Scott Grossman
Corporate/Enterprise Account Manager at En Pointe IT Solutions- Claim this Profile
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Topline Score
Bio
Greg Stinsa
I worked with Scott for many years after opening the PCM Field Sales Branch in NJ. Scott joined the team and made an instant impact. He is caring, conscientious, committed and passionate about sales and his customers. Scott is technically proficient and able to create to solutions for his technical constituents as well as work with procurement and logistics people to ensure their products and services are delivered flawlessly. Scott is a team player and strong producer. He is equally proficient hunting for new prospects as well as taking care of existing customers. Within a 6 year window the PCM NJ Branch grew from zero to over $200M and Scott played a key role in the growth of this team.
James Hayes
'Straight-forward and always available' is the phrase that comes to mind when I think about Scott. I've had the pleasure of knowing Scott for more than 5 years, during which I became an active customer of Tech Depot and then Sarcom / PCM and their many offerings. Above all, I was impressed with Scott's ability to understand our business needs and make recommendations that were cost effective and fit into our overall strategy. Scott would be a true asset for any positions requiring his skill set and comes with my heartfelt recommendation.
Greg Stinsa
I worked with Scott for many years after opening the PCM Field Sales Branch in NJ. Scott joined the team and made an instant impact. He is caring, conscientious, committed and passionate about sales and his customers. Scott is technically proficient and able to create to solutions for his technical constituents as well as work with procurement and logistics people to ensure their products and services are delivered flawlessly. Scott is a team player and strong producer. He is equally proficient hunting for new prospects as well as taking care of existing customers. Within a 6 year window the PCM NJ Branch grew from zero to over $200M and Scott played a key role in the growth of this team.
James Hayes
'Straight-forward and always available' is the phrase that comes to mind when I think about Scott. I've had the pleasure of knowing Scott for more than 5 years, during which I became an active customer of Tech Depot and then Sarcom / PCM and their many offerings. Above all, I was impressed with Scott's ability to understand our business needs and make recommendations that were cost effective and fit into our overall strategy. Scott would be a true asset for any positions requiring his skill set and comes with my heartfelt recommendation.
Greg Stinsa
I worked with Scott for many years after opening the PCM Field Sales Branch in NJ. Scott joined the team and made an instant impact. He is caring, conscientious, committed and passionate about sales and his customers. Scott is technically proficient and able to create to solutions for his technical constituents as well as work with procurement and logistics people to ensure their products and services are delivered flawlessly. Scott is a team player and strong producer. He is equally proficient hunting for new prospects as well as taking care of existing customers. Within a 6 year window the PCM NJ Branch grew from zero to over $200M and Scott played a key role in the growth of this team.
James Hayes
'Straight-forward and always available' is the phrase that comes to mind when I think about Scott. I've had the pleasure of knowing Scott for more than 5 years, during which I became an active customer of Tech Depot and then Sarcom / PCM and their many offerings. Above all, I was impressed with Scott's ability to understand our business needs and make recommendations that were cost effective and fit into our overall strategy. Scott would be a true asset for any positions requiring his skill set and comes with my heartfelt recommendation.
Greg Stinsa
I worked with Scott for many years after opening the PCM Field Sales Branch in NJ. Scott joined the team and made an instant impact. He is caring, conscientious, committed and passionate about sales and his customers. Scott is technically proficient and able to create to solutions for his technical constituents as well as work with procurement and logistics people to ensure their products and services are delivered flawlessly. Scott is a team player and strong producer. He is equally proficient hunting for new prospects as well as taking care of existing customers. Within a 6 year window the PCM NJ Branch grew from zero to over $200M and Scott played a key role in the growth of this team.
James Hayes
'Straight-forward and always available' is the phrase that comes to mind when I think about Scott. I've had the pleasure of knowing Scott for more than 5 years, during which I became an active customer of Tech Depot and then Sarcom / PCM and their many offerings. Above all, I was impressed with Scott's ability to understand our business needs and make recommendations that were cost effective and fit into our overall strategy. Scott would be a true asset for any positions requiring his skill set and comes with my heartfelt recommendation.
Credentials
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Cisco Certification
Cisco -
Dell Certification
Dell Technologies -
Hewlett-Packard (HP) Certification
HP -
Lenovo Certification
Lenovo -
Microsoft Certification
Microsoft -
VMware Certification
VMware
Experience
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En Pointe IT Solutions
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United States
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Information Technology & Services
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200 - 300 Employee
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Corporate/Enterprise Account Manager
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Jan 2020 - Present
-Achieved $2.5 million annual sales for 10+ years selling hardware products, software and service solutions -Managed 20 accounts across 5 states with dedication to customer success, white-glove customer service, communication, customer loyalty and trust, subject matter expertise and client-tailored solutions -Expanded sales pipeline through proactively pursuing referrals, prospecting and recruiting with client-focused strategies -Increased clients’ product cross-sells, upsells, and upgrades based on detailed client needs assessments and targeted solutions -Researched products, spearheaded manufacturer assistance, and initiated conference calls to provide customer-focused solutions -Composed customer quotes, processed orders and maintained customer service excellence through consistently delivering 1-hour inquiry turnaround time, service-level agreement satisfaction and best practices -Expedited returns with comprehensive customer satisfaction and distributor collaboration -Distributed manufacturers’ promotions and company offerings to increase client interest and sales -Registered pricing with manufacturers to close out competition -Completed daily CRM updates, including up-to-date customer deals; followed up with clients on upsell and promotional opportunities -Conducted on-site visits to enhance client relations and communication; assessed client technology needs, improved client production and implemented strategic troubleshooting and solutions with cross-department and project-based observations -Tracked sales and composed sales reports for upper management review and decision-making influence; provided customers with sales reports -Managed infrastructure upgrade project to improve pricing and information capabilities -Wrote client proposals with detailed specifications and negotiated with manufacturers to meet clients’ price-point demands -Initiated cross-department communication to optimize client satisfaction, customer experience and seamless service Show less
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Corporate/Enterprise Account Manager
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Mar 2010 - Nov 2019
-Achieved $2.5 million annual sales for 10+ years selling hardware products, software and service solutions -Managed 20 accounts across 5 states with dedication to customer success, white-glove customer service, communication, customer loyalty and trust, subject matter expertise and client-tailored solutions -Oversaw full-cycle client relationships, from initial prospecting, quote, and negotiations through onboarding, product adoption, training assistance, regular customer cadences and service reviews -Retained 95% of accounts across companis during entire career as IT solutions account manager -Converted prospects into sales to achieve books of business totaling $100,000 to $1,000,000 -Increased product cross-sells, upsells, and upgrades based on detailed client needs assessments and targeted solutions - Completed on-going product training certifications for industry leaders’ diverse product lines (Microsoft, Dell, Lenovo, Cisco, HP and VMware), as well as company training on computer services sales strategies (help desk, repair and IT placement support) -Composed quotes, processed orders and maintained customer service excellence through consistently delivering 1-hour inquiry turnaround time, service-level agreement satisfaction and best practices -Conducted on-site visits to enhance client relations and communication; assessed client technology needs, improved client production and implemented strategic, client-focused solutions -Tracked sales and composed sales reports for upper management review and decision-making influence; composed customer sales reports -Managed infrastructure upgrade project to improve pricing and information capabilities -Wrote client proposals with detailed specifications and negotiated with manufacturers to meet clients’ price-point demands -Initiated cross-department communication to optimize client satisfaction, customer experience and seamless service Show less
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Community
