Scott Herron
Speaker and Facilitator, Digital Accessibility Workshops at VESSMEDIA- Claim this Profile
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Bio
Johanna McBurnie
Despite almost a decade spent in the tech industry, it has taken me a long while to get my head around accessibility. As someone who has played project management roles I have been guilty of letting accessibility fall into the "nice to have" category - not needed in order to release to end users. In just a short time working together, Scott has fundamentally shifted how I think about Accessibility. He leads with empathy- not only for users but also for those of us trying to get our heads around how to center accessibility. Scott's presence at Benevity and work educating all of us about best practices has shifted how we orient towards accessibility and changed our products for the better. I would absolutely recommend having Scott join your team!
Anita Stafford
I have had the great pleasure to work with Scott during the last year+, most recently on the Design Systems team. He is an incredible source of knowledge of accessibility and assistive technologies and played a huge role in making our components and products more accessible, sharing his skills with the design and broader teams, and educating and advocating for accessibility within our company and with 3rd party vendors. I would recommend Scott in a heartbeat, for his knowledge and experience alone. But in addition to that, he was a hugely influential part of our Product Experience team culture, bringing kindness, humility, an awesome sense of humour and non-stop support to any and all colleagues. You will not meet a lovelier person and if you're very lucky, you will get to work with him. I sure hope I will again!
Johanna McBurnie
Despite almost a decade spent in the tech industry, it has taken me a long while to get my head around accessibility. As someone who has played project management roles I have been guilty of letting accessibility fall into the "nice to have" category - not needed in order to release to end users. In just a short time working together, Scott has fundamentally shifted how I think about Accessibility. He leads with empathy- not only for users but also for those of us trying to get our heads around how to center accessibility. Scott's presence at Benevity and work educating all of us about best practices has shifted how we orient towards accessibility and changed our products for the better. I would absolutely recommend having Scott join your team!
Anita Stafford
I have had the great pleasure to work with Scott during the last year+, most recently on the Design Systems team. He is an incredible source of knowledge of accessibility and assistive technologies and played a huge role in making our components and products more accessible, sharing his skills with the design and broader teams, and educating and advocating for accessibility within our company and with 3rd party vendors. I would recommend Scott in a heartbeat, for his knowledge and experience alone. But in addition to that, he was a hugely influential part of our Product Experience team culture, bringing kindness, humility, an awesome sense of humour and non-stop support to any and all colleagues. You will not meet a lovelier person and if you're very lucky, you will get to work with him. I sure hope I will again!
Johanna McBurnie
Despite almost a decade spent in the tech industry, it has taken me a long while to get my head around accessibility. As someone who has played project management roles I have been guilty of letting accessibility fall into the "nice to have" category - not needed in order to release to end users. In just a short time working together, Scott has fundamentally shifted how I think about Accessibility. He leads with empathy- not only for users but also for those of us trying to get our heads around how to center accessibility. Scott's presence at Benevity and work educating all of us about best practices has shifted how we orient towards accessibility and changed our products for the better. I would absolutely recommend having Scott join your team!
Anita Stafford
I have had the great pleasure to work with Scott during the last year+, most recently on the Design Systems team. He is an incredible source of knowledge of accessibility and assistive technologies and played a huge role in making our components and products more accessible, sharing his skills with the design and broader teams, and educating and advocating for accessibility within our company and with 3rd party vendors. I would recommend Scott in a heartbeat, for his knowledge and experience alone. But in addition to that, he was a hugely influential part of our Product Experience team culture, bringing kindness, humility, an awesome sense of humour and non-stop support to any and all colleagues. You will not meet a lovelier person and if you're very lucky, you will get to work with him. I sure hope I will again!
Johanna McBurnie
Despite almost a decade spent in the tech industry, it has taken me a long while to get my head around accessibility. As someone who has played project management roles I have been guilty of letting accessibility fall into the "nice to have" category - not needed in order to release to end users. In just a short time working together, Scott has fundamentally shifted how I think about Accessibility. He leads with empathy- not only for users but also for those of us trying to get our heads around how to center accessibility. Scott's presence at Benevity and work educating all of us about best practices has shifted how we orient towards accessibility and changed our products for the better. I would absolutely recommend having Scott join your team!
Anita Stafford
I have had the great pleasure to work with Scott during the last year+, most recently on the Design Systems team. He is an incredible source of knowledge of accessibility and assistive technologies and played a huge role in making our components and products more accessible, sharing his skills with the design and broader teams, and educating and advocating for accessibility within our company and with 3rd party vendors. I would recommend Scott in a heartbeat, for his knowledge and experience alone. But in addition to that, he was a hugely influential part of our Product Experience team culture, bringing kindness, humility, an awesome sense of humour and non-stop support to any and all colleagues. You will not meet a lovelier person and if you're very lucky, you will get to work with him. I sure hope I will again!
