Experience

City of North Charleston

• United States
• Government Administration
• 200 - 300 Employee

• Aquatics Program Specialist

  • Jul 2018 - Present

  Supervises assigned staff; instructs, assigns and reviews work of subordinates; maintains standards through the effective coordination of activities; resolves basic personnel related issues and maintains harmony among workers. Assists the Recreation Manager with the daily operations of the facilities Coordinates, schedules and maintains related records and statistics for programs and personnel at the facilities Determines and prepares work schedules for lifeguards and seasonal employees Schedules, plans and runs swim meets with state and regional aquatics professionals for City aquatic events Promotes interest and provides information regarding aquatics programs to school official, other recreation officials, community service groups, other departments and the general public Maintains aquatics certification to meet national standards. Supervoses classes, workshops and activities and develops training sessions for lifeguards to meet staffing needs for both seasonal and year-round lifeguard positions. Directs the patrolling and the enforcement of safety rules and regulations Issues written and oral instructions; assigns duties and examines work for exactness, neatness, and conformance of policies and procedures. Maintains inventory and ordering of supplies, chemicals, and equipment for pools Monitors pool water chemistry through testing of water samples Performs a variety of miscellaneous duties such as answering phone, running errands, picking up supplies when needed for activities. Operates a vehicle and variety of equipment and machinery such as pool equipment, etc. Show less



Sandy Ridge: Girl Scout Camp

• Bennettsville, SC

• Administrative Assistant

  • May 2014 - Jul 2022

  Communicate and build trust with camp families by phone and email ● Administer logistics for camp such as registration changes, activity adjustments, lost and found, weekend camper trips, and camp vehicle use ● Screen and route phone, paper mail and email communications to appropriate personnel ● Manage business supplies and files such as office supplies, summer supplies, and vendor files ● Manage compliance documents (State of South Carolina, American Camp Association) ● Supervise summer office assistant(s) ● Coordinate camp marketing and social media presence including exhibiting at camp fairs ● Occasionally support retreat needs that may include food service and team-building facilitation ● Assist with data entry for accounts payable, payroll, and credit card receipts ● Assist with other duties and projects as assigned by the Executive DirectorPlans, leads, and implements camp programs for children. Provides high-quality educational and recreational opportunities and enjoyable experiences for camp participants. Supervises campers and ensures their safety, development, growth, skill achievement, and general well-being. Maintains a schedule for camp participants. Facilitates and creates lesson plans for daily activities. Organizes and leads various small and large group activities Ensures the cleanliness of the site. Assists in maintaining accurate program records, including incident reports, logbook documentation, and daily attendance. Knows and understands all emergency procedures associated with the camp program. Records and tracks camper’s dietary restrictions/allergies and ensures that the meals/snacks are distributed to them. Mediates any campers’ disputes. Knows, enforces, and follows all safety guidelines associated with the camp program, including knowing the whereabouts of your charges at all times. Maintains constant surveillance of the pool/body of water areas. Show less



Coastal Burglar Alarm

• Security and Investigations
• 1 - 100 Employee

• Central Station Monitor

  • Oct 2018 - Jul 2021

  1) Monitor and respond appropriately to a variety of alarm signals. Response must be timely and accurate, with particular attention given to general procedures and special instructions. 2) Communicate effectively with internal and external customers. Follow all departmental and company policies and procedures. Complete required equipment checks and daily or weekend logs. 3) Answer multiple telephone lines. Respond to each caller in a professional and helpful manner while gathering information, troubleshooting, transferring calls, or putting callers into voice mail. 4) Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze customer inquiries and determine a correct course of action. Follow-up to assure customer expectations are met. 5) Maintain building security and Monitoring Response Center operations following company procedures and policies to provide a safe and productive environment. 6) Complete assigned duties as requested. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. 7) Participate in job related training programs and meetings to continually refresh and update knowledge. Show less



Chick-fil-A Restaurants

• United States
• Restaurants
• 700 & Above Employee

• Team Lead

  • 2019 - 2021

  • Works in various positions as needed during shift in addition to Supervisor duties. • Directs Team Member activities in order to maintain speed of service, cleanliness standards, and operational needs. Organizes opening, shift change, and closing duties. • Monitors Team Member productivity and performance. Provides clear, specific, timely, and respectful coaching and feedback to improve performance and achieve operational excellence. • Follows all company policies and procedures. Helps to maintain a safe working environment throughout the restaurant. Holds Team Members accountable for following policies including those for cash handling and safety and security. • Assists in orientation and training of new Team Members. Uses company training resources effectively. Recommends Team Member training needs to RGM. • Serves as a role model by developing positive relationships with Team Members and demonstrating engaging guest service at all times. • Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure guest satisfaction. Works with RGM to continually improve guest service. • Communicates effectively. Filters information between RGM and Team Members as needed. • Assists RGM in administrative activities such as: managing inventory, ordering product, preparing deposits, HAACP records, and maintaining financial and labor records. • Sets the standard for regular and consistent attendance and punctuality. • Responsible for the safety and security of the Team Member’s, facilities, and assets in the absence of the RGM or AGM. Show less