Experience

Surtec | Surface Technology

• New Zealand
• Construction
• 1 - 100 Employee

• Managing Director

  • Oct 2021 - Present

  Auckland, New Zealand



2degrees

• New Zealand
• Telecommunications
• 700 & Above Employee

• Chief Digital Officer

  • Aug 2021 - Apr 2022

• Acting Chief Digital Officer

  • May 2021 - Jul 2021

  Auckland, New Zealand



The Warehouse Group

• New Zealand
• Retail
• 700 & Above Employee

• Chief Transformation Officer

  • Feb 2018 - Jan 2021

  Auckland, New Zealand The Warehouse Group (TWG) is the largest retail group operating in New Zealand, consisting of The Warehouse, Warehouse Stationery, Noel Leeming, TheMarket, 1-Day and Torpedo 7. ―Key Achievements― Led the 3-year group-wide transformation, delivering more than 300 initiatives with several hundred million of one-time and recurring benefits realised. Validated by the Executive and the Board as contributing to incremental year-on-year EBIT growth and Balance Sheet… Show more The Warehouse Group (TWG) is the largest retail group operating in New Zealand, consisting of The Warehouse, Warehouse Stationery, Noel Leeming, TheMarket, 1-Day and Torpedo 7. ―Key Achievements― Led the 3-year group-wide transformation, delivering more than 300 initiatives with several hundred million of one-time and recurring benefits realised. Validated by the Executive and the Board as contributing to incremental year-on-year EBIT growth and Balance Sheet benefits. Designed the transformation engine and culture of operating to support delivery, including identifying key talent to lead workstreams across Brand, Operational & Functional roles, and initiative owners to drive larger initiatives. Executive member of the Investment Review Council, responsible for approving all investment requirements across the group. Designed and executed the Group's Agile operating model, along with executive colleagues to be more customer-focused, efficient, nimble, and faster at executing. Resulting in the disestablishment of all GM and Head of roles. Establishing 15 tribes with all team members housed across 12 chapters, and no more than 3-layers across the group. Executive Sponsor of the Culture & Comms Squad ― an Agile frontrunner squad to showcase across the group the benefits of operating under an Agile model. Executive responsible for the group-wide Cultural Transformation. An essential requirement to shift mindsets and behaviours and create a high-performing culture Executive lead for the group-wide Brand & Cross-Functional COVID response, coordinating activities across stores, supply chain & support offices. Show less



Chorus NZ Limited

• New Zealand
• Telecommunications
• 700 & Above Employee

• Executive General Manager, Strategy & Business Operations

  • Aug 2017 - Feb 2018

  Auckland, New Zealand Chorus is New Zealand’s largest telecommunications infrastructure company building and looking after the country’s fixed telecommunications network. ―Key Achievements― Executive accountabilities of Strategy, Customer Experience, Retail Service Provider (RSP) & Chorus-led Migrations and the ‘all of business’ Transformation. Established the case for change and aligned the Business on a structure to support and drive a broader Transformation Programme. Headhunted to the… Show more Chorus is New Zealand’s largest telecommunications infrastructure company building and looking after the country’s fixed telecommunications network. ―Key Achievements― Executive accountabilities of Strategy, Customer Experience, Retail Service Provider (RSP) & Chorus-led Migrations and the ‘all of business’ Transformation. Established the case for change and aligned the Business on a structure to support and drive a broader Transformation Programme. Headhunted to the role at The Warehouse Group four months into Chorus role. Show less



