Shanel Carter

HR Employee Development Manager at Mesa Community College
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Contact Information
us****@****om
(386) 825-5501
Location
Chandler, Arizona, United States, US

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Experience

    • HR Employee Development Manager
      • Jan 2020 - Present

    • Manager of Human Resource Solutions
      • Sep 2017 - Jan 2020

    • Interim Senior Human Resources Director
      • Oct 2016 - Sep 2017

    • Human Resources Manager
      • Apr 2016 - Oct 2016

    • Assistant Director of Admissions
      • Jan 2015 - Apr 2016

      Develop and maintain marketing, budgeting and forecasting for new-student success rates. Illustrate strong and effective leadership while collaborating with other departments to ensure student and employee success. Skilled to adapt to changing assignments and multiple priorities, manage multiple tasks, and meet deadlines in a high-energy, fast-paced environment.

    • Education Executive
      • Oct 2008 - Aug 2014

      Oversee each current and potential students information, maintained accurate documentation of all customer interactions and data entry of student information. Compile data and run reports for statistical analysis. Facilitate efforts with various lines of business to create and implement new enterprise-wide policies and procedures. Respond to management and employee questions on Human Resource matters, provide counseling to employees and management.

    • Enrollment Counselor
      • Jan 2008 - Sep 2008

      Served as student advocate and a liaison between the students and admissions in order to define and facilitate admissions and course scheduling process. Assessed the individual needs and goals of students to determine the best educational program to meet their objectives in conjunction with tracking progress and serving as point of contact to research and resolve any issues or questions as needed.

    • Office Manager
      • 2003 - 20085 years

      Supervised up to 2 receptionists, 5 data entry clerks, 4 accounts payable clerks, a dispatcher and 15 customer service representatives while overseeing all aspects of customer service for 25,000 customers, administrative and human resources management. Managed all human resources functions including staffing and staff planning for all departments. Screened, interviewed, hired and trained new employees. Maintained accurate and complete personnel records.

Education

  • Grand Canyon University
    -
  • University of Phoenix
    -

Community

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