Experience

Norfolk Southern Railroad
• Truck Transportation
• 700 & Above Employee
• Track Patrol Foreman

  • Oct 2014 - Present

Covenant Health
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Supervisor Patient Accounting

  • Apr 2014 - Jun 2014

CVS Caremark Corporation
• Supervisor Customer Care

  • Oct 2012 - Feb 2014

Express Scripts
• United States
• Hospitals and Health Care
• 700 & Above Employee
• CSC

  • 2008 - 2010
• Trainmaster

  • Aug 1991 - Aug 2008

  Plan daily operations for optimal use of company and client resources while staying within budget and meeting Company service commitments. Employee coaching and training to ensure compliance with all Company SOP's, Federal, State and Local procedures. Annual and semiannual 1-on-1 meetings with employees to address any coaching or training needs and to maintain an Open Door Policy for employee concerns. Assisted with facilitating Annual Rules and SOP training classes. Investigation of derailments and incidents with regard to Compliance with SOP's and Public Safety guidelines. Performed weekly audits to ensure safe working practices and adherence to SOP's. Planned and coordinated with mechanical, engineering, signal departments and respective division offices to ensure service commitments are being met while continuing to maintain infrastructure, within Company and Federal guidelines. Investigated rule violations and enforced disciplinary action as warranted by SOP. Participated in internal and externally sponsored management team building functions. (Senn - Delaney) Escorted high ranking company officials, existing and potential clients through areas of responsibility. Inspected and helped facilitate the timely movement of FEMA housing trailers for the victims of Hurricane Katrina. Timely compilation of reports and spreadsheets at required intervals using Windows applications. Show less