Experience
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VESSMEDIA
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Spain
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Advertising Services
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1 - 100 Employee
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Speaker and Facilitator, Digital Accessibility Workshops
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Jun 2020 - Present
Lead workshops on how to code, share screen reader experiences and return on investment. Discuss specific coding challenges and other posts including discussing more complex accessibility fixes. Lead workshops on how to code, share screen reader experiences and return on investment. Discuss specific coding challenges and other posts including discussing more complex accessibility fixes.
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University of Alberta
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Canada
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Higher Education
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1 - 100 Employee
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Instructor
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Jun 2021 - Present
This course involves learning how to minimize or remove restrictions in the use of technology due to barriers of ability, auditory, speech, physical, or neurological. Learn how to consider accessibility in the design, planning, and marketing of websites, applications, and forms. Explore the principles of human-centered design and the universal design process in light of the unique requirements of rich media to become accessible for people with disabilities. This course involves learning how to minimize or remove restrictions in the use of technology due to barriers of ability, auditory, speech, physical, or neurological. Learn how to consider accessibility in the design, planning, and marketing of websites, applications, and forms. Explore the principles of human-centered design and the universal design process in light of the unique requirements of rich media to become accessible for people with disabilities.
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Benevity
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Canada
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Software Development
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700 & Above Employee
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Program Manager, Accessibility
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Aug 2021 - Jan 2023
Co-created the accessibility roadmap alongside the Product team to improve 30 different software platforms for usability to obtain genuine accessible software. -Collaborated with subject matter experts, designing, and creating an accessibility training program for product teams teaching them standards and techniques to build genuinely accessible and usable software. -Advised on a pro-active accessibility strategy to increase team knowledge to help reduce risk sooner. Co-created the accessibility roadmap alongside the Product team to improve 30 different software platforms for usability to obtain genuine accessible software. -Collaborated with subject matter experts, designing, and creating an accessibility training program for product teams teaching them standards and techniques to build genuinely accessible and usable software. -Advised on a pro-active accessibility strategy to increase team knowledge to help reduce risk sooner.
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ATB Financial
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Canada
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Banking
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700 & Above Employee
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Disabilities and Inclusion Specialist
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Jul 2018 - Feb 2021
Created accessible user guidelines and processes that aligned with the company brand promise and Agile project management frameworks to ensure innovative and inclusion solutions for all customers.• Co-led the development of personas for people with different abilities including those with visual impairments, mobility limitations, and autism, to ensure inclusive design in all banking channels.• Consulted on customer user-design projects including the redesign of branches, ABM, website, mobile, and online banking.• Evaluated and provided accessible solutions that aligned with Web Content Accessibility Guidelines (WCAG).• Subject matter expert and tester to ensure accessibility solutions are effective and successful.• Advised and collaborated with team members to support customer concerns for those with different abilities.• Established ATB’s Ability Network for all team members to network, share information, and build awareness across the organization. Show less
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Project Manager, Customer Experience, Transformation
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Mar 2018 - Jun 2018
Spearheaded and gained buy-in to launch a project to correct customer contact information ultimately resulting in an 80% efficiency savings. • Collaborated with the automation team to ensure that all customer's requests to change contact information were communicated between all systems using RPA.
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Processing Administrator, Investments and Estates
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Apr 2017 - Feb 2018
Provided program support in the implementation, teaching, and coaching of users, in conversion to Google Suite.•. Coordinated technical support by facilitating coaching conversations with end users on how to use the new software effectively.•. Created user guides and consulted on corporate-wide content to improve the information.•. Trained approximately 200 employees on Lean and Agile methodology over a period of ten weeks.
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Scotiabank
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Canada
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Banking
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700 & Above Employee
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Customer Service Consultant, Contact Centre
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Sep 2006 - Jun 2015
Resolved escalated client calls by asking questions, listening thoroughly, and reconciling the needs of the client with the support of guidelines and policies. • Mentored and trained junior consultants for the timely development of proficiencies in roles. •. Successfully balanced a variety of ad hoc duties with daily responsibilities and client requests. •. Led the Western Canadian People with Disabilities Network organizing meetings and employee events. Resolved escalated client calls by asking questions, listening thoroughly, and reconciling the needs of the client with the support of guidelines and policies. • Mentored and trained junior consultants for the timely development of proficiencies in roles. •. Successfully balanced a variety of ad hoc duties with daily responsibilities and client requests. •. Led the Western Canadian People with Disabilities Network organizing meetings and employee events.
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Education
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Mount Royal University
Diploma, Business Administration and Management, General
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