Scott Raisbeck
Product Manager at Intelligent Insurance- Claim this Profile
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Bio
Christopher Knight
A highly intelligent and adaptable person. Someone with real drive to succeed and always keen to learn more. Very considerate of his team and department. Someone who loves a challenge and always looks to improve personally or professionally. A real asset to any business
Christopher Knight
A highly intelligent and adaptable person. Someone with real drive to succeed and always keen to learn more. Very considerate of his team and department. Someone who loves a challenge and always looks to improve personally or professionally. A real asset to any business
Christopher Knight
A highly intelligent and adaptable person. Someone with real drive to succeed and always keen to learn more. Very considerate of his team and department. Someone who loves a challenge and always looks to improve personally or professionally. A real asset to any business
Christopher Knight
A highly intelligent and adaptable person. Someone with real drive to succeed and always keen to learn more. Very considerate of his team and department. Someone who loves a challenge and always looks to improve personally or professionally. A real asset to any business
Credentials
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Cert CII
Chartered Institute of InsurersNov, 2019- Nov, 2024
Experience
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Intelligent Insurance
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United Kingdom
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Insurance
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1 - 100 Employee
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Product Manager
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Mar 2020 - Present
Drive the product creation process to remain as close as possible to customer needs while ensuring the profitability of the business and it's partners.Responsible for insurance product decision making, prioritisation and delivery; working closely with Marketing, Underwriting, Data Analytics and IT.Use product information, customer feedback and market analysis to identify opportunities to develop current product offerings as well as creating new products for an ever changing customer base.
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Underwriter
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Mar 2018 - Mar 2020
Day-to-day underwriting of all referrals throughout the life of a policy. Broader scheme underwriting of new and existing books of business, creation and policing of endorsements. Working within a small specialist underwriting team gathering sales/quote analysis to identify gaps/problems and recommend solutions. Running a panel of capacity providers effectively and efficiently, improving potency and efficiency within the market while maintaining excellent customer service. Auditing and reporting on referrals ensuring that everyone learns from past and present risks enabling the business to continually drive improvements in performance for customers and capacity providers alike.
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Senior Technical Associate
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Feb 2016 - Feb 2018
Managing the day to day running of key Insurer accounts.Product development which includes negotiating, scheduling, testing and releasing scheme updates with Insurers and Software houses.Developing and carrying out new processes and procedures within the business including standard operating procedures, audit processes, training materials, and supporting documents.Processing of e-referrals for all policy life cycle stages, designing and developing the e-referrals process and acting as a point of contact for insurers.Company complaints manager.
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Senior Associate
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Oct 2014 - Feb 2016
Dealing successfully with new business customers being fully involved in the process including liaising with underwriters to complete underwriting referrals process and managing logs for audit purposes.Working as point of contact for insurers with regard to telephony referrals. Designing, implementing and development of referral quick guide used by all Associates within the business.Delegated underwriting authority obtained from 4 individual Insurers.Developing products for a new business within the insurance industry, including building test plans from underwriter specifications and aggregator mapping, planning and testing.
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Gallagher
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United States
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Insurance
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700 & Above Employee
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Deputy Team Leader
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May 2012 - Oct 2014
Started as an outbound sales executive new to a contact centre environment. Learned and developed my skills and techniques over the first nine months of employment and have been developing my skill-set since.Before I had finished my first year I had completed a deputy team leader workshop, helped train new employees in our model team and gained experience in the product testing department. I continued to develop and work in all these areas of the business until moving to the inbound department in September 2013.I enjoyed the different challenges inbound presented and after a a month of training I quickly established myself as one of the top sales performers in the department and have remained so ever since. I am highly ambitious and pro-active in my development and in my second year of employment I was presented with a rising star award. I have completed further management development plans, took control of team targets, become head spokesperson of the staff council and written and developed team, department and business incentives. I have also continued to train new employees as well as motivating and develop existing agents, work in different departments of the business and was responsible for writing the current inbound model call scripts.
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Education
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2006 - 2009
Nottingham Trent University
Bachelor's degree, History
Community
