Experience

Credit Acceptance

• United States
• Financial Services
• 700 & Above Employee

• Market Area Manager

  • Feb 2012 - Present

  The Market Area Manager (MAM) role exists to help Credit Acceptance grow its business by increasing the number of active dealer-partners (DP’s) we do business with at the same time increasing the number of deals per active dealer partner in their respective market. The MAM is responsible for having a thorough understanding of the market, competitors and dealers in the defined territory in order to create the most effective strategy to increase our dealer partner base and contract volume. Secure new clients through prospecting, cold calling, networking, referrals and attending industry trade shows. Cultivate client relationships by demonstrating value added services and product knowledge. Conduct one-on-one and group training and demonstrations of product reviews and benefits with staff to educate sales personnel on strategies to drive sales leveraging value add, solution selling approach. ➥ Train and develop staff in utilizing lender portal. ➥ Perform analysis of dealers’ business, managing risk portfolio and rating to facilitate future portfolio profit and residual income. ➥ Consistently grew dealer count, approvals and contracts monthly. ➥ Achieved 45% growth in territory in 2014 and continued upward trend with 24%, 35% and 15% sales growth in 2015, 2016 and 2017 respectively. ➥ Recognized with the Top Gun Award 4 times throughout tenure; given to sales member with the most growth year-over-year for their market size. Competed with over 40 personnel in like-sized markets to win. ➥ Grew accounts from 9 dealers in 2012 to over 45 today, averaging 100 contracts per month over the last four years. Show less



GMAC Insurance

• Southfield, MI

• Account Executive

  • 2007 - 2012

  Marketed and promoted finance and insurance products as well as re-insurance solutions to dealerships throughout the Northeastern Ohio territory. Built and cultivated trust-based relationship with clients and prospects. Demonstrated added benefits and value for clients by adding GMAC insurance products to their service offerings. ➥ Participated in training with finance managers, leading to increased revenue on finance and insurance products. ➥ Ranked 3rd in the nation and inducted into the Champions Club; increased sales 14%, $1.2M in 2010. ➥ Continually averaged 9% increase in annual revenue by implementing strategic sales and marketing initiatives. Show less



Wells Fargo Auto Finance

• NE Ohio

• Area Sales Manager

  • 2005 - 2007

  Developed and maintained effective relationships with automobile dealerships in NE Ohio. Maintained product expertise as well as knowledge of programs, policies, and procedures. ➥ Identified and sold automotive loan products to prospective dealers, managing existing and/or potential dealer relationships and generating loan contracts. ➥ Evaluated and monitored monthly performance standards and analyzed competitive intelligence. Developed and maintained effective relationships with automobile dealerships in NE Ohio. Maintained product expertise as well as knowledge of programs, policies, and procedures. ➥ Identified and sold automotive loan products to prospective dealers, managing existing and/or potential dealer relationships and generating loan contracts. ➥ Evaluated and monitored monthly performance standards and analyzed competitive intelligence.



Premier Loyalty Solutions / 1Micro

• Henderson, NV

• District Sales Manager

  • 2004 - 2005

  Obtained new auto dealer accounts, selling and marketing automotive software and or hardware to territory encompassing Pennsylvania and NE Ohio. Obtained new auto dealer accounts, selling and marketing automotive software and or hardware to territory encompassing Pennsylvania and NE Ohio.



LML Technologies Inc. (Lease Link)

• Lombard, IL

• Regional Manager

  • 1998 - 2004

  Managed 400+ automotive dealer accounts in Pennsylvania, Maryland, Delaware and NE Ohio for one of the auto industry’s leading financial service companies. Directed, developed and enhanced performance of 9 direct reports including Dealer Consultants, Product Specialists and Account Executives. Managed 400+ automotive dealer accounts in Pennsylvania, Maryland, Delaware and NE Ohio for one of the auto industry’s leading financial service companies. Directed, developed and enhanced performance of 9 direct reports including Dealer Consultants, Product Specialists and Account Executives.