Experience

ZoomInfo

• United States
• Software Development
• 700 & Above Employee

• Senior QA Engineer

  • 2022 - Present

• QA Engineer III

  • 2020 - 2022



Tripadvisor

• United States
• Software Development
• 700 & Above Employee

• Senior Web Developer

  • 2012 - 2020

  Created responsive web application features in support of Membership and Product initiatives for the world's largest travel website, doing a lot of testing as I went to ensure end-to-end quality of my work.• Implemented targeted login prompts, which drove a 30%+ growth of new member acquisitions and generated 1M+ incremental revenue.• Integrated Google One Tap functionality into the site, gaining thousands of new daily members.• Developed key features, such as member onboarding, social activity mentions, CRM promotional email campaigns and a redesign of the login form.• Wrote tests and documented detailed test steps to validate site functionality. • Monitored and fixed the many automated tests for functional areas/pages my team owned.• Tested REST API transactions for features like Unified Inbox. Debugged issues with native Android / iOS mobile application teams. Show less

• Web Developer

  • 2006 - 2012

  Added many features, frequently developed as front-end A/B tests, to the main website, in support of the Product and Marketing teams.• Helped design and develop features, such as travel promotions, member onboarding flows and a Marketing donation campaign, for the desktop and mobile web versions of the site.• Added new functionality and features to self-service tools, allowing the Marketing team to use them to add promotional placements to the site without Engineering assistance.• Trained many teams to use the self-service tools.• Integrated a 3rd party Help Center system into the site, allowing users to create customer support tickets. • Monitored and fixed CI/CD jobs running the main source code build and the various tests (Unit, Selenium, API). Show less



Lightbridge

• Telecommunications
• 1 - 100 Employee

• Senior Software Engineer

  • 1995 - 2006

  Worked on, and ultimately led, the Application Support Engineering (ASE) team that handled consulting and customization requests from our wireless carrier clients to change their features and workflows within the Customer Acquisition System (CAS), the main credit and activation transaction processing system. • Served as Team Lead for ASE. Connected with Account Managers to evaluate and give sizing estimates for client feature requests. • Coded, tested and deployed UI, workflow and billing system interface customizations which implemented the clients' needs for fraud prevention, credit qualification and activation processing. • Converted parts of the Unix-based CAS system to a web-based (Java, XML, XSLT) application. Show less



Raytheon

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Software Engineer

  • 1989 - 1995

  Worked on, and led, two of the radar software builds that supported the main tactical builds for the Patriot Missile System. Primarily used government−specific and proprietary software. • Served as Build Leader for the System Exerciser and Radar Action software builds. • Implemented, tested, debugged, validated and deployed new features before they would get fully rolled out to the main tactical builds. • Traveled to local live radar system test sites, including White Sands Missile Range, to perform testing missions and gather data for later analysis. Show less