Service Dispatcher

• Nov 2020 - Present

Marketing Specialist

• Apr 2019 - Jun 2020

Customer Service and Inside Sales Representative

• Feb 2017 - Apr 2019

Customer support for leading high-end e-commerce espresso and coffee retailer. Daily interaction with customers providing general support for sales, order processing, technical advice, and troubleshooting. Customer support for leading high-end e-commerce espresso and coffee retailer. Daily interaction with customers providing general support for sales, order processing, technical advice, and troubleshooting.

Junior Campaign Manager

• Jan 2015 - May 2016

Integral piece in the success of launching digital ad campaigns. Responsible for the end-to-end campaign delivery across all accounts. Partner with Client Service Managers to ensure campaigns were efficiently executed to the highest level of client satisfaction. Integral piece in the success of launching digital ad campaigns. Responsible for the end-to-end campaign delivery across all accounts. Partner with Client Service Managers to ensure campaigns were efficiently executed to the highest level of client satisfaction.

Manager of Video Production

• Jul 2012 - May 2014

Video production lead and instructional mentor for non-profit mentoring organization. Video production lead and instructional mentor for non-profit mentoring organization.

Boom Operator / Sound Utility Engineer | I'm in Love with a Churchgirl

• Apr 2013 - Jul 2013

Boom Operator | Futurestates - Refuge

• May 2013 - Jun 2013

Advertising Operations Assistant

• Mar 2012 - Jul 2012

In my role as Ad Ops Assistant I closely worked with QA Teams to create and update analytic reports using proprietary software. I assisted in building internal SEM Term blacklists. Helped categorize high CPC search engine marketing terms for internal ontology. Review/verify/re-categorized existing semi-reviewed search-engine marketing terms. I also verified and suggested overlooked category search terms. In my role as Ad Ops Assistant I closely worked with QA Teams to create and update analytic reports using proprietary software. I assisted in building internal SEM Term blacklists. Helped categorize high CPC search engine marketing terms for internal ontology. Review/verify/re-categorized existing semi-reviewed search-engine marketing terms. I also verified and suggested overlooked category search terms.

Boom Operator

• Dec 2010 - Jun 2011

As the Boom Operator on this feature I was responsible to record live, in the field sound and dialogue. I worked alongside the mixer and together we were responsible to record the cleanest audio possible. As the Boom Operator on this feature I was responsible to record live, in the field sound and dialogue. I worked alongside the mixer and together we were responsible to record the cleanest audio possible.

Assistant Editor

• 2011 - 2011

Reported to lead editor to perform tasks mainly oriented in organizing, transferring, encoding, and preparing files for editing. Some editing, DVD design and programming. Overall aiding the lead editor. Reported to lead editor to perform tasks mainly oriented in organizing, transferring, encoding, and preparing files for editing. Some editing, DVD design and programming. Overall aiding the lead editor.

Sound Utility Engineer

• Apr 2010 - Jun 2010

As a Sound Utility Engineer I worked closely with the Boom Operator as well as the Sound Mixer. I wrangled cables, taped down cables in appropriate spots, communicated to talent and crew, installed Lavaliere Microphones to talents clothing and helped the Boom Operator and Sound Mixer with anything else they needed. As a Sound Utility Engineer I worked closely with the Boom Operator as well as the Sound Mixer. I wrangled cables, taped down cables in appropriate spots, communicated to talent and crew, installed Lavaliere Microphones to talents clothing and helped the Boom Operator and Sound Mixer with anything else they needed.