Scott Nichols

Sales Engineer at Utility Relay Company
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Contact Information
us****@****om
(386) 825-5501
Location
Westerville, Ohio, United States, US

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Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales Engineer
      • Mar 2023 - Present

      Responsible for Utility Relay Company's customers in Canada, Indiana, Michigan, Wisconsin, Iowa, Minnesota, North Dakota, Montana, and Idaho. Responsible for Utility Relay Company's customers in Canada, Indiana, Michigan, Wisconsin, Iowa, Minnesota, North Dakota, Montana, and Idaho.

    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
      • 2006 - Nov 2018

      Oversee all aspects of accounts, including sales and project management. Indirectly supervise all groups involved in supporting customers. Deliver product presentations to customers and R&D groups. Perform technical reviews with customers’ R&D / engineering groups to review specifications and interface issues. Present information to Japan overseas marketing departments to complete customer quotes. Formulate quotes for customers that include deviations from customers specs, terms and conditions, capital / tooling investment costs, and year-to-year cost down commitments.Prepare sample charts to meet customer vehicle builds; oversee validation testing, packaging design, and service requirements. Review updates to customer new project sample requirements. Update internal sample charts to reflect new requirements and review with US and Japan manufacturing locations for acknowledgment and shipping plans. Visit customer locations for meetings on specifications, development schedules, pricing, and quote issues. Submit new model customer requirements / documents, including specific action plans covering internal validation plans, tooling kick-off dates, tooling transfer dates, initial pilot part runs, and sample deliveries. Distribute 1 to 3-year customer production plans to US and Japan production facilities for comparison against 3-year business plan.Coordinate quality audits with customers; forward customer audit plans / requirements and attend auditor visits. Provide monthly updates to customers confirming program development status. Set up new parts and enter pricing into JD Edwards system. Maintain / update monthly sales reports detailing month-to-month sales (total sales, sales by product line, and sales by vehicle platform). Run weekly conference calls with manufacturing locations to review mass production parts, design changes, and new program development information. Collect unpaid invoices and submit weekly AR collection target report to senior leadership. Show less

      • 2000 - 2006

      Supported technical sales, product integration, project management, and business development of specialized audio and entertainment devices for end customer Delphi Delco Automotive Systems. Developed policies managing development and introduction of new products, with implementation reviewed with Japan design center. Directed project management and business development through understanding of engineering design and refinement of application concepts. Developed reputation for problem resolution, guiding quality control requirements, and building lasting momentum in national and international business relationships.Worked across disciplines and interfaced at all levels to establish rapport, as well as lead, motivate, and win confidence among parties. Conceived strategies and coordinated logistics that moved plans into action and connected infrastructure. Obtained customer internal and end customer sample requirements. Delivered volume forecasts and change reporting to overseas production facilities. Coordinated with Japan marketing groups to ensure on-time delivery of sample requirements. Communicated daily with Japan design, marketing, and production facilities. Developed rapport with Japanese design and marketing expats via daily communication. Met with customers up to 3 times weekly to review project developments and milestones. Traveled to US headquarters for meetings with production control, warehousing, and senior management within sales departments. Ensured adherence to specifications and responded to product testing problems. Conducted in-vehicle testing with customers. Show less

    • United States
    • Electrical/Electronic Manufacturing
    • 700 & Above Employee
    • Account Manager
      • 1999 - 2000

      Tracked sales, promoted new products, prepared RFQ responses, and held integral involvement with engineering development. Identified critical growth paths that forged optimal market and product leadership positions. Negotiated pricing with customers. Leveraged volume and technical advantages to assist buyers in making informed buy decisions. * Directed small to medium range programs and projects that generated $11 million in annual revenue. Tracked sales, promoted new products, prepared RFQ responses, and held integral involvement with engineering development. Identified critical growth paths that forged optimal market and product leadership positions. Negotiated pricing with customers. Leveraged volume and technical advantages to assist buyers in making informed buy decisions. * Directed small to medium range programs and projects that generated $11 million in annual revenue.

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Manager
      • 1998 - 1999

      Developed and managed entire sales plan for Japanese capital equipment manufacturer covering North / South American and European markets. Identified objectives for major projects. Melded requirements across disciplines, quoted large-scale projects, and managed communications. Initiated new business, which included Michelin and Continental AG. Brought new projects into first-tier. * Resolved breakdown in communication problems of several major projects with Big Three contracts; addressed issues of dispute and successfully moved projects forward. * Recruited and hired key sales staff; provided training in professional project management and quality methods. Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales Engineer
      • 1994 - 1998

      Promoted and sold Daiskinku Corporation (KDU) Japanese manufactured crystal products as sole point person to Delco Electronics. Sold other products in manufacturer’s representative company product line up to Indiana based manufacturing companies including Power One power supplies, Symbios Logic custom ASICS, Elo-Touch touch screens, Zilog 8 and 16bit microcontrollers, and analog devices. Represented project management and technical sales within specialized market of piezoelectric crystal oscillator technology. Managed all facets of strategic sales. Collaborated with distributors on products sold to end customer through distributor networks. Analyzed and resolved critical issues across disciplines in areas of purchasing, quality, and engineering. Communicated with customers to define requirements, identify concerns, and deliver requests to manufacturer. * Supported marketing and technical liaison activities with Delco Electronics; increased sales 50% over 3-year period. * Provided support for Delco maquiladora plants in Mexico; provided direction to quality and engineering professionals. Show less

Education

  • Purdue University
    Bachelor of Applied Science - BASc, Electrical and Electronics Engineering
    1982 - 1987

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