Experience

AIREST RESTAURANT MIDDLE EAST - L L C

• United Arab Emirates
• Restaurants
• 1 - 100 Employee

• District Manager

  • Jan 2013 - Present

  • Managing and handling multiple brands and branches at the same time with full responsibilities. • Very heavy cost controlling throughout all my branches. • Managing P & L and weekly overviews with accountants to improve budget guidelines. • Monthly business reviews to improve operational services. • Managing I POWER initiative for all company (200 employees) • Establishing and running a fully operational home delivery service. • Opening new locations ( Culto Café Al Dar HQ ). • Target driven results as per budget delivered. • Evolving a weekly and monthly training program to improve staff quality and menu knowledge. • Culinary background running and training with executive Chef and head chefs and having full responsibilities of the kitchen. • Visiting suppliers on a monthly basis to improve quality of products retail and menu items. • Running a full Italian retail section with imports directly from Italy. • Managing and successfully opening new stores. • Having full responsibility for the satisfaction of my staff and customers by following SOP’s. • Marketing our brand outside and inside Abu Dhabi (setting up meetings and inviting new business opportunities such as tour groups all over UAE ) • Profit and loss overviewing and managing by controlling wastage, purchases from suppliers, wages etc. • All and any issues with the customer from complaints to complements. • Maintaining standards and expectations that were set up by the company and the customers. • Any and all maintenance issues regarding the restaurant. • Responsible for all inventories • Controlling stock rotation on a day to day basis to ensure quality of the food. • Development and training for new, old and promising staff. • Following up and motivating all my colleagues and staff. • All administrative work regarding the restaurant ranging from invoices to petty cash ext. Show less



Chopssticks Prime

• Dubai Mall

• Restaurant Manager

  • Oct 2011 - Dec 2012

  Having full responsibility for the satisfaction of my staff and customers by following SOP’s. • Marketing our brand outside and inside the mall (setting up meetings and inviting new business opportunities such as tour groups all over Dubai ) • Profit and loss overviewing and managing by controlling wastage, purchases from suppliers, wages etc. • All and any issues with the customer from complaints to complements. • Maintaining standards and expectations that were set up by the company and the customers. • Any and all maintenance issues regarding the restaurant. • Responsible for all inventories • Controlling stock rotation on a day to day basis to ensure quality of the food. • Development and training for new, old and promising staff. • Following up and motivating all my colleagues and staff. • All administrative work regarding the restaurant ranging from invoices to petty cash ext. Show less



Caffe Nero - Al Tayer

• Dubai

• Assistant Store Manager

  • Jan 2010 - Oct 2011

  Manages day to day restaurant operations • Daily preparations of restaurant's opening and closing • Responsible for daily sales transaction and banking • Provide professional assistance in corporate bookings and events held in the restaurant premises • Participated in presentations of current and future events and promotions organized by the Restaurants within the company • Teach and mentor new trainees and personnel whenever required • Was appointed as Junior Training Manger to do training to current and new staff • Assisted in Food production and Development • Manages day to day operational changes • Ensure change management procedures are followed • Assist managing customer queries, problems and complaints • Assisted in preparing reports, monthly stock take of work-instructions and other documentation Show less



Myngenoegen Hunting Lodge

• South Africa

• Farm Manager

  • Dec 2008 - Dec 2009



Sapronet

• South Africa

• IT Consultant

  • Apr 2006 - Oct 2008



Cofi Cigarbar

• South Africa

• Bar Manager

  • Sep 2005 - Mar 2006



University of Pretoria/Universiteit van Pretoria

• South Africa
• Higher Education
• 700 & Above Employee

• Hockey Coach

  • Jan 2003 - Jan 2006