Senior Business System Analyst

• Mar 2023 - Present

PRI Global Mar 2023 – Present Sr Business Systems Analyst – Federal Reserve Bank of St Louis | Remote Contract Roles and Responsibilities Document Analysis of existing application for the US Treasury in a secure environment Document the present state of the application in Confluence. Prepare Jira Epics and User Stories for Design and Development with the purpose of a code re-write and migration from on premise to AWS. Artifact / Knowledge Development and Lifecycle Management Workflows Risk, Impact, and Mitigation Management Business Interpret business needs and translate into delivery in alignment with Organization’s Objectives and Goals Technology SDLC management Interact with Development Teams to ensure on scope deliverables using Agile methodology. Backlog management / Stand-up Skills Soft and Hard Jira Confluence Office Show less

Business/Systems Analyst IV

• Mar 2022 - Oct 2022

Spectrum Enterprise Engineering Delivery Office... Roles and Responsibilities o Requirements from business to development o Value Stream Management o Process Design and Development o Liaison between Business and Technology o Minority and Controlling of Engagements o Collaborate with Portfolio, Program, and Project Managers as the Business Systems Analyst (BSA) o Artifact / Knowledge Development and Lifecycle Management o Relationship Management o Mentorship o Quality Control and Continuous Improvement o Develop Playbooks, User Guides o Workflows o Risk, Impact, and Mitigation Management o Governance within a Business and Technical Framework • Business o Collaborate to determine Value and Solutions o Represent Stakeholders during the SDLC process o Interpret business needs and translate them into delivery in alignment with Organization’s Objectives and Goals o Determine and Measure progress against the project’s value proposition to ensure successful delivery with a clear pre-determined completion definition • Technology o SDLC management o Interact with Development Teams to ensure on-scope deliverables using Agile methodology o Backlog management / Stand-up o Bring together Business and Technology teams to develop and document processes to address pain points that may contribute and/or cause risks, blockers, bugs, team divisions • Skills o Soft and Hard o Jira o Confluence / Chalk o Office o Business and Technology High to Low-level components, methods, processes, tools, and the total HW and SW stack as a whole system supporting purpose-designed and built platform delivering business value through design thinking Show less

Business Systems Analyst

• Jun 2021 - Oct 2021

Business Systems Digital Transformation Project utilizing data integration, ERP, and analytical systems. Stakeholders’ management and persona analysis (C-Suite through End-User) Business, User, and Solution Requirements: Present state process gathering, documentation, mapping, and analysis. Present state data structure and usage, modeling to determine future state KPI and metrics and possible migration requirements, for the data integration architecture layer design, present state mapping to processes and mapping to future state storage design based on on-demand and self-service business reporting and analytical dashboards exposed through a role-based web portal. A significant number of ELT operations to the data integration (reporting and analytical layer), would be executed utilizing API and RESTFUL web services as some data was contained within 3rd data stores and would be required for Marketing and Business Development campaign and customer insight snapshot and forecasting analysis (for example) Utilized User Stories and Use Cases (among other techniques) for requirement gathering design and contextual definitions and clarification (common language between stakeholders and business analysts to increase communication effectiveness) Prototyping analytical and reporting dashboards using web-based mockups, wireframes in the case of UI/UX design, and UAT (UML in this case as would hand off prototypes for development) Utilized JavaScript, PHP, and MySQL, for user-interactive prototyping development and UAT Project Methodologies - From the initial engagement of this project, there were some business requirements established. so using a hybrid approach using Waterfall for the project structure and guidelines as a formal style approach was a requirement in this case and used a SCRUM approach for project deliverables. For project management practiced more of an AGILE approach for analysis and project actions to be tracked, reported and executed, e.g., weekly sprints. Show less

