Experience

CompuNet Clinical Laboratories
• United States
• Hospitals and Health Care
• 100 - 200 Employee
• Interface Analyst

  • Oct 2018 - Present


Quest Diagnostics

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Implementation Analyst

  • 2013 - Oct 2018

  •Responsible for all aspects of interface project implementations •Work with department team members, installers, sales and field services teams and vendors throughout implementation process •Understanding of connectivity models including TCP/IP, FTP, SFTP and develop solutions for non-standard implementations •Identify roadblocks for completing interfaces and notify management •Manage client expectations and ensure interfaces meet client's needs. •Serve as liaison between IT and Solstas clients, sales teams and vendors. •Assist clients with interface related questions regarding their Electronic medical records/Office management systems (EMR/OMS), reports, training and other related needs. •Provide vendor and EMR/OMS information to Solstas sales team. •Communicate with vendors to address client and interface concerns •Identify patterns of problems and recommend solutions to management •Establish relationships with key accounts and ensure I.T. needs are being met •Travel to client sites and work with Sales team to establish relationships and set expectations related to I.T. and interfaces •Assist with developing procedures as needed for the Interface group •Cross train in other areas to develop a greater understanding of the front end process Show less



ettain group

• United States
• Staffing and Recruiting
• 200 - 300 Employee

• EDI IT Project Manager at Solstas Lab Partners

  • Sep 2012 - Mar 2013

  EMR implementations of Multi-Vendor Bi-Directional and Uni-Directional Interfaces. Training documentation prior to go-live and post live support for clients. Performed PM and Developer duties for implementation of EMR interfaces. Documented workflows and executed comprehensive testing to enable EMR usage. Managed remote installation and verification of connectivity from client site. EMR implementations of Multi-Vendor Bi-Directional and Uni-Directional Interfaces. Training documentation prior to go-live and post live support for clients. Performed PM and Developer duties for implementation of EMR interfaces. Documented workflows and executed comprehensive testing to enable EMR usage. Managed remote installation and verification of connectivity from client site.



Highmark (LabCorp Inc) Inc

• EDI IS Project Manager

  • Dec 2007 - Sep 2012

  Perform EMR implementations of Multi-Vendor/LabCorp Bi-Directional and Uni-Directional Interfaces. Training documentation prior to go-live and post live support for clients. Performed PM and Developer duties for implementation of EMR interfaces. Documented workflows and executed comprehensive training plan to medical staff to enable EMR usage. Managed remote installation and verification of connectivity from client site to LabCorp via VPN/ASP/TCPIP and Hypersend models over varied Windows server platforms. Perform new vendor codes and vendor mnemonics for clients. Performed EDA Certification for new vendors to meet LabCorp HL7 specifications enabling electronic data transfers. Show less



Wachovia

• Systems Designer

  • Feb 2007 - Aug 2007

  Receive & inventory server hardware. Handle server designs of systems and coordinate server design meeting for layouts. Technical Writer & Change Management Coordinator. Build server hardware for Windows servers and HP servers. Responsible for creation of service request in TRACCS in supplying Server Delivery software & hardware procurement. Updates in Server Delivery system between Distributed Systems Delivery team & Technology Delivery Managers. Receive & inventory server hardware. Handle server designs of systems and coordinate server design meeting for layouts. Technical Writer & Change Management Coordinator. Build server hardware for Windows servers and HP servers. Responsible for creation of service request in TRACCS in supplying Server Delivery software & hardware procurement. Updates in Server Delivery system between Distributed Systems Delivery team & Technology Delivery Managers.



Continental Tires NA

• IT Supervisor/Senior Operator

  • Aug 2004 - Feb 2007

  Technical Writer and Change Management Coordinator at Continental Tires. Perform bridge lines and conference calls between departments and/or business partners. Execute testing and designs of system projects. Install software and hardware to workstation PC and servers. Monitor application support. AIX support on HP3000 & HP9000 servers. Microsoft Active Directory and Group Policy Management. Tech Support 24/7 and help desk to all computer operations. Project Management Coordinator. Supervise department of six employees Show less



Continental Tires

• United States
• Individual and Family Services
• 1 - 100 Employee

• Technical Writer & Change Management Coordinator

  • Jan 2001 - Aug 2004

  Handle bridge lines & conference calls between departments or business partners. Handle testing & designs of system projects. Installation of software and hardware to workstation PC and servers. Monitoring application support. AIX support on HP3000 & HP9000 servers. Microsoft Active Directory and Group Policy Management. Tech Support 24/7, and help desk to all computer operations. Project Management Coordinator. Supervisor over department of six employees. Handle bridge lines & conference calls between departments or business partners. Handle testing & designs of system projects. Installation of software and hardware to workstation PC and servers. Monitoring application support. AIX support on HP3000 & HP9000 servers. Microsoft Active Directory and Group Policy Management. Tech Support 24/7, and help desk to all computer operations. Project Management Coordinator. Supervisor over department of six employees.



EDS Inc

• Canada
• Appliances, Electrical, and Electronics Manufacturing

• UNIX Admin. /Project Management

  • Jan 2001 - Aug 2004

  Monitor UNIX-AIX files systems, backups, and CPU usage. Performs Windows NT 2000 Server Rebuilds. Generate tapes for backups, initialize backup tapes, and manage Veritas backups. Stop, Start, and check batch cycle, and backup's processes. Telnet, ping, reboot servers for clients and support teams. Project Coordinator and create QMS records. Train peers on shutdown, reboot, stop/starting databases on AIX servers. Monitor server mail messages generated from local and remote SUN servers. Handle Service Desk tickets and Global notification escalation. Monitor, Start, and schedule backups on SUN Enterprise 4500and6500 system. Create Outage reports and Incident reports of major issues for management. Train peers on SUN Solaris systems. Manage problem resolution and, monitor Vantive inbox for severity cases. Initiate/manage bridge lines and provide executive notification. Execute pages, engage local support, and document problems. Support migration of IBM, HP, Compaq servers of new client servers. Train peers on AIX systems, Tivoli, HP9000/HP3000 servers. Show less



McKesson HBOC ITB

• System Admin/Computer Operator

  • Feb 1999 - Aug 2000

  Restore files to UNIX systems, Process system closes. System Maintenance, Upload / Download Software Patches. Process backups for remote clients, Generated tapes. Debug scripts that generate backups. Restore files to UNIX systems, Process system closes. System Maintenance, Upload / Download Software Patches. Process backups for remote clients, Generated tapes. Debug scripts that generate backups.



Champion Inc

• Construction
• 1 - 100 Employee

• Project Lead

  • Jun 1998 - Dec 1998

  Process daily system close, Process hub procedures. Generated labels & reports for staff. Rebuild files to system from software patch. Process daily system close, Process hub procedures. Generated labels & reports for staff. Rebuild files to system from software patch.