Experience

Astute Technology Management

• United States
• Information Technology & Services
• 1 - 100 Employee

• vCIO

  • Aug 2022 - Present

• Technical Account Manager

  • May 2022 - Aug 2022

• Manager, Help Desk and Technical Accounts

  • May 2021 - May 2022



BeecherHill

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Senior Director, Technology

  • Jan 2021 - May 2021

  Responsible for enterprise architecture, IT infrastructure operations and management, project and vendor management, technology orientation and training facilitation.

• Director, Technology

  • Dec 2017 - Jan 2021

• Associate Director, Technology

  • Sep 2016 - Dec 2017



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Expert

  • Jul 2014 - Sep 2016

  Responsibilities included sales, new hire training, continuing education facilitation, product launch and process improvement. Active member of store mentor team. Responsibilities included sales, new hire training, continuing education facilitation, product launch and process improvement. Active member of store mentor team.



Best Buy

• Retail
• 700 & Above Employee

• Sales Manager

  • Jul 2013 - Apr 2014

  Responsible for ensuring world-class customer service through sales process improvement, issue resolution, ongoing employee training and post-purchase follow-up.Daily duties included hiring, training, performance management and business planning for 25-45 direct reports. Responsible for ensuring world-class customer service through sales process improvement, issue resolution, ongoing employee training and post-purchase follow-up.Daily duties included hiring, training, performance management and business planning for 25-45 direct reports.



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Double Agent

  • Sep 2010 - Jul 2013

  Responsibilities included solutions consulting, advanced computer repair, audio/video installation and network troubleshooting in residential and commercial environments. Served as designated trainer for new field agents. Responsibilities included solutions consulting, advanced computer repair, audio/video installation and network troubleshooting in residential and commercial environments. Served as designated trainer for new field agents.



Best Buy

• Retail
• 700 & Above Employee

• Area Supervisor

  • Sep 2006 - Sep 2010

  Responsibilities included hiring, training, scheduling, performance management and business planning with 5-15 direct reports.

• Retail Sales

  • Sep 2004 - Sep 2006