Scarlet Osborne

Co-Owner at El Segundo
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Contact Information
us****@****om
(386) 825-5501
Location
Sechelt, British Columbia, Canada, CA

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Bio

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Experience

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Co-Owner
      • Aug 2019 - Present

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Regional Manager
      • Feb 2020 - Present

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Director of Operations
      • Nov 2015 - Aug 2019

    • Operations Manager
      • Nov 2014 - Nov 2015

    • Hospitality
    • 1 - 100 Employee
    • Financial Controller
      • Sep 2010 - Mar 2014

      After completing my fulltime role as General Manager of Cassette Nine I have continued on in the capacity of Financial Controller. Responsible for all cashflow, budgeting & financial reporting for this high turnover business - acting in an oversight role for my Directors, who were based overseas.

    • General Manager
      • Sep 2008 - Sep 2010

      I was moved to Auckland from Queenstown in order to work alongside my employers in conceptualizing, project managing & eventually opening a new restaurant/nightclub in the Auckland CBD. After the designing, refitting and launching phase was over, I continued on as General Manager. With my directors based overseas my role was autonomous & I was solely responsible for all operations, personnel, finances, administration, and marketing for this high volume, high turnover & high profile hospitality business. During my time as GM Cassette was named in the top 10 new venues by Metro Magazine.I chose pass on this stressful but rewarding role in September 2010 at the birth of my daughter Chloe.

    • Director
      • Jan 2007 - Aug 2009

      A small digital print company based out of Queenstown, NZ, 3Fold was a project started by my husband, brother in law & myself. It grew within a year from a small home-based business into a digital print studio. We merged in 2007 with BSC, growing the business once again. In August 2012 the business was sold to Sign It Signs. A small digital print company based out of Queenstown, NZ, 3Fold was a project started by my husband, brother in law & myself. It grew within a year from a small home-based business into a digital print studio. We merged in 2007 with BSC, growing the business once again. In August 2012 the business was sold to Sign It Signs.

    • General Manager
      • Apr 2003 - Sep 2008

      I started at the World Bar as a seasonal bartender. In April 2003 I was requested by the owners to return and take on the permanent role of Co-General Manager. In this position I developed my skill in managing a large team & overseeing all aspects of a high volume and high turnover business. During my time as GM we were voted “Best Bar in NZ” in the Golden Backpack AwardsThis role finished up when my employers moved me to Auckland to launch Cassette Number Nine. I started at the World Bar as a seasonal bartender. In April 2003 I was requested by the owners to return and take on the permanent role of Co-General Manager. In this position I developed my skill in managing a large team & overseeing all aspects of a high volume and high turnover business. During my time as GM we were voted “Best Bar in NZ” in the Golden Backpack AwardsThis role finished up when my employers moved me to Auckland to launch Cassette Number Nine.

    • Bartender / Waitress
      • May 2002 - Apr 2003

      Acting in both bartending and waitressing roles at the Brewhouse allowed me to hone my skills in customer service. It was an extremely busy, high paced environment and I thrived in this. Acting in both bartending and waitressing roles at the Brewhouse allowed me to hone my skills in customer service. It was an extremely busy, high paced environment and I thrived in this.

    • Head Waitress
      • May 1995 - Aug 1999

      Ruby Lake Resort is an extremely fast paced restaurant serving authentic, locally sourced Northern Italian cuisine. I started here as a waitress, and over the years worked up to head waitress. This extremely popular restaurant has a friendly, casual atmosphere, while providing excellent food and professional service. My waitressing developed here to where I was confident, understood the importance of tailoring your interactions with the customers to their needs and wants, and was able to work extremely efficiently.

Education

  • The University of British Columbia
    1997 - 1999
  • Pender Harbour Secondary School
    1992 - 1997

Community

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