Experience

Ohio Edison First Energy

• United States
• Facilities Services
• 1 - 100 Employee

• Supervisor Reg Operations West

  • Sep 2019 - Present



Ohio Edison

• Supervisor Regional Meter Reading

  • Sep 2016 - Present

  • Above Target Read Rate and below Stretch Error Rate for 2017• Committee member for development of new on-boarding program in Ohio Edison • Represented Ohio Edison in test pilot of new Consecutive Estimate reporting• Tax District Captain for Ohio Edison • Successful completion of New Supervisor/Management Program March 2017• Train/mentor new and experienced meter readers on safety and performance • Coordinate daily routing assignments for 19 Meter Readers• Facilitate daily safety briefings for up to 8 shops• Provide weekly performance feedback to assigned meter readers• Execute a minimum of five safety field observations weekly• Author weekly newsletter on a rotating basis to include strategies on accident prevention Show less

• First Energy

  • Jan 2014 - Present

  •Actively participate in daily safety meetings.•Self accountability to accurately and safely plan route assignments.•Collaborate with department leadership and account holders to obtain consecutive estimate readings safely in the field.•SAP, Microsoft Office (Excel, Outlook and PowerPoint), and GIS View experience through entering consecutively estimated account reads, AMR meter requests,assigning MRU’s, and performing route maintenance.• Field Net experience through scheduling, updating route history, and ensuring handhelds are uploaded each evening. • Training as Meter Reading Supervisor support by promoting teamwork and displaying leadership to my peers. Show less



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Store Manager

  • Jul 2013 - Nov 2013

• Training Store Manager

  • Jun 2013 - Jul 2013



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Sep 2000 - May 2013

  Store Manager October 2009 - present Lowe’s Home Improvement (3500 S.W. Archer Road Gainesville, Fl. 32608) • Responsible for providing customers a unique, enjoyable shopping experience making Lowe’s Home Improvement the first and only choice for their home improvement project needs. • Overseeing all operations of the business ensuring that sales are to plan and expenses are leveraged. • Ensuringthatcustomersareabletoengageourservicesthroughourmultichannel process via store, call center or internet allowing for a simple, seamless buying experience. Store Manager November 2008 - October 2009 Lowe’s Home Improvement (15910 N.W. 144th Terrace Alachua, Fl. 32615) • Successfully grand opened Lowe’s of Alachua, Fl. in 2008. Operations Manager September 2006 - November 2008 Lowe’s Home Improvement (500 North State Road 19 Palatka, Fl. 32177) • Successfully completed Store Manager Training Program. • Responsible for overall store conditions and creating a culture around superior customer service standards. • Leveraging and managing shrink as a percent to sales. Sales Manager July 2005 - September 2006 Lowe’s Home Improvement (500 North State Road 19 Palatka, Fl. 32177) • Drivingprofitandmarginbybuildingstrongcustomerrelationshipsandsupporting company programs to include Commercial Sales, Special Order Sales, and Installations. • Support and drive all company credit promotions to build customer loyalty. • Responsible for mentoring and motivating Sales Specialist positions in the location, developing selling skills and creating an unmatched level of customer service. Administrative Manager August 2004 - July 2005 Lowe’s Home Improvement (500 North State Road 19 Palatka, Fl. 32177) • Successfully assisted in grand opening Lowe’s of Palatka, Fl. In 2004. • Oversees all front and back end operations to include receiving, delivery, cash office functions, and cashiers. • Dissect monthly profit and loss financials ensuring that plans are in place to leverage expenses. Show less