Experience

Pathfinder Global FZCO

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Vice President

  • Jan 2023 - Present

  Handling TRAVEL RETAIL across South Asia and South East Asia with focus on incrementing revenues for our partners - Airports, Roadways, Trains/Metros and Tourist retail.

• Sr. VP | Customer Success Lead

  • Nov 2018 - Dec 2022

  @ Led Customer Relationships & Engagement through New Customer Onboarding Frameworks, Existing Customers’ Account Health Checks & profitability, Renewals through Upselling/Upgrading/Expansion Advisory Campaigns, Customer Advocacy @ Ensured revenues through defined MRR/ARR (Monthly/Annual Recurring Revenue) matrices as per ABP (Annual Business Plan) both from new business acquisitions & existing customer business @ Integral part of the global team handling seamless Rewards App platform ‘RAPPO’ for Retail real Estate, Retailers & customers over B2G/B2B/B2C covering loyalty, engagement and rewards @ Part of the Data Analytics core team focusing on AI and Machine learning driven approach on Big Data environments with functional domain expertise on R and Python alongwith SieSense platforms@ Led assignments for clients on Revenue Assurance, Predictive & prescriptive analytics, sentiments & emotive strategies, Asset Performance, Lease Audit, Asset Valuation, SAAS cloud solutioning (Azure/AWS), Data integrity assurance, CSAT/Regression/ARR/KPI Dashboards, Program Management @ Championed Innovation & Strategic initiatives on ensuring Wow experience to existing customer portfolios while planning the product & service innovation as a go-to leader for shaping the techno-functional directions@ Specialized expertise in Negotiation & closures, Leasing, Operations Management, Facility Management, P&L, Finance, Applied Research and Consulting by forming & leading global winning teams @ Continuous improvement in existing technological practices and evaluation of new emerging technologies for feasibility as per product roadmap@ High availability Responsive solutions across different OSs (Mobile, iOS, Android, Windows) with linked AppsIndicative clientele: Dubai Airports, Mumbai International Airport, Nexus/Blackstone group, Phoenix Group, Xanders Group, Lakeshore/Kuwait Fund, Lulu Group, RAC Riyadh, etc Show less

• Chief Commercial Officer | SAARC

  • Oct 2015 - Oct 2018

  Led the charge as the CCO for International markets with entire revenue generation, Key account management and ownership. Ensured to serve existing clientele globally and expand client acquisition strategies with a WoW delivery experience to all.Headed the business with complete responsibility of key account ownership, P&L, Business growth, Revenue management, Client Advisory & Consulting and spreading the business...Advise & Mentor client side Management/CxOs on strategic MIS & BI solutioning across platforms, hands-on project management strategies and effective management of properties well within their time & budget constraints. Show less

• Chief Strategy & Revenue Officer (CSRO)

  • Oct 2014 - Sep 2015

  As the CSRO, led the Strategy division and Revenues portfolio in additional to being the chief advisor and consultant to RETAIL, REALTY & HOSPITALITY clients.Pathfinder is a global market leader in providing intelligent ERP, Strategic Analytics & Business Intelligence by way of solutioning its clientele especially in RETAIL, REALTY & HOSPITALITY fronts. With 2 decades of rich market leadership experience in Retail & Shopping Centre business combined with a strong team leveraging best use of technology, our clients acknowledge us to be an undisputed leader in the solution business of MALLS & SHOPPING CENTRES (of all sizes; very small to biggest size), AIRPORT RETAIL, RETAILERS (all sizes, brands, chains, F&B, Apparel, General retail, Supermarkets, etc) and HOSPITALITY (Mixed Development Projects, Hotels, Entertainment Zones, Cafes, etc) Show less



AAUSCO LLC (Earlier AstroWix Corp)

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Chief Strategy & Marketing Officer | CSMO

  • Jan 2013 - Sep 2014

  Drove the strategic initiatives of the company as an active member of the executive management team. Handled the top level Strategy scoping, proposal formulations, business presentations and advising on better methods and practices for overall better business results to global clients. In the role of a project executioner, devised efficient and effective end-to-end solutions which involved identification of organizations' issues and/or problems, recommending solutions, getting them implemented, report creations, monitoring and control of the solutions in real time.Business process improvement, As-Is & To-Be Mappings, Specialised Metrics for strategic control & evaluation, KPI monitoring & controls for better outputs, before-after analyzes, RoI calculations and management ratios were just some of the specialised offerings under my expertise as the CSMO.ACOE Global is a leading global consulting firm providing excellence in Program Management & Project Management ideology including being the member of prestigious PMI (Project Management Institute USA) wherein clients, across management domains and with management challenges, are advised according to PMP based strategic & consulting guidelines. Show less