Fletcher Building

• New Zealand
• Building Materials
• 700 & Above Employee

• Group General Manager Transformation

  • Jul 2015 - Aug 2017

  Auckland, New Zealand Fletcher Building is one of New Zealand’s largest businesses on the NZX by market capitalisation. ―Key Achievements― Responsible for leading Fletcher Building’s whole of business transformation programme ‘Accelerate’ across New Zealand, Australia, North America, Europe & Asia. Focused on delivering sustainable earnings growth that exceed the cost of capital, whilst building, leadership capability and embedding a culture of accountability, commerciality & executional… Show more Fletcher Building is one of New Zealand’s largest businesses on the NZX by market capitalisation. ―Key Achievements― Responsible for leading Fletcher Building’s whole of business transformation programme ‘Accelerate’ across New Zealand, Australia, North America, Europe & Asia. Focused on delivering sustainable earnings growth that exceed the cost of capital, whilst building, leadership capability and embedding a culture of accountability, commerciality & executional delivery. Key responsibility for designing, implementing and embedding the groups transformation across 35 businesses, 45+ Countries, 29 currencies and 20,000+ employees. Established and employed a team of 25 to act as ‘internal consultants’ which formed the Central Transformation Office and successfully rolled out the Transformation Programme. Responsible for leading the weekly Executive meeting and the 12 centrally governed weekly meetings (both at a Divisional and Functional level). Delivered weekly Comms to more than 1,000+ global employees on i) the progress of the transformation, ii) the tools required to support their initiative delivery and iii) group wide communication of upcoming key milestones. Developed and automated weekly reporting to track initiative progress and ‘close the loop’ with Gross to Net EBIT bridge reconciliations. Show less



Spark New Zealand

• New Zealand
• Telecommunications
• 700 & Above Employee

• Turnaround Lead

  • May 2013 - Jul 2015

  Auckland, New Zealand Spark NZ, formerly known as Telecom NZ, is New Zealand's leading telecommunications and digital services provider and one of the largest businesses on the NZX by market capitalisation ―Key Achievements― Major leadership role in driving Spark New Zealand's business improvement program identifying and implementing cost, capital, revenue, and organisational improvement initiatives across all business units and support functions.

• Investment Manager

  • Jul 2012 - Apr 2013

  Auckland, New Zealand Informing Sparks investment choices based on key strategic priorities, key projects include, Near Field Communication (NFC), Machine to Machine (M2M), Public Wi-Fi & 4G LTE.



Hotmilk Lingerie

• New Zealand
• Retail Apparel and Fashion
• 1 - 100 Employee

• General Manager

  • Mar 2010 - Jul 2012

  Tauranga, New Zealand HOTmilk designs and distributes a range of pregnancy lingerie, maternity nightwear, and nursing bras. It is a global B2B & B2C brand that services more than 50 countries from two locations: New Zealand and the United Kingdom. ―Key Achievements― Appointed CFO in February 2009 before taking the role of General Manager in March 2010. Full end to end P&L ownership, management and responsible for the development and oversight of all staff. Established governance… Show more HOTmilk designs and distributes a range of pregnancy lingerie, maternity nightwear, and nursing bras. It is a global B2B & B2C brand that services more than 50 countries from two locations: New Zealand and the United Kingdom. ―Key Achievements― Appointed CFO in February 2009 before taking the role of General Manager in March 2010. Full end to end P&L ownership, management and responsible for the development and oversight of all staff. Established governance framework and appointed board to assist with the direction and overall strategy. Oversaw significant new market growth, including rationalisation of existing footprint in under performing markets.

• Chief Financial Officer

  • Feb 2009 - Jul 2012

  Tauranga, New Zealand Managed investment banking relationship with the utilisation of financial instruments to hedge currency exposure. Directed annual review plan process and strengthened accountability with close working relationship with the board. Formulating dash board, policies and procedures to assess, forecast and monitor working capital and cash flows. Responsible for the full end to end supply chain. Oversaw global product pricing policies in 6 currencies, covering 50+ countries.



