Experience

Allvue Systems

• United States
• Software Development
• 400 - 500 Employee

• Head of Partner Success

  • Sep 2023 - Present

  Miami, Florida, United States

• Head of Professional Services - Credit

  • Aug 2021 - Sep 2023

  Miami, Florida, United States

• Head of Europe

  • Sep 2019 - Aug 2021

  London, United Kingdom



Black Mountain Systems

• United States
• Software Development
• 1 - 100 Employee

• Managing Director

  • Jan 2016 - Sep 2019

  London, United Kingdom

• Senior Project Manager

  • Nov 2011 - Jan 2016

  San Diego, California, United States • Implemented a major Wall Street investment system, assisting in all phases of the project life cycle to scope, configure, test, and manage installations of a client-server .NET/SQL application used internationally by portfolio managers, traders and credit analysts • Led requirements gathering and participated in pre-sales activities, engaging with senior stakeholders to agree scope of work and services commercials • Managed delivery teams of business analysts and engineers, owning a… Show more • Implemented a major Wall Street investment system, assisting in all phases of the project life cycle to scope, configure, test, and manage installations of a client-server .NET/SQL application used internationally by portfolio managers, traders and credit analysts • Led requirements gathering and participated in pre-sales activities, engaging with senior stakeholders to agree scope of work and services commercials • Managed delivery teams of business analysts and engineers, owning a portfolio of new client onboarding and ongoing consulting engagements • Acted as technical account manager and provided support escalation for strategic clients



Verint

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Application Consultant

  • Apr 2008 - Nov 2011

  Greater San Diego Area • Scoped, designed, and implemented custom workforce optimization solutions for retail banks • Oversaw monthly procedures and maintenance for portfolio of managed services customers • Acted as technical account manager and provided support escalation for strategic clients • Worked with the product team to incorporate customer requirements and market feedback into the roadmap



Syscon Justice Systems

• Canada
• Software Development
• 1 - 100 Employee

• Quality Assurance Engineer

  • Jan 2006 - Apr 2008

  Modesto, California, United States • Wrote test plans and cases to execute for quality assurance for both Cloud based and desktop systems and implemented a bug tracking system with integrated subversion • Provided customer support including defect fixes, user training, and product enhancements. • Managed maintenance and reporting for both Oracle and MS SQL Server



Independent Contractor

• Quality Assurance Analyst

  • Jan 2002 - Jan 2006

  Modesto, California, United States Provided QA consulting, including writing and executing custom test plans and cases, as well as data verification and database maintenance for corporations and individuals including VentureOne Corporation, RestaurantPro.com, and DataDecisions.com