• Head - Strategy, Sales & Marketing

  • Oct 2012 - Dec 2012

  Headed the Sales, Marketing, Customer Management, Team management and corporate key accounts. Instrumental in offering new products, services and propositions for clients especially in Enterprise Management Systems across industries, viz., Infrastructure/Construction, IT/ITES, Manufacturing, etc. Also headed Online Digital SOCIAL marketing teams for enhanced revenues and business SBU; portfolio includes SEO/SMM/PPC Modules/AdWords/Google Analytics/Email Marketing/Social Media Marketing/ATL-BTL activities/Mobile Marketing/etcThought leadership across ENTERPRISE SYSTEMS portfolio products including ERP, EPM, DYNAMICS, CRM, etc and worked closely with MicroSoft, Oracle and SkillSoft for solutioning to clients worldwide. Show less



SKANRY Healthcare & Medical Products

• Mumbai

• Vice President -Sales & Marketing

  • Jun 2010 - Aug 2012

  Led the SBU/vertical of High Frequency Medical products and handled marketing activities pan-india including dealer network, direct sales network and other networks. Also looked after quality systems adherence of the group as per global standards like TUV, FDA, CE, etc. Specialized in Digital Imaging & Radiology products & Standards, viz., PACS, CR & DR Systems apart from high end Ultrasounds & Colour Doppler Systems across channels including hospitals & Healthcare chains. Marketing, Strategic planning & execution, branding & corporate communications, etc were some of the KPAs including heading a new business SBU of Mass Wellness Programs which saw evincing of interest by Corporate sectors and Govts of Brazil & India... Show less



The Head Hunters India Pvt. Ltd.

• India
• Staffing and Recruiting
• 1 - 100 Employee

• VP Sales & Profit Centre Head

  • May 2008 - Apr 2010

  Led the Overall Profit Centre Head responsibilities with P&L of Western India Operations, Global Business Development and strategic accounts across world’s geographies like Egypt, USA, UK and Belgium. Was solely responsible for end-to-end project value chain across several sectors including being financially responsible for all initiatives, viz., Operations, IT/IT related affairs, Project Management, Finance, etc Also was mentor for clients on their available resources and responsible for instituting teams including talent acquisition, retention and development. Show less



Indian Institute of Management, Indore

• Higher Education
• 700 & Above Employee

• IMPETUS Inc USA Chair of Strategy & Systems

  • Sep 2005 - Apr 2008

  Became the Youngest Corporate Sponsored Chair at the prestigious Indian Institutes of Management by progressing from being the Youngest faculty in IIMs earlier. Overall Centre Head with Balance Sheet responsibilities and was responsible as the Chief Management Consultant to corporates as well as driving training and corporate networking initiatives. Led on strategic, operational, financial and project management fronts worldwide alongwith working closely with Corporate giants, Governments and SHGs Show less



Universitas 21

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Consultant

  • Nov 2005 - Feb 2007

  Adjunct Trainer & Management Consultant to the world's top corporate managers under U21 Global. Specialised in mentoring corporates and participants in the specialised fields of Process Design, Methodology Innovation, marketing and operational excellence Recurring association across the years wherein mentored CxOs across the world on applied Management practices and continuing... Adjunct Trainer & Management Consultant to the world's top corporate managers under U21 Global. Specialised in mentoring corporates and participants in the specialised fields of Process Design, Methodology Innovation, marketing and operational excellence Recurring association across the years wherein mentored CxOs across the world on applied Management practices and continuing...



PervCom Consulting (P) Ltd.

• Wireless Services
• 1 - 100 Employee

• Strategic Marketing Consultant

  • May 2003 - Apr 2005

  Worked closely with the CEO on the marketing initiatives for this technology leader startup and was responsible for establishing global business partnerships for its indigenous solutions on Active RFID, Specialised Sensors, Disaster Management Solutions through DFID support, Wireless Omnichannel Antennas, etc Worked closely with the CEO on the marketing initiatives for this technology leader startup and was responsible for establishing global business partnerships for its indigenous solutions on Active RFID, Specialised Sensors, Disaster Management Solutions through DFID support, Wireless Omnichannel Antennas, etc



AdHoc Net, IIMC & ATR Labs Japan

• Calcutta

• Core Team Lead

  • Apr 2001 - Apr 2003

  Core member of the AdHoc group with focus on specialised cutting edge technologies in the fronts of Disaster management, Active RFIDs, Omnichannel Antennas, Sensors in Agribusiness and revolutionary Zig-Bee enabled processors, etc in association with ATR Labs Japan. Worked closely with the Centre Director on overall initiatives for the global partnership’s Indian Research arm and was chosen to lead global business partnerships as also being the core member of Research team. Also was instrumental in spearheading projects across entire value chain including pitching for financial grants from leading corporate & government bodies, project management, monitoring and deliverables Show less