BUSINESS ANALYSIS TRAINING

• Aug 2020 - Jun 2021

Business Analyst L3 / Senior Technical Release Analyst

• Sep 2010 - Aug 2020

• RELATIONSHIPS | COMMUNICATIONS | DOCUMENTATION | ANALYSIS AND ANALYTICS | TRAINING/TOI | QUALITY ASSURANCE | CONTINIOUS IMPROVEMENT | VALUE | PROJECT MANAGEMENT | OPERATIONS / SUSTAINING | DESIGN and DEVELOPMENT | TEAM SUPPORT • Complete on-cycle and off-cycle Product Release information on schedule, 100% of the time and with 100% accuracy • Conduct validation on deployed functionality to ensure everything is working as expected immediately after a production deployment, and coordinate business partner validation of deployed functionality during a production release. • Ensure a smooth delivery with process defined communication a status during and after deployment, to management, stakeholders, and product owners • Manage the Technical Resources Center web portal to provide 100% content accuracy, be available 100% of the time for users, perform edits to site within 30 minutes and enact Quality Assurance and Continuous Improvement practices continually. • Provide dashboard reporting to present performance metrics for Product Release content and Portal to enable analysis towards Quality Assurance, Continuous Improvements and organization goals and strategies are on track or require action(s). • Migrated a workflow application, which I had built for global usage as a workflow manager, to an Oracle data center platform while the application was in production for quoting and booking orders at a rate of a billion dollars per quarter. This application’s purpose was to load all booking and quoting groups into an SR tracking system to serve as communication hub between quoters and clients including service as sole support with mission critical responsibility for generating applications. • Migrated the Technical Resources Center web portal multiple occasions, while in production, to multiple platforms as Oracle moved to cloud base application services from server-based services. Show less

Business Systems Analyst

• Dec 2008 - Sep 2010

Client – Sun Microsystems Inc | • Successfully designed, developed, and implemented a comprehensive SR tracking system based on existing Open-Source applications. • Served as subject matter expert for internal support in quoting and service as needed. • Migrated and supported mission critical and revenue generating applications when Sun was purchased by Oracle. • Drove comprehensive project management lifecycle to streamline operations, milestones, and deliverables. • Ensured proper technical and functional specifications development. • Trained and mentored a talented team to keep communications fluid. • Promoted strong relationship building through service as liaison and first point of contact from business to tech teams. • Conducted professional business operations including understanding of diverse cultures to develop listening and adaptability skills. • Held direct responsibility for a 24x7 operation in a challenging, demanding, and fast paced environment. Show less

Business Systems Analyst / Consultant

• Nov 2007 - Dec 2008

• Built and sustained a profitable business from the ground up including all marketing, operations, and customer service. • Assisted small and large companies with business and technical solutions support as needed. • Provided comprehensive hardware, software, and networking design, development, migration and integration services with world class customer service. • Designed and implemented high profile websites including maintenance, domain registration, DNS configurations, and email registration. • Served as consultant for strategic vision, planning, and organizational effectiveness. • Implemented processes, procedures, and workflow design in collaboration with client specifications. • Ensured adherence to federal compliance and regulations. • Drove industry best practices for systems and on-line security practices and auditing. • Utilized proven and demonstrated knowledge of time, change, and risk management through analytical methodologies and systems. Show less

System / Technical Support Engineer

• Feb 1998 - Oct 2006

As a Business Systems Analyst for Sun Microsystems Inc, I implemented comprehensive data mining and analytics utilizing root cause analysis, solutions, business insights, and application integration. I also served as a subject matter expert to better implement a textual concept analytics system for data mining to create insights from disparate data sources and design a UI to interact with the customer backend with access to 80M+ documents. My strong oversight of the field allowed me to utilize text and data analytics techniques and technologies to mine insights used in multiple types of applications. I built and implemented a prototype on a Sun system utilizing distributed architecture to manage workloads. Developed a high-profile PM web portal to track projects in real-time and enable management to uncover real-time status on demand. Honored with a #1 evaluation rating for 6 consecutive years. Show less

Technical Support Engineer

• Feb 1998 - Oct 2006

• Ensured proper migration of all applications running business operations for a high-profile company. • Effectively prepared IT systems administrators and oversee change management as needed. • Trained and mentored a talented team on the use of Sun Solaris OS. • Configured all Sun systems to run new and ported applications at optimal levels as well as prepare the new data center for production post application including decommissioning production servers and enabling data center specifications to meet pre-approved requirements. • Drove a keen focus on project management and the development of the first network-based portals to manage workflows. • Tasked with oversight of a multi-company project to migrate, integrate and complete outstanding contractual projects to create a joint escalation center co-located on a Veritas campus. Show less

Senior Information Technology System Administrator - Financial Product Development

• Jul 1992 - Feb 1998

MERRILL LYNCH, INC | Senior UNIX System Administrator • Responsible for the implementation and 24x7 day-to-day management of 126 Sun Solaris workstations and users, in a mission critical, revenue generating, high volume financial environment which was in production and under platform development in parallel. • Automated system graceful shutdown to decrease system damage in a high-power outage situation • Combined windows applications, tn3270 terminal communicating to mainframe and proprietary Solaris based business applications on to a Sun workstation for users to perform the department's daily operations and saving the cost and support for equipment for 3 different platforms • Developed a stable software build image which developed a technical process to auto-build all existing and additional workstations the same establishing a reproducible and transferable process to consistently deliver a best practice platform. MERRILL LYNCH, INC | User Support and Operations Administrator Show less