Experience

FBC Remodel

• United States
• Design
• 1 - 100 Employee

• Estimator

  • Jan 2022 - Present



Cureative Health LLC

• United States
• Medical Practices
• 1 - 100 Employee

• Founder & CEO

  • Nov 2019 - Present

  ● Establish and enforce operational policies and procedures.● Oversee the full range of business development operations, including lead generation, budgeting, resource allocation, documentation, and reporting.● Foster an environment dedicated to health, safety, efficiency, and quality.● Ensure goals are cascaded, communicated, and reported against effectively at every stage of operations.● Accelerate the professional development of personnel through strategic hiring, training, supervision, and performance management.



Zillow

• Banking

• Renovations Estimator

  • Jun 2021 - Jan 2022

  · Create an accurate scope of work for potential purchase of properties to be renovated to a specified Zillow standard.· Establish a strong relationship and environment of ease for customers while working within their home, addressing concerns and enacting a lasting impression of trust.· Adhere to strict building code regulations and presenting documented research per property for an adjusted final offer to purchase the home.· Manage multiple home projects from initial greetings to follow up with contracted vendors to ensure work is completed on time and to a high-level of standards while maintaining a strong relationship.· Work collaboratively and independently to see home purchases and renovations through within a specified timeline.

• Connections Specialist

  • Nov 2019 - Nov 2021

  ● Measure process issues to identify potential improvement opportunities.● Deliver outstanding customer service experience to customers in strategic marketplaces, utilizing a combination of phone and text communication.● Identify customer needs through thoughtful questions and intentional follow up; route qualified opportunities to the appropriate business partner for further development.● Represent the best interests of the company, customers, and business partners as a brand ambassador.● Learn and recognize triggers based on customer behavior; develop a toolkit to proactively overcome objections and offer solutions.● Act as the critical interface between the customer and business partners.



Hershberger Consulting LLC

• United States

• Co-Owner & CDO

  • Jun 2019 - Apr 2020

  ● Formulated short- and long-term fundraising goals and then created actionable strategies, such as grants, sponsorships, gifts, donations, and fundraising events.● Drove awareness of the organization and its primary goals through outreach efforts, community events, publications, and media relations.● Structured the resource development team to best approach a variety of financial development goals.● Discovered top investment opportunities for existing holdings, as well as new and potentially lucrative revenue streams for expansion of the organization’s fundraising efforts.● Tracked revenue and fundraising trends to accurately predict future opportunities for expansion efforts and avoid any downtrends in individual, corporate, or foundation gifts. ● Published regular updates on major events and the success of the organization.● Cultivated strong relationships with major donors by responding to their inquiries, keeping them apprised of recent events, and showing them the progress their donations have made possible.



APCNA Holdings LLC

• Research And Development Scientist

  • Jun 2014 - Jun 2019

  ● Spearheaded the development of new products and marketing collateral, from creating engaging designs to engineering and testing materials.● Cultivated positive relationships with customers while answering general questions, determining the nature of their visit, and directing them to specific offices.● Oversaw all inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.● Introduced new file organization systems that minimized time and errors, resulting in accelerated efficacy.● Received and routed business correspondence to correct departments and staff members.



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Chef

  • Oct 2012 - Jul 2014

  ● Created full, tasting, and special events menus that resulted in high customer satisfaction levels, adapting as needed to the establishment’s needs, event requirements, and available ingredients.● Coordinated high-volume food preparation in a fast-paced environment, preventing cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.● Built mutually beneficial relationships with vendors to source the best ingredients at the best prices.● Plated every dish with attractive flair to meet strict restaurant standards and maintain a stellar business reputation.