Experience

McDONALD STEEL BUILDING PRODUCTS LIMITED

• Bangladesh
• Civil Engineering
• 1 - 100 Employee

• Head of Human Resources and Administration

  • May 2016 - Present

  Human Capital Development, Strategic Human Resources Management, talent acquisition, Retention Process of Human Resources, Training and Development of Human Resources of the Organization and build harmony relationship among all the staff members with top management. Human Capital Development, Strategic Human Resources Management, talent acquisition, Retention Process of Human Resources, Training and Development of Human Resources of the Organization and build harmony relationship among all the staff members with top management.



Opsonin Group

• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Head of HR

  • Jan 2003 - Dec 2015

  Group HR Head Opsonin Group July 2003 – Present (13 years)New Eskaton Road, Dhaka Strategic Human Resources Management, Human Capital Development, Talent Accusation, Developing HR Strategies, Policies and Procedures, Human Resources Planning, Staffing-Manpower Planning, Organizational Development, Establishing line Communication, Developing the HR Manual which include everything of HR activities. Talent Management and Benefits, Reward and Recognition Strategy. Career and Succession Planning, Performance Management system and ensuring employee retention and staff welfare. As a Capacity building Instructor my responsibility is to ensure that each and every staff gain and develop the skills they need to carry out their jobs effectively. I am involved in planning and executing various aspects of international standard training activities which reflects preparing training budgets and assessing the Return of Investment (ROI). Experience Opsonin Group Head of HR Opsonin Group Other Concerns are: Opsonin Pharma Ltd. Opso Saline Ltd. Global Capsule Ltd. Global Heavy Chemicals Ltd. Show less



Telekom Malaysia

• Malaysia
• Telecommunications
• 700 & Above Employee

• Head of Sales, Customer Service and Corporate

  • Sep 1998 - Jun 2003

  TMIB is one of the largest cellular network service providers, under the Brand name AKTEL, in Bangladesh with latest Global System for Mobile (GSM) cell phone technology and a strong customer base. TM International is a subsidiary of Telekom Malaysia Berhad, one of the largest Telecom Industry in South East Asia. letter on they also associated with axiata group of Malaysia. Task and Responsibilities: SALES: Deriving and Orchestrating Sales Plan and Budget for revenue generation Developing wide Customer base through country wide operation through Direct Sales and Channel Distribution Monitoring market environment and dynamics, competitors' activities and taking necessary actions accordingly Creating distribution channels through nationwide operation of Sales and dealers Preparing periodical marketing and Sales report for top management CUSTOMER SERVICE: Deriving and orchestrating planes and budget for effective customer service Developing Strategies for retaining and enhancing customers' loyalty Managing a large customer service team at both service center and cell center and also call center to render fast and smooth customer services Handling all types of customer complaints Training and development of customer service staffs CORPORATE: Maintaining communication with parent company at Malaysia and local partner in Bangladesh for Corporate Issues Ensuring on time implementation of all decisions taken in the Board of Directors' meeting-local and abroad Preparing Brand Manuals, Road maps for Brand campaigns in line with Business plan Establishing AKTEL as a Global Brand Arranging Corporate events, such as Corporate Day out, Picnic, etc Executing all Press Communication and Press Meet Maintaining liaison with regulatory bodies, press, electronic and print media, marketing agencies and logistic agencies Show less