Scott Cramer
Director, Customer Success at Myriota- Claim this Profile
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Bio
Callie Burke
Scott is the kind of co-worker we all dream of having. He provides a wealth of knowledge, guidance and support to those in need while also being a keen sounding board for new ideas to be bounced off of. Scott's ability to seamlessly blend his communication skills into various settings and platforms is one to be envied, and is only outdone by his amazing work ethic. Any workplace would be lucky to have him.
Callie Burke
Scott is the kind of co-worker we all dream of having. He provides a wealth of knowledge, guidance and support to those in need while also being a keen sounding board for new ideas to be bounced off of. Scott's ability to seamlessly blend his communication skills into various settings and platforms is one to be envied, and is only outdone by his amazing work ethic. Any workplace would be lucky to have him.
Callie Burke
Scott is the kind of co-worker we all dream of having. He provides a wealth of knowledge, guidance and support to those in need while also being a keen sounding board for new ideas to be bounced off of. Scott's ability to seamlessly blend his communication skills into various settings and platforms is one to be envied, and is only outdone by his amazing work ethic. Any workplace would be lucky to have him.
Callie Burke
Scott is the kind of co-worker we all dream of having. He provides a wealth of knowledge, guidance and support to those in need while also being a keen sounding board for new ideas to be bounced off of. Scott's ability to seamlessly blend his communication skills into various settings and platforms is one to be envied, and is only outdone by his amazing work ethic. Any workplace would be lucky to have him.
Experience
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Myriota
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Australia
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Telecommunications
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1 - 100 Employee
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Director, Customer Success
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Jun 2022 - Present
Building a customer centric team to bring Myriota enabled devices to the world.
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Technical Account Manager
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Jan 2021 - Jun 2022
Managing the introduction of Myriota's technology to new customers as well as maintaining continuous communication with them through product development and certification.Constant collaboration with Myriota's Engineering, Product, Support and Service Delivery teams to ensure the customer is fully supported to develop Myriota enabled products.
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Haneco Lighting Australia
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Australia
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Technical Services Manager
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Jul 2019 - Jan 2021
Managing Haneco Lighting's Technical Services team which provides Technical Support, Training, Project Management/Estimation and QA to a national customer base.
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Team Lead - Technical Support & Training
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Jan 2019 - Jul 2019
Leading the Technical Support and Training Team for a national customer base. Actively developing & delivering internal/external training on a broad range of products. Leading the QA reporting and Project Coordination for Haneco Lighting's core lighting offer.
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Product Application Specialist
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Nov 2017 - Jan 2019
Working within the Technical Team to primarily provide solutions and training to internal/external customers. Developing and conducting a company wide internal technical training program. Providing guidance to the product development team on Australian standards, government rebate programs and the relevant testing/reporting.
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Schneider Electric
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France
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Automation Machinery Manufacturing
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700 & Above Employee
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Customer Training Specialist
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Aug 2013 - Nov 2017
Dedicated customer trainer for Schneider Electric's Lighting Control/Power Management systems for a national customer base. Developing and delivering face-to-face technical training courses.
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Product Application Engineer
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Feb 2010 - Aug 2013
Responsible for the architecture design and quotation of PLC, SCADA, HMI, Motor Control and Telemetry solutions for Schneider Electric Industry in the SA/NT region. Solutions delivered were primarily in Water, Mining and Infrastructure.
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Sales Support Engineer
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Feb 2008 - Jan 2010
Performing technical sales support for the local sales team of Schneider Electric. Responsibilities included quotations, technical support and simple solution design.
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Technical Support Engineer
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Feb 2007 - Jan 2008
Provided technical support for the Clipsal range of products, specifically the C-Bus lighting control system as part of the national support call centre.
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Apprentice - Electronic Engineering
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Feb 2003 - Feb 2007
Four year apprenticeship with Clipsal Integrated Systems. Education focused on Electronic Engineering, obtaining a Trade qualification and Diploma in Electronic Engineering.
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Education
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TAFE SA
Diploma Electronic Engineering, Electrical and Electronics Engineering -
Training and Skills Commission
Trade Certificate, Electronics Tradesperson -
Business SA - Chamber of Commerce and Industry South Australia
Health and Safety Representative Training Year 3 -
MR WED Training and Assessment
Cert IV, Training and Assessment -
Schneider Electric
System Architecture Expert (SAE) Master Certification - Module 2 -
Schneider Electric
System Architecture Expert (SAE) Master Certification - Module 1