Scott Abram
Project Lead at CoverMyMeds- Claim this Profile
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Topline Score
Bio
Michael Zwilling
Scott was a pleasure to work with in my two seasons spent with the Columbus Clippers. He has great leadership skills and brought a positive attitude to work every day. Scott is impatient to succeed, he is motivated to produce results. In our time together with the Clippers, he always put the fans first and definitely wanted their experience to be second to none. Scott was a pleasure to work with and is a true professional. I have no doubt he will succeed in any industry he decides to get involved in.
Adam Watson
Scott is a well spoken individual with exceptional leadership skills. He was friendly and gave honest constructive feedback. Scott excels in customer service and is thorough in even the simplest tasks. It was a pleasure working with Scott, as he made every day on the job a fun one!
Michael Zwilling
Scott was a pleasure to work with in my two seasons spent with the Columbus Clippers. He has great leadership skills and brought a positive attitude to work every day. Scott is impatient to succeed, he is motivated to produce results. In our time together with the Clippers, he always put the fans first and definitely wanted their experience to be second to none. Scott was a pleasure to work with and is a true professional. I have no doubt he will succeed in any industry he decides to get involved in.
Adam Watson
Scott is a well spoken individual with exceptional leadership skills. He was friendly and gave honest constructive feedback. Scott excels in customer service and is thorough in even the simplest tasks. It was a pleasure working with Scott, as he made every day on the job a fun one!
Michael Zwilling
Scott was a pleasure to work with in my two seasons spent with the Columbus Clippers. He has great leadership skills and brought a positive attitude to work every day. Scott is impatient to succeed, he is motivated to produce results. In our time together with the Clippers, he always put the fans first and definitely wanted their experience to be second to none. Scott was a pleasure to work with and is a true professional. I have no doubt he will succeed in any industry he decides to get involved in.
Adam Watson
Scott is a well spoken individual with exceptional leadership skills. He was friendly and gave honest constructive feedback. Scott excels in customer service and is thorough in even the simplest tasks. It was a pleasure working with Scott, as he made every day on the job a fun one!
Michael Zwilling
Scott was a pleasure to work with in my two seasons spent with the Columbus Clippers. He has great leadership skills and brought a positive attitude to work every day. Scott is impatient to succeed, he is motivated to produce results. In our time together with the Clippers, he always put the fans first and definitely wanted their experience to be second to none. Scott was a pleasure to work with and is a true professional. I have no doubt he will succeed in any industry he decides to get involved in.
Adam Watson
Scott is a well spoken individual with exceptional leadership skills. He was friendly and gave honest constructive feedback. Scott excels in customer service and is thorough in even the simplest tasks. It was a pleasure working with Scott, as he made every day on the job a fun one!
Credentials
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Data Analysis with R Programming
CourseraJan, 2023- Nov, 2024 -
Google Data Analytics Capstone: Complete a Case Study
CourseraJan, 2023- Nov, 2024 -
SQL - Beyond The Basics
UdemyJan, 2023- Nov, 2024 -
Process Data from Dirty to Clean
CourseraDec, 2022- Nov, 2024 -
Analyze Data to Answer Questions
CourseraDec, 2022- Nov, 2024 -
Ask Questions to Make Data-Driven Decisions
CourseraDec, 2022- Nov, 2024 -
Prepare Data for Exploration
CourseraDec, 2022- Nov, 2024 -
Share Data Through the Art of Visualization
CourseraDec, 2022- Nov, 2024 -
Foundations: Data, Data, Everywhere
CourseraNov, 2022- Nov, 2024 -
The Complete SQL Bootcamp 2022: Go From Zero to Hero
UdemyFeb, 2022- Nov, 2024
Experience
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CoverMyMeds
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Project Lead
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Jun 2021 - Present
• Collaborate with internal and external stakeholders in prioritizing development work, workflow optimizations, and process changes including enhancements to numerous reporting dashboards• Lead a Specialization Track with team members who monitor reports and cases for timely follow up within our contracted workflows• Stretch candidate for the Analytics department where I utilized SQL and Tableau to build dashboards, compile data in preferred formats for stakeholders to review, and worked in GitHub and JIRA for necessary parts of the review process• Create Tableau dashboards for the track I oversee as well as our Operations team for daily, monthly, and quarterly reviews and reporting
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Pod Lead
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Apr 2019 - Jun 2021
• Responsible for and assisted in development of ten Account Coordinators on the HubExpress Support team at a time• Actively participate in performance management, recognizing, and coaching and corrective actions where needed• Cultivate a team culture that embodies CoverMyMeds’ Core Values• Provided support to Action and Insight Specialists for the NovoLOG and Emgality Drug-Based Pods and actively work these drug specific requests in the HubExpress application• Track team performance metrics and set personal goals to meet the needs and expectations of the company• Perform monthly audits for team members to ensure quality standards are met• Worked with the Training Department in putting together the first ever Continued Education Workshop Series, focusing on developing professional relationships in the workplace and growth within the company
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Account Coordinator
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Nov 2017 - Apr 2019
•Provided exceptional inbound and outbound support to all users through phone, chat, and email•Managed existing user accounts, troubleshoot issues, and effectively provide feedback to areas of concern•Educated physician offices and pharmacies by providing expert knowledge on how to use our software•Chosen as an Action and Insights Specialist for two Pharma clients (AstraZeneca and Ajovy), providing specific value to each brand•Assisted in shadowing peers in order to get them acclimated with HubExpress•Successfully met HubExpress individual expectations by continuously surpassing PAs per hour goal
