Experience

Bering Straits Native Corporation (BSNC)

• United States
• Government Relations Services
• 200 - 300 Employee

• Enterprise IT Admin

  • Jul 2021 - Present



Netcracker Technology

• United States
• Telecommunications
• 700 & Above Employee

• Technical Manager

  • Jun 2017 - Nov 2020

  Technical Manager specializing in "long pole hunting" and getting teams productive again. Used extensively to review complex projects for fit and purpose, executive reporting, process improvement, and technical expertise. Technical Manager specializing in "long pole hunting" and getting teams productive again. Used extensively to review complex projects for fit and purpose, executive reporting, process improvement, and technical expertise.



Alaska Communications

• United States
• Telecommunications
• 300 - 400 Employee

• IT Applications Manager

  • Jul 2013 - Jun 2017

  ** Successfully mentored two employees into advanced and challenging career roles within the company** Revived a failing two year, million dollar project in just under six months and below the estimated budget** Developed and collaborated on a new, integrated system for processing e911 information With a mature management style centered on team building and servant leadership, fostered a team of six through major software and process changes. Cultivated relationships with other departments that renewed their faith in IT and our services. Educated new developers, managed projects utilizing these external resources, and guided contractor work efforts through the varied technical landscape of Alaska Communications. Served executive leaders by effectively translating desired outcomes into carefully tailored tasks based on the makeup of the team. Provided and delivered projects status updates, operational effectiveness readouts, detailed analysis reporting, outage notifications, meeting agendas, and executive summaries to widely varying audiences and communication channels. Known for streamlining inefficient processes, systems, and relationships into effective entities that are better adapted for their specific purpose. Familiar with the LEAN approach and regularly implement it in order to determine service improvements that further system stability and are achievable within the time and resource constraints of the support teams. Show less

• IT Applications Manager

  • Oct 2005 - Jun 2017

• Enterprise Application Support Team Lead

  • Jan 2012 - Jul 2013

  ** Guided key team members through transition to wireless partnership with competitor and managed its direct influence on their day to day tasks** Created new functionality within team through cross training and rapport building techniquesAdapted plans to situational events that could have a large impact on IT applications, infrastructure, and projects. To assist with overall team responsibilities related to those efforts, designed and established internal management reports. Consistently maintained both vendor outreach efforts and customer relationships by encouraging a high degree of collaboration and communication. Show less

• Senior Systems Analyst

  • Oct 2005 - Dec 2011

  ** Focused on designing innovative, high quality solutions that the company still uses today.CRM and DB2 Subject Matter Expert (SME), Lead developer on variety of IT application projects, contractor lead assisting development and support in Alaska Communication IT environments, solutions designer across a broad range of applications and environments. Heavily utilized as a subject matter expert and problem solver. Actively sought out by management and team members for advice and influence. Worked in both large team and solo effort development projects and regularly became the champion of change initiatives. Show less



Schroeder Consulting LLC

• United States
• Software Development
• 1 - 100 Employee

• Software Developer

  • Jan 2004 - Oct 2005

  Developer on numerous projects focused on financial, customer care, reporting, and billing systems. Developer on numerous projects focused on financial, customer care, reporting, and billing systems.



Elfstone Answering Service

• Wasilla, Alaska

• System Administrator

  • Nov 2002 - Jan 2004

  Programming, network administration, software evaluation and general consultation. Programming, network administration, software evaluation and general consultation.



Eastern Washington University

• United States
• Higher Education
• 700 & Above Employee

• Software Research Assistant, Code Reviewer & Lab Tutor

  • Apr 2001 - Jun 2003

  Assisted developing instructional materials and understanding for new senior level games programming courses. Class participants jointly analyzed and altered Quake 2 and Quake 3 source code. Responsible for quality assurance of multiple, ongoing, class coding projects at the university. Assisted students with learning new technologies and tools to facilitate academic success. Assisted developing instructional materials and understanding for new senior level games programming courses. Class participants jointly analyzed and altered Quake 2 and Quake 3 source code. Responsible for quality assurance of multiple, ongoing, class coding projects at the university. Assisted students with learning new technologies and tools to facilitate academic success.