Experience

iSolutions Partners
• IT Services and IT Consulting
• 1 - 100 Employee
• Consultant

  • Mar 2011 - Present


Carico Systems

• United States
• Real Estate

• IT Supervisor

  • Jan 2002 - Jan 2011

  Successful experience in customer service and support with recognized strengths in, problem solving trouble-shooting, trade show support, and planning/implementing proactive procedures and systems to avoid problems in the first place. Worked with co-workers in booking trade show exhibits. This entailed working trade shows, working with distributors, and following up on sales leads by calling or emailing interested clients. An influential factor in the design and restructuring of the company website. Started in warehouse as manager of inventory, and then moved up to asst. IT supervisor after two years. Helped build a strong customer base by listening to new and existing customers’ needs and concerns. Assisted in new customer relations as a customer service representative.



Ralph Williams & Associates

• Hotel Maintenance Assistant

  • Jan 2005 - Aug 2006

  Quickly and effectively solved customer challenges, maintained quality control/satisfaction records, and constantly seeking new ways to improve customer service. Used my problem solving skills to create solutions to random problems that arose. (Technology, Mechanical, Electrical, Carpentry) Quickly and effectively solved customer challenges, maintained quality control/satisfaction records, and constantly seeking new ways to improve customer service. Used my problem solving skills to create solutions to random problems that arose. (Technology, Mechanical, Electrical, Carpentry)