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Experience

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Director of IT
      • Oct 2000 - Present

    • United States
    • Research Services
    • 1 - 100 Employee
    • Network and Database Specialist
      • Sep 2009 - Present

    • IT Director
      • Oct 2000 - Sep 2009

      Windows 2003 Server, Small Business Server 2003, Exchange Server, SQL Server and Windows 2000 professional, XP, Vista and Windows 7 workstations. Also administrator for the accounting/inventory management program - Commerce Center, now Epicor's Prophet 21. Windows 2003 Server, Small Business Server 2003, Exchange Server, SQL Server and Windows 2000 professional, XP, Vista and Windows 7 workstations. Also administrator for the accounting/inventory management program - Commerce Center, now Epicor's Prophet 21.

    • United States
    • Financial Services
    • Online Support Specialist
      • May 1996 - Dec 1997

      Technical support of software and hardware problems via e-mail, online message boards, BBS, fax and letter. Also responsible for maintaining and troubleshooting in-house equipment including desktop PCs, fax machines, printers, copiers and some NT 4.0 server troubleshooting. Technical support of software and hardware problems via e-mail, online message boards, BBS, fax and letter. Also responsible for maintaining and troubleshooting in-house equipment including desktop PCs, fax machines, printers, copiers and some NT 4.0 server troubleshooting.

    • Information Technology & Services
    • 1 - 100 Employee
    • Technical Support
      • Mar 1996 - May 1996

      Phone support of the Tax Cut program available to the general public

    • Technical Support
      • Dec 1995 - Mar 1996

      Phone support for the franchise offices and the company-specific software used to prepare taxes

Education

  • DeVry
    ECT
    2003 - 2005

Community

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