Experience

Conterra Networks

• United States
• Telecommunications
• 200 - 300 Employee

• Field Engineer

  • May 2022 - Present



Lumen Technologies

• United States
• Telecommunications
• 700 & Above Employee

• Central Office/Communications Technician

  • Feb 2006 - Present

  Responsible for the Installation, Provisioning and Maintenance of equipment (Sonet, ATM, Frame Relay, PPP, CHDLC, etc.) for the Transport of Telecom/Datacom (ADSL, POTS, T1, Bonded T1 (1-12), PRI, DID, P2P, DIA, MPLS, DS3, T-MUX, STS-1, STS-3, OC3, OC12, OC48, OC96, OC192, Gig-E, 10Gig Wave, CWDM, DWDM, etc.) over Copper and Fiber Optic media. Experienced with Alcatel-Lucent (Lambda Unite (optical DACS), 5ESS switch, DMX (Metropolis, Extend, Explore), PSAX, DDM-2000 (OC3, OC12), FT-2000 (OC48), WaveStar, WaveStar CIT), Cyan (Z77, Z33, Z22, Planet Operate), Overture (ISG-8500, ISG-6000, 4200, 4308, 4324), JDSU WaveReady (DWDM), Tellabs Titan 5500 DACS, Adtran (TA-3000 DSLAM, TA-5000, TA-4303, TA-600 series IAD's, Netvanta bonded T1 (1-12) routers) 2800 DS3 MUX, 2820 DS3 MUX, TA-1500), Fujitsu (FLM-150, FLM-2400, Factr, FW-4100ES, FW-9500 Ether-mapper, Flexr, NetSmart 500), Paradyne/Zhone TNE series bonded T1 router (1-12), Westell ADSL routers, Zyxel ADSL routers. Wrote VBScript/GUI for Tellabs Titan 5500 DACS and Lucent 5ESS switch. Wrote VBScripts for Adtran, Overture, PSAX, Netvanta, etc. Experienced user of Navis Inc. Experienced in the use of Fiber Optic OTDM, Fiber Optic scope, Fiber optic light meter, T-Berd 224, 310 DS1, DS3, STS-1 testsets, JDSU HST3000, 6000, 8000 (Ethernet, Sonet testsets), Sunset T1/PRI testset. Experienced installer/programmer of Nortel Norstar CICS/MICS phone systems and BCM PBX. Experienced Microsoft Excel and Word user (create macros, VBScripts). Diagnose incoming alarms and effect repairs. Diagnose incoming trouble tickets using various test equipment and remote procedures. Provision circuits as assigned (POTS, T1, DS3, STS-1, STS-3, OC3-OC192, Gig-E, 10Gig, DWDM). Assign trouble tickets to field technicians when dispatch is required. Assist field technicians when as needed. First responder to incoming phone calls. One of two dedicated C.O. Technicians providing support for both internal and external customers. Show less



VisionVoice

• United States
• Telecommunications
• 1 - 100 Employee

• Service Manager

  • Jun 2002 - Feb 2006



IKON Office Solutions

• Retail Office Equipment
• 700 & Above Employee

• Branch Service Manager

  • Jun 1996 - Apr 1998