Experience

Across the Pond - Study in Britain Ltd.

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Canadian Student Advisor

  • Dec 2015 - Present



Queen Mary University of London

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student

  • Aug 2014 - Sep 2015



TJX Canada – Winners, Marshalls, HomeSense

• Canada
• Retail
• 700 & Above Employee

• Operations Coordinator

  • Jun 2007 - Jul 2014

  Reporting to the General Manager of the store, manage all floor staff and day-to-day operations of this large retail fashion and home décor outlet.Schedule, and supervise up to 50 full and part-time cashier / sales / customer service staff; consistently delegated responsibility for training and coaching new and longer-term associates.Cash management: prepare cash drawers for registers and balance these daily; prepare bank deposits and transfers to bank; ensure cash security at all times and locations.Supervise associate staff in managing the customer service desk – respond to customer questions and concerns re: return policies, credit questions, and general feedback on any and all store / chain operational issues; handle all escalated customer complaints, disputes and problems.Coordinate merchandising for the location, in accordance with corporate policy.Maintain / monitor inventory of, and re-order all store consumables, through regional head office. Consistently awarded performance-based salary increases at every review period.



Blyth Academy

• Mathematics Teacher

  • 2014 - 2014

  High school mathematics teacher, primarily in algebra, trigonometry and introductory calculus. Conducted knowledge assessments, identified areas for improvement, developed learning plans and tools, and coached the students through the learning process.Created and administered weekly chapter tests, midterms and finals. Adapted lesson focus based on grades of tests. Tailored the learning approach to the unique learning style and interests of the students. High school mathematics teacher, primarily in algebra, trigonometry and introductory calculus. Conducted knowledge assessments, identified areas for improvement, developed learning plans and tools, and coached the students through the learning process.Created and administered weekly chapter tests, midterms and finals. Adapted lesson focus based on grades of tests. Tailored the learning approach to the unique learning style and interests of the students.



All About Learning

• Tutor

  • May 2005 - Aug 2005

  Worked one-on-one (or in groups of up to six) with high school students to support their in-class learning objectives in science and mathematics.Conducted knowledge assessments, identified areas for improvement, developed learning plans and tools, and coached the students through the learning process.Tailored the learning approach to the unique learning style and interests of the student. Worked one-on-one (or in groups of up to six) with high school students to support their in-class learning objectives in science and mathematics.Conducted knowledge assessments, identified areas for improvement, developed learning plans and tools, and coached the students through the learning process.Tailored the learning approach to the unique learning style and interests of the student.