious/unconscious bias from award program Show less

Chief of Immigrations

• May 2018 - May 2019

Led a 9-member team to develop and execute immigration policy in collaboration with the US Embassy in Qatar supporting the largest Aerial Port in Southwest Asia hosting 200,000 US forces each year.Mediation: Negotiated historic 10-day aircrew visa allowing US to save 120,000 crew hours per yearOrganizational Design: Streamlined aircrew immigration by eliminating non-value-added processesHead of Facility for US Passport office; led 2 agents delivering 343 passports and 247 visas annually Show less

Deputy Director of Business Operations

• May 2016 - May 2018

Strategic advisor to the Squadron Commander leading an 8-member team providing administrative support for a unit of over 400 personnel delivering community support, morale and welfare programming.Project Management: Led installation anniversary celebration by managing 7 subcommittees with a $55,000 budget to accomplish 30 events enjoyed by 10,000 patronsTraining and Development: Authored first-ever Force Support officer training and immersion plan

Executive Assistant to the Director of Human Resource Programs

• Jun 2014 - Jun 2016

Director’s trusted advisor for a 246-person office overseeing more than 140 AF programs directly supporting 1.4 million Active Duty, Civilian employees and retiree’s along with their families.Policy Design/Change Management: Collaborated overhaul of employee evaluation system affecting 280,000 personnel across the Air Force; organized 105 evaluation briefings for 30 world-wide locations

Human Resources Manager

• May 2011 - Jun 2014

Led a 72 person office implementing 80 HR programs by interpreting and implementing policies affecting the full scope of personnel programs including assignments, evaluations, awards and decorations.Workforce Management: Led installation’s workforce reduction initiative to meet the AF goal of 5,000 personnel reduction; authored articles and hosted 12 town-hall briefings informing 10,000 of initiatives

Director of Equal Employment Opportunity

• Jun 2008 - May 2011

Lead advisor to the Installation Commander on Equal Employment Opportunity by enabling complaint processing, mediation, facilitation and all other conflict resolution services; Oversaw Unit Climate Assessment Program and served as the Human Resource Climate Assessment Subcommittee ChairmanTraining and Development: Oversaw the instruction of human relations education for a population of over 5,000 employees in an effort to mitigate unlawful discrimination and harassmentMediation: Constructed an Alternative Dispute Resolution program responsible for 12 mediations Show less