Experience

Wilco Motosave

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Retail Sales Manager

  • Sep 2018 - Present



Doncaster auto parts

• Sales



Porcelanosa

• Spain
• Construction
• 700 & Above Employee

• Sales Design Consultant

  • Feb 2017 - Sep 2018



Bathstore

• Retail
• 100 - 200 Employee

• Sales Consultant

  • Aug 2015 - Feb 2017

  present working for the largest bathroom retailer in the united Kingdom, based at the Doncaster branch, my main duties are assisting customers on there journey off planning, designing and purchasing there new bathroom. Working towards individual targets over the month and also contributing to the stores overall monthly targets • Opening and closing the store • Preparing the daily tasks and setting up the day • Attending and setting up morning briefs for myself and other members of staff • Reviewing individual and store kpi's • Using bespoke systems to track and plan contact with customers • Cleaning and maintaining the showroom • giving advise and training to newer mebers of staff • booking stock in and out off the systems • taking deliverys and organising collections • dealing with customers over the phone and via email • closing a the sale and using payment options, e.g deposits, finace through hitachi or pay now pay later also through hitachi • Dealing with and resolving problems and issues which arise. • Dealing with and resolving customer complaints and concerns. • using compter aided design softwear to design bespoke bathrooms • i also am used to lone working • had my fist sucessful winter sale Show less



Hein Gericke GmbH

• Germany
• Sporting Goods Manufacturing

• Assistant Manager

  • Jul 2008 - Jul 2012

  I worked my way up to assistant manager in August 2010. My duties included: Ensuring that staff were motivated, monitored and measured in line with company targets and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed. Producing accurate report's on team performance for senior managers. Other duties included: • Opening and closing of the store • Organised large motorcycle events e.g. the BMF show and motorcycle live at the N.E.C arena • Preparing daily workloads for staff & coordinating the daily allocation of work. • Motivating the team to achieve high standards and KPI targets. • Handling new client enquiries and acting as the face of the business. • Dealing with and resolving problems and issues which arise. • Working with the sales and marketing team to drive sales forward. • Mentoring and training up junior and new staff. • Monitoring & reporting on standards & performance targets. • Arranging & chairing weekly team meetings, focusing on targets & achievements. • Implementing new initiatives. • Involved in the recruitment of new staff. • Running finance applications through Barclays partner finance. Show less