Senior Software Release Engineer

• Sep 2003 - Present

Formerly: L-3 Communications, Security & Detection SystemsBuild, package and release software for baggage inspection security systems on Windows and Linux. Maintain source including control of releases for a variety of products in CM/Synergy and legacy source in PVCS.Support source control for engineers in both Tewksbury, MA and St. Petersburg, FL offices. Create and maintain releases for multiple products with parallel development branches. Work with software leads to ensure the correct code is used in development and builds for multiple products.Create .RPMs and .TAR packages for Linux systems.Update installation functions for Linux products.Using VMWare, create easily reproducible, customized build systems for different products.Automate the setup of build environments to for a continually changing list of configurations.Create and maintain InstallShield packages for Windows products. Release products and documents for use by QA and product and ensure the bill of materials for software kits are correct.Use the Deviation Authorization process to ship unreleased software to customers for acceptance testing and software to government testing organizations, domestic and international, for certification.Standardized Windows builds into a one button process that retrieves source, runs the compile, creates installation packages and .ISO images as well as archiving the results to a secure server, improving reliability and preventing build failures from going unnoticed.Standardized the process to create and edit documents to be release to customers using company approved formats in conjunction with our official release process and tools.Create CD/DVDs for engineering and QA testing and act as a backup for disk creation for shipping to customers.Work with the export compliance group to ensure software being sent overseas is compliant with federal export laws.Act as a liaison between IT and software engineering.

Software Release Engineer

• Mar 2002 - Jun 2002

Using VB Scripting automated software build procedure for multiple VB and C++ projects. Enhanced InstallShield Developer 8.0 install setup kits. Built clean test and build systems and created PQDI images for quick restoration.

Senior Software Release Engineer

• Feb 2002 - Feb 2002

Senior Software Release Engineer

• Mar 2000 - Jan 2002

Packaged and released software for all Windows products while defining and automating the release procedures. Designed, enhanced and supported Wise InstallBuilder Scripts installation programs for Formation’s software products. (Optiva, iOptiva, and Optiva/IDK).Automated software packaging.Documented release process.Added the ability to run the Optiva installation in French as well as English. Added the ability to run the Optiva installation on systems running French, Japanese, Dutch, and Danish versions of WindowsCreated and maintained a Release Engineering internal web site.Began an archiving process of all software and source code to be stored off site.Redesigned and assembled release notes for customer shipment using RoboHelp. Implemented system for requests for software shipment.Developed CD labels and jewel case packaging for Formation System’s products.Created CDs for shipment of software.Created ‘Formation 2001’ users’ conference CDs for the Marketing department including a navigation system for multi-media presentations, label and jewel case design, and media production. Helped IT department with various tasks.

Software Release Engineer

• Nov 1998 - Mar 2000

Built and released UNIX and Windows products while documenting and automating the release procedures. Created, enhanced, and debuged InstallShield 5.1 projects for eight products.Created self-extracting executables for downloadable installs.Built software releases on NT and UNIX systems.Documented release process.Built software patches for released products with RTPatch. Updated external web site with software and documentation updates.Automated UNIX build and release process.Performed QA tests on UNIX products.Upgraded and maintained PVCS source control system.Tagged releases in PVCS source control system.Created product master CDs for quality assurance and production. Researched various JAVA based install packages including InstallAnywhere. Maintained Release Engineering internal web site.

Software Support Manager / QA Engineer

• Apr 1996 - Nov 1998

Performed technical support for customer base for image processing software as head of the software support department and performed software quality assurance. Responded to customer inquiries and problems via phone, fax, and e-mail.Managed Customer Support department, including hiring new employees, setting up coverage rotations, and reporting statuses to upper management. Researched, chose, and implemented a call tracking system, (PHD).Designed and built reports for call tracking. Defined and analyzed trends in support calls.Tested all products and corresponding documentation as part of the Quality Assurance cycle. Developed automated tests using WinRunner. Reported bugs found in Quality Assurance testing and Customer usage via a bug tracking system. Developed and taught an internal HTML class.Responded to World Wide Web issues as webmaster.Designed and developed Paragon Imaging Inc.’s World Wide Web site, including developing and supporting Perl scripts for CGI processing. Tracked information gathered from Paragon Imaging Inc.’s World Wide Web site. Planned and developed software distribution for access over the World Wide Web.

Technical Support Engineer

• Jul 1995 - Apr 1996

Performed technical support for UNIX based financial products. Utilized Sybase SQL Server, CLEO File Transfer, and Client/Server techniques.Wrote and enhanced Bourne and C-shell scripts for data communications system maintenance, Sybase dba, and product maintenance.Analyzed C code to support customer service center and customer base. Performed software release for both Quality Assurance and production systems. Supported Development and Quality Assurance staffs.Coordinated and assisted with systems operations all UNIX system administration functions. Rewrote the weekend process for broker cross reference lists. Wrote Shell Scripts to update SQL tables.

Software QA Engineer

• May 1992 - Jul 1995

Performed Software QA for a product, which generates front-end applications to databases including Sybase, ORACLE, and RMS. Wrote 4GL software and UNIX scripts. Designed and implemented tests for the CorVision application generator and the Builder Language. Certified CorVision generated applications, both character cell and Windows Client/Server, for platforms including: HP/UX, SCO, AIX, Solaris, DG/UX, Ultrix, and Open VMS.Automated testing process using Dr. Taylor’s Big Test and Vermont High Test. Tested interface between CorVision and APTuser report writer. Supported major UNIX clients in Europe and Asia.Determined severity and impact of software bugs and reported them via a bug tracking system.Responded to customer issues via the CorVision Hotline. Edited release notes and technical bulletins for customer base.

Software Engineer

• Aug 1988 - Aug 1989

Enhanced output software, written in C under UNIX, for Xyvision’s electronic publishing system to include such features as: ~ Multiple page orientation ~ Atex tape reading/file naming program ~ Serial capability for PostScript devices ~ Ported PostScript software to DEC/Ultrix workstationsIsolated and fixed software bugs.

Software Engineer

• Aug 1987 - Jun 1988

Enhanced PC/UNIX business application software written in C.Isolated and fixed software bugs.Ported software to UNIX systems.Responded to customer software and hardware problems via telephone and on-site visits.

Computer Programmer

• Jan 1987 - Jun 1987

Designed, enhanced, and documented software written in C.

Software Support Analyst

• Nov 1985 - Dec 1986

Responded to customers’ and field analysts’ inquiries pertaining to the PC and APC. Tested and verified problems in all Wang PC and APC applications.