Scott Clemons
Technical Support Specialist at Cox Communications, Inc.- Claim this Profile
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Bio
Experience
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Cox Communications, Inc.
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United States
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Telecommunications
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100 - 200 Employee
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Technical Support Specialist
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Jan 2022 - Present
⦁ Took incoming technical and billing calls related to cox service⦁ Assisted team members with customer issues related to phone, tv and internet services we provide.⦁ Scheduled technicians to assist with physical issues with equipment or services in customer areas.⦁ Provided excellent customer service that aided in the customers experience being positive with Cox and leading to additional sales and customer loyalty.
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Technical Support Specialist
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Jan 2022 - Apr 2023
⦁ Took incoming technical and billing calls related to cox service⦁ Assisted team members with customer issues related to phone, tv and internet services we provide.⦁ Scheduled technicians to assist with physical issues with equipment or services in customer areas.⦁ Provided excellent customer service that aided in the customers experience being positive with Cox and leading to additional sales and customer loyalty.
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Technical Support Specialist
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Jan 2022 - Feb 2023
⦁ Took incoming technical and billing calls related to cox service⦁ Assisted team members with customer issues related to phone, tv and internet services we provide.⦁ Scheduled technicians to assist with physical issues with equipment or services in customer areas.⦁ Provided excellent customer service that aided in the customers experience being positive with Cox and leading to additional sales and customer loyalty.
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Technical Specialist
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Cox Communications
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United States
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Telecommunications
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700 & Above Employee
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Technical Support Specialist
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Jan 2022 - Apr 2023
⦁ Took incoming technical and billing calls related to cox service ⦁ Assisted team members with customer issues related to phone, tv and internet services we provide. ⦁ Scheduled technicians to assist with physical issues with equipment or services in customer areas. ⦁ Provided excellent customer service that aided in the customers experience being positive with Cox and leading to additional sales and customer loyalty. ⦁ Took incoming technical and billing calls related to cox service ⦁ Assisted team members with customer issues related to phone, tv and internet services we provide. ⦁ Scheduled technicians to assist with physical issues with equipment or services in customer areas. ⦁ Provided excellent customer service that aided in the customers experience being positive with Cox and leading to additional sales and customer loyalty.
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Education
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Moore High School
HS Diploma
Community
