Scarlett Chozas-Quero
English Second Language Teacher at Chalmore Language Solutions- Claim this Profile
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Korean Limited working proficiency
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Chinese Professional working proficiency
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Castilian Limited working proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Teacher Of English To Speakers Of Other Languages (TEFL)
TtMadrid TEFL Certification CourseJun, 2022- Oct, 2024
Experience
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Chalmore Language Solutions
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Spain
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Education Administration Programs
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1 - 100 Employee
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English Second Language Teacher
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Sep 2022 - Present
•English teacher for all levels of English from A1 to C1+. •Teach and prepare students for the First Certificate Exam by Cambridge English. •Prepare different lesson plans, games, and other activities weekly. •Explain culture differences in the United States and other English speaking countries. •English teacher for all levels of English from A1 to C1+. •Teach and prepare students for the First Certificate Exam by Cambridge English. •Prepare different lesson plans, games, and other activities weekly. •Explain culture differences in the United States and other English speaking countries.
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Infinit-I Workforce Solutions
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United States
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Software Development
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1 - 100 Employee
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Client Success Representative
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Nov 2020 - Mar 2022
•Pulled on full-time after working through Red Carpet Employment Agency. •Provide trucking companies and school districts with educational training software for drivers. •Provide API Authentication Tokens and documentation for setting up API calls between the Infinit-I training platform and other companies such as DriverReach, TenStreet, Idelic, and/or HR programs. •Inform companies of available training for their drivers and set up monthly training, annual training, and/or training based on CSA violations. •Write annual/multi-annual contacts for clients with Infinit-I, negotiate pricing, confirm billing information along with Infinit-I insurance partners. •Assist drivers and client administrators with logging into the training platform, ensuring that their device and browser is up-to-date, and walk through how to update devices and browsers if they are incompatible. •Provide updated security information to the IT Teams of clients to ensure that the Infinit-I platform will not blocked by client company security settings. •Assist with uploading of PDFs, Word Docs, PowerPoints, SCORM, and videos to the platform for clients. Ensure all content license documentation for use is filled out and properly filed. •Translate documents into Spanish for our clients and assist in Spanish when necessary. •Perform company audits to determine most popular software features used and see trends in training being assigned. •Generate reports for companies containing driver information, such as assignments that are completed and/or incomplete. Show less
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Self-Employed
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Texarkana, Arkansas, United States
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Tutor of Mandarin Chinese
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Sep 2020 - Feb 2021
•Teach basic grammar, help with speaking and listening in Chinese Mandarin. •Create lesson plans based on common topics such as arriving at a hotel, gas station, shopping, etc. and answer culture questions. •Provide information on scholarships through the Chinese Government along with language proficiency requirements. •Aide in preparation for government proficiency exams such as the Hanyu Shuiping Kaoshi (HSK). •Teach basic grammar, help with speaking and listening in Chinese Mandarin. •Create lesson plans based on common topics such as arriving at a hotel, gas station, shopping, etc. and answer culture questions. •Provide information on scholarships through the Chinese Government along with language proficiency requirements. •Aide in preparation for government proficiency exams such as the Hanyu Shuiping Kaoshi (HSK).
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RED CARPET EMPLOYMENT AGENCY, Inc.
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United States
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Human Resources Services
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1 - 100 Employee
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Staffing Coordinator
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Aug 2020 - Nov 2020
•Use multiple computer platforms to review documents, process candidate/job seeker information, and communicate with client companies. •Help candidates apply for job positions by working with them to build and edit resumes. •Help connect candidates with job positions matching their skills. •Process candidates for their new job positions upon acceptance by performing background checks, drug testing, and assisting with filling out the appropriate tax forms. •Use multiple computer platforms to review documents, process candidate/job seeker information, and communicate with client companies. •Help candidates apply for job positions by working with them to build and edit resumes. •Help connect candidates with job positions matching their skills. •Process candidates for their new job positions upon acceptance by performing background checks, drug testing, and assisting with filling out the appropriate tax forms.
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Marriott Hotels
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United States
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Hospitality
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700 & Above Employee
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Front Desk Agent
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Oct 2019 - Mar 2020
•Welcome guests who came to Little Rock Marriott and checked them into their reservation(s). •Learned three hospitality industry computer programs, which were GXI, PMS, and MARSHA, for processing reservations and guest requests. •Worked as concierge as well to help guests with any questions about nightlife, restaurants, and local shops. •Corrected billing and reservation errors seen at guest check-in. •Worked alongside participants of the Marriott International Exchange Program. •Helped participants of the exchange program with using colloquial and formal english, proofread company emails/announcements, and answered culture questions. Show less
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David's Bridal
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United States
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Retail
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700 & Above Employee
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Customer Service Representative in Alterations
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Apr 2019 - Oct 2019
•Help promote sales and new merchandise that has arrived at the Little Rock location. •Answer any and all questions from customers about alterations such as cost, time duration of alterations needed, and other services David’s Bridal Alterations provides. •Help get customers set up with their fitting appointments and their pick-up appointments once their alterations are complete. •Clean, steam, and quality check all dresses before they are sent home. •Learning and working with level 1 hand sewing, as well as personally fitting the brides and bridesmaids. Show less
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Dress Specialist
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Jan 2019 - Apr 2019
Help mother-in-laws, bridesmaids, and those going to prom find their dresses.
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Education
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2023 - 2025
Southern Arkansas University
Master of Education - MEd, Higher Education/Higher Education Administration -
2015 - 2019
University of Central Arkansas
Bachelor of Arts - BA, Foreign Languages: Mandarin Chinese -
2015 - 2015
East China Normal University
Certificate of Completion, Chinese Language and Literature
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