EMAP

• Blockchain Services

• Group Commercial Manager

  • Aug 2007 - Jan 2009

  London, United Kingdom Emap is a content, subscription and networking business that enables B2B communities, such as Retail, Health, Construction, Architecture, and Fashion. Key brands included WGSN, Cannes Lions, Nursing Times, Spring Fair, Retail Week and Broadcast. Generating revenue of ~£1.2bn with ~2,000 employees. ―Key Achievements― Actively involved in the vendor due diligence during the sale of the consumer and radio arms of the Business. As a result, I was identified to manage the ongoing… Show more Emap is a content, subscription and networking business that enables B2B communities, such as Retail, Health, Construction, Architecture, and Fashion. Key brands included WGSN, Cannes Lions, Nursing Times, Spring Fair, Retail Week and Broadcast. Generating revenue of ~£1.2bn with ~2,000 employees. ―Key Achievements― Actively involved in the vendor due diligence during the sale of the consumer and radio arms of the Business. As a result, I was identified to manage the ongoing relationship with the private equity firm that acquired Emap (Apax Partners). Working with McKinsey & Co to develop ‘best practice’ pricing strategies across all product / business unit verticals (exhibitions, conferences and other B2B mediums). Managed the delivery of the Monthly Leadership Report - distributed to key internal & external stakeholders Development of a forward bookings report, issued on a weekly basis that tracked c.99% of budgeted full year revenue streams across all divisions. Show less



France Télécom

• France
• Spectator Sports

• Commercial Finance Manager

  • Feb 2007 - Aug 2007

  London, United Kingdom Orange is the essential brand of France Telecom, one of the world's leading telecommunications operators. At the time, France Telecom served close to 174 million customers in five continents, of which two-thirds were Orange customers with group revenue of ~€40bn and ~170,000 employees. ―Key Achievements― Direct working relationship with the Head of eCommerce for France Telecom to understand and forecast group online revenue/cost streams for all 9 European… Show more Orange is the essential brand of France Telecom, one of the world's leading telecommunications operators. At the time, France Telecom served close to 174 million customers in five continents, of which two-thirds were Orange customers with group revenue of ~€40bn and ~170,000 employees. ―Key Achievements― Direct working relationship with the Head of eCommerce for France Telecom to understand and forecast group online revenue/cost streams for all 9 European subsidiaries. Financial and commercial evaluation of global business cases regarding mobile, web and converged products, technical platforms and content marketing propositions. Manage and assist all countries through the France Telecom gating process, ensuring that they satisfied all the relevant criteria- both financial and non-financial. Show less



Virgin Mobile

• Telecommunications
• 100 - 200 Employee

• Commercial / Corporate Finance Roles

  • Jun 2004 - Feb 2007

  London, United Kingdom Virgin Mobile is the UK's leading mobile virtual network operator (MVNO) with more than four million customers and was sold to NTL in 2005 for £962m (~1,400 employees) to create the Virgin Media brand. ―Key Achievements― Active involvement during the IPO of Virgin Mobile in 2004 as well as supporting the due diligence undertaken to sell Virgin Mobile to NTL in 2005. Key member in the team that delivered the SME proposition (previously consumer only) as well as a key role in… Show more Virgin Mobile is the UK's leading mobile virtual network operator (MVNO) with more than four million customers and was sold to NTL in 2005 for £962m (~1,400 employees) to create the Virgin Media brand. ―Key Achievements― Active involvement during the IPO of Virgin Mobile in 2004 as well as supporting the due diligence undertaken to sell Virgin Mobile to NTL in 2005. Key member in the team that delivered the SME proposition (previously consumer only) as well as a key role in delivering the first quadruple bundle proposition in the in the UK (Mobile, broadband, landline & TV). Managed the end to end forecasting and planning process of contribution margin and advised on commercial deals by assessing NPV, payback and IRR. Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Revenue & Margins Analyst

  • Sep 2002 - Jun 2004

  Auckland, New Zealand Managed a team to transition the regionalisation of Australian revenue and margins to NZ during the creation of a Shared Service Centre. Provided commentary on monthly financial results, based on trends and market activity to executive team. Responsible for delivering the financial result to a contribution margin level to the Financial Director and CEO on a weekly and monthly basis.



Staples Rodway

• IT Services and IT Consulting

• Accountant - Business Advisory

  • Jan 2000 - Sep 2002

  Auckland, New Zealand Significant involvement in setting up the corporate recovery division and advising and running a number of turnarounds, liquidations and receiverships. Providing advice to clients regarding all business, accountancy and tax matters.