Chief Network Engineer

• Jan 2023 - Present

Senior Information Technology Specialist

• Jul 2022 - Aug 2022

Maintained and supported the company’s networks, servers, and workstations. Installed and integrated new server hardware and applications. Supported and administered third-party applications such as GMail and Slack. Ensured network security and connectivity by organizing a transition to a more secure email system (i.e. 365) and network monitoring tools (i.e. Firewall, Virus Scan, and Intrusion Detection Systems.) Set up user accounts, permissions, and passwords. Supported end users and resolved IT issues. Made recommendations on network and system administration. Show less

Network Sensor Technician

• May 2021 - Jul 2022

Troubleshot and configured Intrusion Detection Systems and Intrusion Prevention Systems and tools such as ArcSight and McAfee Security Information and Event Management. Managed certification and accreditation documentation for specialized network defense systems. Responsible for back end Windows and Linux server administration, such as server patching and STIGing. Configured user accounts and collected reports for McAfee Network Security Manager tool and Enterprise Security Manager interface. Collected information for and participated in troubleshooting efforts on United States Marine Corps network security systems. Worked consistently with little to no supervision and was trusted to run night shift duties, as listed above, alone. Show less

Network Administrator

• Sep 2020 - Mar 2021

Supported, configured, maintained, and upgraded company’s networks and in-house servers. Installed and integrated new server hardware and applications. Monitored upcoming updates on a proactive basis. Supported and administered third-party applications such as Adobe Pro, Microsoft 365, and NAV 2013. Ensured network security and connectivity. Monitored network performance (availability, utilization, throughput, goodput, and latency) and tested for/corrected weaknesses. Set up user accounts, permissions, and passwords. Supported end users and resolved IT problems. Specified system requirements and designed solutions. Made recommendations on server system administration. Completed complex projects with minimal supervision. Show less

Information System Technician

• Jun 2012 - Jun 2020

Chief of the Watch and Submarine Communication Systems Technician Provided exceptional communication support which directly enhanced the mission readiness of 77 Atlantic, Pacific, and Allied submarines. Demonstrated leadership and technical expertise which helped navigate the watch team through 10 casualty alternative route procedures and numerous real-world communication outages resulting in minimal impact to fleet readiness and operations. In charge of leading a team of 14 to successfully handle the communication and network troubleshooting of those submarines and personally assisted in hundreds of trouble calls and outages on those submarines. Information Screening and Delivery System Technician Expertly received, processed, logged, filed, and ensured proper and timely delivery of over 312,000 mission critical classified documents and messages to USN Submarine users with a 100% success rate. Conducted regular security and event log scans on 9 different Naval networks and systems resulting in an 80% increase in violation detection. Trained and instructed subordinates and supported units on submarine communications and operations. Ensured proper watch standing, technical support, and knowledge of 25 Navy sailors to maintain the US President’s communication with nuclear assets afloat. Network Admin and Cyber Security Team Leader Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support. Answered user inquiries regarding computer software and hardware operation. Configured and installed routers, switches and wireless controllers. Maintained company servers, computers, printers, cables and other equipment. Acted as primary contact for computer hardware and software problems, as well as network emergencies. Analyzed complex computer systems to assess vulnerability, risk, and anomalies; when identified, reported and resolved network security violations resulting in a 75% increase in properly reported incidents. Show less