Experience

Abbey Ireland & UK

• Ireland
• Travel Arrangements
• 100 - 200 Employee

• Travel Consultant

  • Jul 2023 - Present



Grassmarket Community Project

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Project Worker

  • Jul 2022 - Jul 2023



ScotRail

• United Kingdom
• Rail Transportation
• 500 - 600 Employee

• Customer Care Professional

  • Jun 2018 - Jul 2019

  Customer care based role working closely with passengers/customers. Main duties was to assist passengers where required from general enquiries to helping passenger reach there final destination. working closely and maintaining strong communication with multiple teams across a wide range of operators was a key skill required to help keep our passengers informed at all stages of the customer journey. The ability to work in a high pressure environment especially during times of rail disruption was an important aspect to the role. Teamwork, communication, organisation were just some of the skills I executed daily to be successful within this position. Show less