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AAA Ohio Automobile Club
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United States
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Consumer Services
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100 - 200 Employee
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Group Travel Coordinator
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Dec 2016 - Nov 2017
Worked with vendors to organize individual group trips for families, businesses, etc. through cruises, airfare, motorcoach, etc.Put together AAA OAC group vacations (motorcoach), that would be sold by Travel Consultants/Travel Agents inside of club territoryEscorted/Led AAA OAC group vacations that were put together for the company
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Travel Consultant
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Mar 2016 - Nov 2016
Planned and booked all types of travel including: all inclusive vacations, cruises, river cruises, family vacations, Disney vacations, honeymoons, destination weddings, and more.Assisted with putting together TripTiks for clients, mapping out their driving destinations
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Ohio State Sports Marketing/IMG College
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Sports
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1 - 100 Employee
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Co-Head Property Assistant
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May 2013 - Mar 2016
Executed the activation side of marketing including in game promotions and fan events along with aspects of client relations and working with sponsors. Executed the activation side of marketing including in game promotions and fan events along with aspects of client relations and working with sponsors.
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Columbus Clippers Baseball Team
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Spectator Sports
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1 - 100 Employee
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Head Intern
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Jan 2015 - Sep 2015
In charge of scheduling for fellow interns; received & processed ticket orders; answered & properly routed phone calls; entered ticket information into database; assembled & organized season ticket packages; distributed will call tickets & pass lists; monitored gates & engaged with attendees to ensure an outstanding fan experience; coordinated & supervised exclusive events ranging in size; monitored merchandise store; enhanced sponsorship activation; assisted with pre & post game promotions; distributed promotional merchandise to fans
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Columbus Clippers Baseball Team
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Spectator Sports
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1 - 100 Employee
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Front Office Intern
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Feb 2014 - Oct 2014
Received & processed ticket orders; answered & properly routed phone calls; entered ticket information into database; assembled & organized season ticket packages; distributed will call tickets & pass lists; monitored gates & engaged with attendees to ensure an outstanding fan experience; coordinated & supervised exclusive events ranging in size; monitored merchandise store; enhanced sponsorship activation; assisted with pre & post game promotions; distributed promotional merchandise to fans Received & processed ticket orders; answered & properly routed phone calls; entered ticket information into database; assembled & organized season ticket packages; distributed will call tickets & pass lists; monitored gates & engaged with attendees to ensure an outstanding fan experience; coordinated & supervised exclusive events ranging in size; monitored merchandise store; enhanced sponsorship activation; assisted with pre & post game promotions; distributed promotional merchandise to fans
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Orange Leaf Frozen Yogurt
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Restaurants
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100 - 200 Employee
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Cashier and Prep
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Jan 2012 - Aug 2012
At Orange Leaf I ran cash register, prepared food, cleaned and filled yogurt machines, cleaned the store, and assisted customers. During my time there, I was delegated as an assistant manager when our head manager had the nights off. I worked at the Pickerington location from January 2012-August 2012, and the summers of 2013/14. At Orange Leaf I ran cash register, prepared food, cleaned and filled yogurt machines, cleaned the store, and assisted customers. During my time there, I was delegated as an assistant manager when our head manager had the nights off. I worked at the Pickerington location from January 2012-August 2012, and the summers of 2013/14.
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Kroger
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United States
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Retail
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700 & Above Employee
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Cashier
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Jun 2011 - Oct 2011
My time at Kroger consisted of running the cash register, assisting customers when needed, bagging customers groceries, retrieving shopping carts, and helping to stock items when we were short-handed. My time at Kroger consisted of running the cash register, assisting customers when needed, bagging customers groceries, retrieving shopping carts, and helping to stock items when we were short-handed.
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Education
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2011 - 2015
The Ohio State University
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2007 - 2011
Pickerington High School North
Community
