Scott Sheehan
Software Vulnerability Analyst at Woodbury Technologies, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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Systems Security Certified Practitioner (SSCP)
ISC2Oct, 2023- Oct, 2024 -
CompTIA Project+
CompTIAAug, 2022- Oct, 2024 -
ITIL Foundation Level
AXELOS Global Best PracticeMar, 2022- Oct, 2024 -
CompTIA A+
CompTIAJul, 2016- Oct, 2024 -
CompTIA Network+
CompTIAJun, 2017- Oct, 2024 -
CompTIA Security+
CompTIAJan, 2017- Oct, 2024
Experience
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Woodbury Technologies, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Software Vulnerability Analyst
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Feb 2023 - Present
Setting up and breaking down Windows and Linux test environments Executing baselining tools Network packet capture and analysis Researching vendor compliance with government regulations Determining continuous accountability in the software development lifecycle Evaluating standard or non-standard use of ports, protocols, and services Documenting cybersecurity findings Recommending mitigations for discovered vulnerabilities Briefing stakeholders on the security posture of evaluated software Performing change management in accordance with established policies, processes, and procedures Ensuring that anti-virus software agents and definitions are current Mitigating vulnerabilities reported by IT security scans and industry reports Maintaining software inventories, warranty information, and vendor contact information using automated and manual processes Provisioning hardware as necessary to support testing requirements Show less
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HX5 LLC
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United States
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Defense and Space Manufacturing
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500 - 600 Employee
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Software Security Systems Analyst II
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Nov 2022 - Feb 2023
Provide Time Compliance Network Order (TCNO)) sets per Mission Planning Enterprise. Build TCNO sets according to the COTS software environment identified in the MPE. Conduct MPE security reviews of MPE System Security Authorization Agreements (SSAA) and related documents. Coordinate with other departments and contracts for evaluation of TCNO sets. ACAS scanning for vulnerabilities as well as mitigations. Create. provide, and configuration-control Group Policy Objects (GPOs) for all MPEs. Travel to worldwide locations to establish operational mission planning systems in locations with little or no SSR support. Show less
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NexOne, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Client Systems Technician
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Sep 2018 - Oct 2022
Provide technical support for both hardware and software issues that users encounter.Manage the configuration and operation of client-based computer operating systems.Upgrade systems and processes as required for enhanced functionality and security issue resolution.Remote into client systems via Remote Desktop or Dameware using administrative rights to troubleshoot issues requiring administrative privileges if required.Reimaging computers onto the network and configuring them so that they can be properly set up to be used by users.Troubleshoot client system network errors such as loss of connection to physical wall Ethernet ports, TCP/IP protocol errors, and Network Interface Cards.Utilizing the Solarwinds Network Management Software to monitor Time and Attendance client systems on its own individual VLAN.Within Solarwinds, network device monitoring is used to check the current node count, keep an eye on network statuses (up, warning, critical, and undefined) to maintain the desired security posture and eliminate vulnerabilities, and generate performance reports to upper management for review.Ensuring that all systems stay online, monitoring network communication and troubleshooting any issues that arise. Managing client systems in a security group via Active Directory.Troubleshoot any help desk request tickets for Etools and TAA devices that can require syncing, reimaging devices, solving network errors, reconfiguring client for technical orders, replacing hardware, and making sure all devices maintain a high uptime percentage. Show less
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Computer Service Desk Technician
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Sep 2017 - Sep 2018
Assist users who are having computer problemsServed as the first point of contact for customers seeking technical assistance over the phone/email/Lync. Record events and problems and their resolution in logsProvide remote-support using software tools to troubleshoot through diagnostic techniques and pertinent questions. Determined the best solution based on the issue and details provided by customers. Diagnosed problems and guided users through problem resolutionRespond to phone, web, and email requests for assistance using remote tools and automated trouble ticketing system. Passed on any feedback or suggestions by customers to the appropriate internal teamEnsured a detailed description and resolution was documented in the automated trouble ticketing system and directed unresolved issues to the next level of support personnel. Followed-up and updated customer status and information.Troubleshoot technical issues by remoting into User's machines solving issues that involve troubleshooting Internet Explorer, Java applications, government applications, and Microsoft Office Outlook, Word etc.Worked with Windows 7 and Windows 10 operating systems. Installing and /or troubleshooting Adobe, Microsoft, and any government software products.Analysis, planning, design, implementation, documentation, assessment, and management of the enterprise structural framework to align IT strategy, plans, and systems with the mission, goals, structure, and processes of the organization. tickets through BMC Remedy Automated ticketing system.Worked on work order tickets to install software that users requested through the BMC Remedy Ticketing System.Train users to utilize computer hardware or software, including printing, installation, word processing, and emailTrained new employees when called upon to do so.Maintained an average First Call Resolve (FCR) of 85% or better while taking100+ calls a week. Show less
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Education
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2020 - 2024
Western Governors University
Bachelor's degree, Cyber/Computer Forensics and Counterterrorism
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