Assistant Manager

• Jun 2021 - Present

Assistant Manager

• Jun 2017 - Present

Assistant Manager Business Development

• Jun 2012 - Jun 2017

I am still holding the position of Assistant Manager Business Development. My responsibilities are mentioned below:  Negotiate rates with Carriers and circulate it among Sales Team  Conduct Meetings with Carriers’ account Managers  Provide assistance to clients for the services offered  Analysis of feedbacks and complaints  Monitor Customer Service officers work flow and coordination with customers  Provide services to clients (Exporters) from booking of the cargo, delivery of the containers up to the destination named point.  Assist clients and coworkers locally and internationally for export / import shipments.  Provide Information in regard to the Buyers / sellers to / for the concerned origin or destination offices for handling free hand shipments.  Focus on new strategies to develop business.  Provide administrative support in ongoing projects and site operations, also responsible for facilitating the smooth running of the office.  Implement company policy and standards, deal with complex queries and complaints, and discuss problems with staff.  Providing administrative support, looking after recruitment requirements like advertising vacancies; short listing CVs; conducting preliminary interviews.  Memo writing or Inter office correspondence.  Preparing quotations for clients and following them up during conversion of them into orders and all other aspects of office administration.  Involve in Content writing for News letter Management Representative for ISO 9001  Responsibilities of Quality Management Representative ISO 9001: 2008 included development of Quality Management System, Educated & Trained , led Auditor , acted as Facilitator of Change / Improvement, Project Quality Assurance Manager, Role Model and Team Leader  Used various tools and techniques with ISO consultant in order to effectively establish QMS in the Organization and also reported efficiencies and deficiencies of the System to top Management Show less