Experience

AliveDx

• Switzerland
• Medical Device
• 100 - 200 Employee

• Technical Support Scientist 2

  • Apr 2021 - Present

  Edinburgh, Scotland, United Kingdom Working in a technical support role, I have been able to develop my skills as a scientist performing investigative testing to resolve internal and external customer complaints and enquiries. Working on Quotient's stability and IVDR program has also greatly developed my serological and report writing skills. Responsibilities: Customer complaint testing (serological and biochemical). Technical report writing. IVDR testing and report writing. Stability testing (serological and… Show more Working in a technical support role, I have been able to develop my skills as a scientist performing investigative testing to resolve internal and external customer complaints and enquiries. Working on Quotient's stability and IVDR program has also greatly developed my serological and report writing skills. Responsibilities: Customer complaint testing (serological and biochemical). Technical report writing. IVDR testing and report writing. Stability testing (serological and biochemical). Specification and SOP writing, update, review and approval. Setting biochemical limits for a range of serological products, diluent and buffers. Carrying out serological testing manually and on Ortho BioVue and MTS, and BioRad automated test systems. Carrying out biochemical tests and assays. Compliance and audit readiness. Carrying out risk assessments. Organising and conducting and attending internal training.

• QC Lab Assistant

  • Jul 2020 - Apr 2021

  Penicuik, Scotland, United Kingdom This role allowed me to build experience in an industrial lab environment whilst working as part of a small team to support activities across a wider biochemistry, serological and microbiology QC lab. Responsibilities: Daily instrument and equipment QC testing. Stock management. Sample management (LIMS). Red cell freezing/thawing. Setting up microbiological tests for environmental monitoring. Carrying out sample testing when required to support the wider QC lab.



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• Receptionist

  • May 2020 - Jul 2020

  Glasgow, Scotland, United Kingdom



Hotel Indigo

• Hospitality
• 500 - 600 Employee

• Food And Beverage Assistant

  • Feb 2020 - Jul 2020

  Glasgow, Scotland, United Kingdom



Prism Client Solutions Ltd

• Sales Executive

  • Jan 2020 - Feb 2020

  Glasgow, United Kingdom



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• Postal Delivery Driver, Royal Mail, Glasgow

  • Nov 2019 - Jan 2020

  Glasgow, United Kingdom Working for a world class postal delivery service, I have been sorting and delivering packages at one of the busiest times of year. I am taking great pride in not only keeping up to the services high and timely standard but also in helping to ensure that every gift arrives in time for the holidays.



REL Field Marketing

• United Kingdom
• Advertising Services
• 200 - 300 Employee

• Band Ambassador, Self Employed, Glasgow

  • Nov 2019 - Dec 2019

  Glasgow, United Kingdom As a brand ambassador for Nectar and Sainsburys, I have been promoting and taking feedback on the new Nectar digital and Sainsburys Smart Shop apps. Across multiple stores I have been meeting current and prospective users face to face to discuss the advantages of the new apps as well as answer any queries they may have. I take on board any comments they have both positive and negative and pass these on to the brands. This has also involved aiding those who are less technologically savvy to… Show more As a brand ambassador for Nectar and Sainsburys, I have been promoting and taking feedback on the new Nectar digital and Sainsburys Smart Shop apps. Across multiple stores I have been meeting current and prospective users face to face to discuss the advantages of the new apps as well as answer any queries they may have. I take on board any comments they have both positive and negative and pass these on to the brands. This has also involved aiding those who are less technologically savvy to install and operate the apps. Show less



WEST Brewery

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Bar Staff & Brewery Worker

  • Jul 2018 - Nov 2019

  Glasgow, United Kingdom Bar responsibilities: Working as part of a cohesive team of staff to provide a friendly, timely and high quality service. This included: maintaining stock levels; explaining a unique and varied menu to customers and ensuring they get a beverage they will thoroughly enjoy; taking bookings; keeping up to date with and making customers aware of various promotions; serving a high volume of customers. Brewery responsibilities: Aiding with the packaging and recording of product at several… Show more Bar responsibilities: Working as part of a cohesive team of staff to provide a friendly, timely and high quality service. This included: maintaining stock levels; explaining a unique and varied menu to customers and ensuring they get a beverage they will thoroughly enjoy; taking bookings; keeping up to date with and making customers aware of various promotions; serving a high volume of customers. Brewery responsibilities: Aiding with the packaging and recording of product at several stages in preparation for distribution. This included: bottling, canning and kegging of several products; recording all breakages and spillages; labelling bottles, packing into various cases as required for each order; building and wrapping pallets for each type of product; printing package and pallet labels with appropriate dates, batch numbers and bar codes for each product; monitoring product quality. Working in the brewery I aided in the implementation and streamlining of the labelling and packaging process for a new canning machine when this process was brought in house. Show less



Chartroom Restaurant

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Bar staff and Head Kitchen Porter

  • May 2016 - Sep 2018

  Inverclyde Responsibilities: Providing an excellent dining service to a range of customers as part of a close knit team. This included: Greeting customers and taking food and drinks orders; handling cash and working tills; answering phones with the proper etiquette and taking bookings; preparing high quality drinks, desserts and coffees; ensuring kitchen equipment remains clean and ready for use at all times; helping to prepare, plate and run food to keep service running smoothly