Experience

Corussoft

• Germany
• Software Development
• 1 - 100 Employee

• Back Office Manager

  • Oct 2021 - Present

  Task management and expert at prioritizing projects which leads to the success and structure of my day. Daily Bookkeeping; Invoice approval, transfer set up and organization of digital documents using the Datev system Creating offers and sending invoices to clients Supporting the process of On and Off-boarding team members Booking travel arrangements for the CEO and team members Using Jira and Confluence to keep track of projects and workflows between the Project Managers and back office Ordering of staff food and office supplies as well as keeping track of company inventory



Beets&Roots GmbH

• General Manager

  • Jun 2019 - Oct 2021

  Leading a service and kitchen team (10-20 staff depending on season) in a fast expanding start up franchise in Mitte. Being different by offering healthy and sustainable food with top customer service. Restructuring new procedures for cash management, delivery receiving and staff duty responsibility which created a more efficiently structured operation and allowing us to keep control over our own costs Training and full on-boarding of team members as well as development of managers in training.



Fine Bagels

• Germany

• Hospitality Manager

  • Jan 2017 - May 2019

  Managing a staff of 15 employees in a fast paced and growing establishment offering "American style" customer service accompanied with niche products. Creating and adjusting schedules and maintaining labour cost percentage Optimising organisation of team duties which allowed the team to transition to double sales per day without extra stress and with even better quality of service. Employee life cycle; hiring.dismissing, performance evaluations, training and follow up Managing a staff of 15 employees in a fast paced and growing establishment offering "American style" customer service accompanied with niche products. Creating and adjusting schedules and maintaining labour cost percentage Optimising organisation of team duties which allowed the team to transition to double sales per day without extra stress and with even better quality of service. Employee life cycle; hiring.dismissing, performance evaluations, training and follow up



Korean Food Stories

• Germany
• Hospitality
• 1 - 100 Employee

• Kitchen Manager

  • Nov 2014 - Dec 2016

  Consulted and assisted in the opening of the business. Used my expertise to advise on: Daily cash handling procedures and accounting, kitchen organisation and food costing/pricing, opening and closing procedures. Developing a homemade menu, providing exemplary customer service and maintaining low food cost was the successful strategy to increase and gain loyal patrons. Consulted and assisted in the opening of the business. Used my expertise to advise on: Daily cash handling procedures and accounting, kitchen organisation and food costing/pricing, opening and closing procedures. Developing a homemade menu, providing exemplary customer service and maintaining low food cost was the successful strategy to increase and gain loyal patrons.



California Breakfast Slam

• Germany
• Restaurants

• General Manager

  • Jan 2014 - Aug 2014

  Returned as GM post maternity leave Responsible for operating a restaurant with 400.000€ yearly revenue, controlling inventory levels and costs, evaluating and training employees Directly managed, training and ensured development of 30+employees In charge of basic accounting, administration, budget, payroll, restaurant organisation, event management and marketing Oversight of new procedures for cost control and loss prevention Returned as GM post maternity leave Responsible for operating a restaurant with 400.000€ yearly revenue, controlling inventory levels and costs, evaluating and training employees Directly managed, training and ensured development of 30+employees In charge of basic accounting, administration, budget, payroll, restaurant organisation, event management and marketing Oversight of new procedures for cost control and loss prevention



Hard Rock Cafe Berlin

• Operations /Retail Manager

  • Mar 2010 - Dec 2011

  Main activities and responsibilities People - To provide a positive "employee life cycle" for all staff members during their tenure with Hard Rock Guest Experience - To provide an authentic experience that "rocks" for Hard Rock guests Profit - To operate a financially profitable restaurant and retail business operation Sales - To grow the business by using innovative sales and marketing concepts Name and address of Main activities and responsibilities People - To provide a positive "employee life cycle" for all staff members during their tenure with Hard Rock Guest Experience - To provide an authentic experience that "rocks" for Hard Rock guests Profit - To operate a financially profitable restaurant and retail business operation Sales - To grow the business by using innovative sales and marketing concepts Name and address of



Hard Rock Cafe

• Colombia
• Restaurants
• 1 - 100 Employee

• Operations Manager

  • Mar 2009 - Mar 2010

  It's Kick Ass It's Kick Ass



InBev

• Germany
• Food and Beverage Manufacturing

• Collections Process Specialist

  • Jul 2008 - Mar 2009

  Main activities and responsibilities Management of the customers accounts Responding to credit/collections related issues of customers Following collection strategies by sending letters, reminders, faxes and calling to the client Control of Direct Debits and Miscellaneous Bookings (return rental warranty, clearing accounts, corrections, transferring waiting accounts) Name and address of Main activities and responsibilities Management of the customers accounts Responding to credit/collections related issues of customers Following collection strategies by sending letters, reminders, faxes and calling to the client Control of Direct Debits and Miscellaneous Bookings (return rental warranty, clearing accounts, corrections, transferring waiting accounts) Name and address of



Easy Restaurant

• United States
• Furniture and Home Furnishings Manufacturing

• Front of house Manager

  • 1999 - 2008

  Main activities and responsibilities Worked on a daily basis with POS (Silverware and Optimum Control-Inventory) Excel for data entry, cash/deposit tracking and sales vs purchases reports Problem solver and ability to work with a variety of people Schedule, ordering/receiving, cash deposits and hiring Ability to work in an extremely high paced and stressful environment Main activities and responsibilities Worked on a daily basis with POS (Silverware and Optimum Control-Inventory) Excel for data entry, cash/deposit tracking and sales vs purchases reports Problem solver and ability to work with a variety of people Schedule, ordering/receiving, cash deposits and hiring Ability to work in an extremely high paced and stressful environment