Experience

Brooklyn Water Bagel Company
• Restaurants
• 1 - 100 Employee
• General Manager

  • Sep 2021 - Present


Bru's Room Sports Grill

• United States
• Restaurants

• Restaurant And Bar Manager

  • Apr 2019 - Aug 2020

  • Set objectives and targets for beverage area • Determined staff needs and recruited staff • Assessed development needs and trained and coach staff • Delegated duties and tasks to staff to meet objectives and maximize resources • Set and monitor quality and service standards to all staff • Communicated company policy, standards and procedures to staff • Directed and managed staff members to meet standards and objectives • Ensured staff operated within company policies • Organized and adjust staff rosters and schedules in accordance with available resources. • Oversaw the preparation and presentation of beverages to meet set standards • Resolved customer complaints promptly • Reviewed accurate cash-up procedures and ensure necessary paperwork is complete, and ensured adherence to cash management procedures • Ensured adherence to stock control procedures, and monitor and order supplies • Accountable that all deliveries are checked in correctly and documentation is correct • Set up systems that stock is correctly rotated and stored to reduce waste • Monitored, oversaw the budget for the L.B.W. beverage numbers. • Planned and implement cost control measures, and implemented systems to maximize sales and revenue • Generated weekly L,B,W weekly financial reports • Maintained regular communication with staff and management through meetings and discussions • Stayed current with relevant legislation regarding service of alcohol, sale of tobacco and licensing throughout the COVID mandates in Palm Beach County Show less



Flanigan's Enterprises, Inc.

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Restaurant Manager

  • Jan 2018 - Mar 2019

  Managed team of 80 restaurant and bar staff generating $6.25M in sales annually. Oversaw adherence to food safety and sanitation standards. Implemented quality controls and improved health department inspection rating. Lowered costs by 2.5% and exceeded sales targets by +10%. Managed team of 80 restaurant and bar staff generating $6.25M in sales annually. Oversaw adherence to food safety and sanitation standards. Implemented quality controls and improved health department inspection rating. Lowered costs by 2.5% and exceeded sales targets by +10%.



State of Florida-DBPR Department of Business & Professional Regulation

• Safety & Sanitation Inspector

  • Nov 2016 - Jun 2017

  Responsible for conducting regulatory inspections of food establishments for compliance with regulatory, sanitation and consumer protection requirements. Utilizing a risk-based approach to evaluate personnel practices to assure that foods for human consumption are safe. Used knowledge of statutes and rules involved, and awareness of legal implications for compliance with regulations, sanitation, cleanliness, and other food safety regulations and related requirements Responsible for conducting regulatory inspections of food establishments for compliance with regulatory, sanitation and consumer protection requirements. Utilizing a risk-based approach to evaluate personnel practices to assure that foods for human consumption are safe. Used knowledge of statutes and rules involved, and awareness of legal implications for compliance with regulations, sanitation, cleanliness, and other food safety regulations and related requirements



Bloomin'​ Brands, Inc./Carrabba's Italian Restaurant

• Server/Key Manager

  • Dec 2006 - Oct 2016

  • Provided an amazing dining experience that will encourage customers to return. • Displayed product knowledge and customer experience skills. • Provided leadership support and help run the store when managers are away. • Understood store sales plan and company sales goals and helps drive sales by increasing key performance indicators. • Covered the dining room and ensured that assigned areas are up to visual standards. • Assisted in the opening and closing of the store. • Closed out the register and communicated any shortages or overages to the store manager. • Worked along side store management to ensure there’s no misuse of company property or theft. • Trained and coached all new FOH employees and new managers needed to help them quickly get acclimated to the team. Show less