Scott Hagemann

Senior Kayak Guide at San Juan Outfitters
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Contact Information
us****@****om
(386) 825-5501
Location
Seattle, Washington, United States, US

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Experience

    • Travel Arrangements
    • 1 - 100 Employee
    • Senior Kayak Guide
      • May 2014 - Present

      Friday Harbor, WA Energize and educate guests visiting the San Juan Islands. Lead kayak, hiking, and camping excursions in the Salish Sea and Cascade mountain range. Managed safety, schedule, and happiness of up to 15 guests at a time on adventures, some lasting 6 days. Prepared all equipment, made decisions based on weather and group abilities, and cooked meals, overseeing all aspects of multi-sport excursions. Designed lessons for incoming staff on kayak safety, running routine lessons on paddling skills… Show more Energize and educate guests visiting the San Juan Islands. Lead kayak, hiking, and camping excursions in the Salish Sea and Cascade mountain range. Managed safety, schedule, and happiness of up to 15 guests at a time on adventures, some lasting 6 days. Prepared all equipment, made decisions based on weather and group abilities, and cooked meals, overseeing all aspects of multi-sport excursions. Designed lessons for incoming staff on kayak safety, running routine lessons on paddling skills. Assisted management on strategies to reduce guide turnover, mitigating errors and communication problems from past trips to maintain staff preparedness and satisfaction. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Data Entry Specialist
      • Dec 2018 - May 2019

      Seattle, WA Supported buyers and assistant buyers in accurately entering product information into company website. Wrote detailed descriptions of samples to be submitted to photography and creative writing teams.

    • United States
    • Banking
    • Quality Control
      • Feb 2018 - Jun 2018

      Seattle, WA Worked as a quality control analyst for special government compliance project. Managed excel and customized database documents, recording specific information and ensuring accuracy of previously recorded data. As the team grew from 3 to over 30 members, I trained and mentored new hires. Directed 5-8 employees at any given time and placed them into groups based on their skills. Served as a special liaison to the compliance lead and legal counsel on finding best practices and limiting errors by… Show more Worked as a quality control analyst for special government compliance project. Managed excel and customized database documents, recording specific information and ensuring accuracy of previously recorded data. As the team grew from 3 to over 30 members, I trained and mentored new hires. Directed 5-8 employees at any given time and placed them into groups based on their skills. Served as a special liaison to the compliance lead and legal counsel on finding best practices and limiting errors by the team. Show less

    • United Kingdom
    • Office Administrator
      • Oct 2017 - Jan 2018

      Greater Seattle Area Supported a team of account managers. Worked with travel advisers, sent out mailing packets for cruise adventures. Managed databases, worked special projects in updating website to reflect most accurate information for international cruise adventures.

    • United States
    • IT Services and IT Consulting
    • Data Processor/Staff Trainer
      • Jan 2017 - Aug 2017

      Greater Seattle Area Performed quality control checks for this tech startup, working with the management to develop best practices in efficiently reviewing thousands of images grabbed by text-reading software. Worked with technology team to prioritize issues that the data team was facing in limitations to productivity. While I began as a processor, I quickly moved into a staff training role, serving as a mentor for new hires and making sure that the most efficient strategies were put to use.

    • New Zealand
    • 1 - 100 Employee
    • Adventure Guide
      • Nov 2015 - Apr 2016

      Nelson, Marlborough & Tasman, New Zealand Guided kayaking, hiking, and mountain biking adventures in New Zealand's Marlborough Sound. Taught outdoor education for middle and high school students, emphasizing decision making, role assignment, and self-leadership as core components of the program. Designed programs for cruise contracts, week-long hikes, and custom kayak camping adventures, tailoring the trips to fit the individual clients based on interests and abilities.

    • United States
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Software Implementation Specialist
      • Mar 2013 - May 2014

      Madison, WI Worked in client training and outreach, supporting a team of software implementation specialists in a newly formed position. Received documents from hospitals and pharmacies, transferring data into skeleton build of their customized template for our software. Trained pharmacists and pharmacy techs how to use add-on software. This included scheduling, administering, and serving as a point of contact to encourage maximum use of the features.

    • Bartender/Server
      • Jun 2013 - Apr 2014

      Madison, WI Worked as a bartender and server for an Irish pub specializing in whiskies and craft cocktails. Ran a weekly trivia league, writing all questions and hosting the event.

    • United States
    • Government Administration
    • Paddling Instructor
      • May 2007 - Jun 2013

      Monona, WI

    • United States
    • Software Development
    • 1 - 100 Employee
    • Document Specialist
      • Apr 2012 - Aug 2012

      Madison, WI

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Contract Data Specialist
      • Mar 2012 - Apr 2012

      Madison, WI

    • United States
    • Political Organizations
    • 100 - 200 Employee
    • Database Quality Control Special Project
      • Nov 2011 - Jan 2012

      Madison, WI

    • United States
    • Non-profit Organizations
    • Database Manager Special Project
      • Mar 2011 - May 2011

      Madison, WI

    • United States
    • Government Administration
    • 700 & Above Employee
    • Office Aide for Senator Bob Jauch
      • Jul 2008 - Dec 2008

      Madison, WI

    • Research Assistant
      • Jul 2006 - Nov 2006

      Madison, WI

    • Summer Office Assistant
      • Jun 2004 - Jul 2005

      Hurley, WI

Education

  • University of Wisconsin-Madison
    Bachelor's Degree, Economics - Population and Demographic Studies
    2006 - 2008
  • Michigan Technological University
    2004 - 2005

Community

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